Document Outline

• HP Storage Essentials SRM 6.0 User Guide
• Contents
• About this Guide
  • Intended Audience
  • Prerequisites
  • Related Documentation
  • Document Conventions and Symbols
  • HP Technical Support
    • HP-Authorized Reseller
    • Helpful Websites
• Overview
  • About This Product
  • Standard Edition and Enterprise Edition
  • Suggested Topics for First-Time Users
  • Product Components
    • Management Server Components
  • The User Interface on the SE Home Page
    • The Top Pane
    • The Left Pane
    • The Home Page
  • Installing the Java Plug-in
  • Installing the Software Security Certificate
    • Installing the Certificate by Using Microsoft Explorer 6.0
    • Installing the Certificate by Using Firefox 1.5
    • Changing the Security Certificate to Match the Name of the Server
  • Restarting the Service for the Management Server
• Discovering Switches, Storage Systems, NAS Devices, and Tape Libraries
  • About Discovery
    • Scheduling Discovery Tasks
    • Discovery of SMI-S Devices
    • Discovery of Elements in a Storage Area Network (SAN)
    • Using Credentials
      • Using WBEM Settings
      • Choosing Between System and Global Credentials
  • Discovery Steps
    • Overview
    • Testing your SMI-S Providers (Optional)
    • Configuring the Selective Discovery Filter (Optional)
    • Configuring the HP SIM Connector to Pass Devices with the DNS Name (Optional)
    • Signing in to HP SIM
    • Enabling Product Health Monitoring
    • Discovering the HP Storage Essentials Management Server
    • Discovering Elements
  • Discovering Switches
    • Discovering Brocade Switches
    • Migrating Brocade API Switches to SMI-S After Upgrading
      • Discovery Information for Brocade Switches
    • Discovering CNT Switches
      • Discovery Process for CNT Switches
    • Discovering Cisco Switches
      • Discovery Information for Cisco Switches
    • Discovering Sun StorEdge, QLogic and HP StorageWorks M-Series for p-Class BladeSystems
      • Discovery Information for Sun StorEdge, QLogic and HP StorageWorks M-Series for p-Class BladeSystem Switches
    • Discovering McDATA and EMC Connectrix Switches
      • Discovering McDATA and Connectrix switches with SMI-S
      • Discovering McDATA and Connectrix Switches through a Proxy with SWAPI
      • Discovering McDATA and Connectrix Switches through a Proxy with SNMP
      • Discovering McDATA and Connectrix Switches through a Direct Connection and SNMP
      • Changing the Discovery Settings
      • Excluding McDATA and EMC Connectrix Switches from Discovery
      • Managing McDATA and EMC Connectrix Switches
    • Changing the SNMP Trap Listener Port and Community String for Switches Discovered with SNMP
  • Discovering Storage Systems
    • Discovering 3PAR Storage Systems
    • Discovering EMC Solutions Enabler
      • Excluding EMC Symmetrix Storage Systems from Discovery
      • Excluding EMC Symmetrix Storage Systems from a Forced Device Manager Refresh
    • Discovering EMC CLARiiON Storage Systems
    • Discovering LSI Storage Systems
      • Discovery Information for LSI Storage Systems
    • Discovering HDS Storage Systems
      • Discovery Information for HDS Storage Systems
      • Excluding HDS Storage Systems from Discovery
      • Excluding HDS Storage Systems from Force Device Manager Refresh
    • Discovering HP Storage Systems
      • Discovering HP StorageWorks MSA Arrays
      • Discovering HP StorageWorks EVA Arrays
      • Obtaining SNMP Traps using Command View EVA
      • Discovering HP StorageWorks XP Arrays
    • Discovering IBM Storage Systems and IBM SAN Volume Controllers
      • Installing the IBM CIM Agent for IBM Storage Systems
      • Discovery Information for IBM Storage Systems/SVCs
    • Discovering Sun StorEdge Storage Systems
      • Discovering Sun StorEdge 3510 Storage Systems
      • Discovering Sun StorEdge 6920 and 6940 Storage Systems
      • Discovering Sun StorEdge 6130 Storage Systems
    • Discovering Xiotech Storage Systems
  • Discovering NAS Devices and Tape Libraries
    • Discovering NAS Devices
      • Discovering HP NAS Devices on Windows
      • Discovering HP NAS Devices on Linux
      • Discovering NetApp NAS Devices
      • Discovering Sun NAS Devices
    • Discovering HP and IBM Tape Libraries
  • Discovery Data Collection
    • About Discovery Data Collection
    • Running Discovery Data Collection
    • Stopping Discovery Data Collection
  • Other Discovery Features
    • Selective Discovery Filter
      • Editing Rules for the Selective Discovery Filter
      • Configuring the Selective Discovery Filter
    • Discovering a Single Element using the Manual Tab
    • Changing Credentials for Discovery
    • Saving Discovery Settings to a Hosts File
    • Importing a Hosts File
    • Viewing Log Messages
    • Viewing the Status of System Tasks
    • Using Discovery Groups
      • Creating Custom Discovery Lists
      • Managing Discovery Groups
      • Moving Elements Between Discovery Groups
    • Deleting Discovered Elements
      • Removing an Element
      • Deleting a single element from an access point
    • Working with Quarantined Elements
      • Placing an Element in Quarantine
      • Removing an Element from Quarantine
    • Updating the Database with Element Changes
• Discovering Applications, Backup Hosts and Hosts
  • Step 1 - Discovering Your Hosts and Backup Manager Hosts
    • Step A - Set Up Discovery for Hosts
    • Step B - Discovery Data Collection
  • Step 2 - Setting Up Discovery for Applications
    • Creating Custom Passwords on Managed Database Instances
    • Monitoring Oracle
      • Step A - Create the APPIQ_USER Account for Oracle
      • Removing the APPIQ_USER Account for Oracle
      • Step B - Provide the TNS Listener Port
      • Step C - Set up Discovery for Oracle 10g
      • Discovering Oracle Real Application Clusters (RAC)
      • Deleting Oracle Application Information
    • Monitoring Microsoft SQL Server
      • Switching to Mixed Mode Authentication
      • Step A - Create the appiq_user Account for the Microsoft SQL Server
      • Step B - Provide the Microsoft SQL Server Name and Port Number
      • Removing the appiq_user Account for Microsoft SQL Server
      • Deleting Microsoft SQL Server Information
      • Monitoring Microsoft SQL Server Clusters
    • Monitoring Sybase Adaptive Server Enterprise
      • Step A - Create the APPIQ_USER account for Sybase
      • Removing the APPIQ_USER Account for Sybase
      • Step B - Provide the Sybase Server Name and Port Number
      • Deleting Sybase Information
    • Monitoring Microsoft Exchange
      • Adding Microsoft Exchange Domain Controller Access
      • Editing a Microsoft Exchange Domain Controller
      • Deleting a Microsoft Exchange Domain Controller
      • Monitoring Microsoft Exchange Failover Clusters
    • Monitoring Caché
      • Step A - Import the Wrapper Class Definitions into the Caché Instance
      • Step B - Create APPIQ_USER Account on the Caché Instance
      • Removing the APPIQ_USER Account from the Caché Instance
      • Step C - Provide the Caché Instance Name and Port Number
      • Deleting Caché Information
  • Step 3 - Discovering Applications
    • Step A - Detect Your Applications
    • Step B - Obtain the Topology
    • Step C - Run Discovery Data Collection
  • Changing the Oracle TNS Listener Port
  • Changing the Password for the Managed Database Account
• Host and Application Clustering
  • About Clustering
  • Discovering Clusters
    • Automatic Discovery of Host Clusters
    • Manual Discovery of Host Clusters
      • Filtering Hosts
    • File Servers and Clusters
  • Clustering in System Manager
  • Clustering in Topology
  • Clustering in Capacity Manager
• Managing Security
  • About Security for the Management Server
    • About Roles
    • About Organizations
    • Planning Your Hierarchy
    • Naming Organizations
  • Managing User Accounts
    • Adding Users
    • Editing a User Account
    • Deleting Users
    • Modifying Your User Profile
    • Modifying Your User Preferences
      • System, Capacity and Performance Manager Preferences
      • System Manager and Element Topology Preferences
      • Warnings for Slow Systems Operations
    • Viewing the Properties of a Role
    • Viewing the Properties of an Organization
  • Managing Roles
    • Adding Roles
    • Editing Roles
    • Deleting Roles
  • Managing Organizations
    • Adding an Organization
      • Adding Storage Volumes to an Organization
    • Viewing Organizations
    • Editing an Organization
    • Removing an Organization
    • Removing Members from an Organization
    • Filtering Organizations
  • Changing the Password of System Accounts
  • Using Active Directory/LDAP for Authentication
    • Step 1 - Configure the Management Server to Use AD or LDAP
      • Configuring the Management Server to Use Active Directory
      • Configuring the Management Server to Use LDAP
    • Step 2 - Restart the AppStorManager Service and Login as the Designated Admin Account
    • Step 3 - Add Users to the Management Server
    • Step 4 - Provide Login Information to Your Users
• Managing Licenses
  • About the License
  • Importing a License File
  • Viewing Cumulative Licenses
  • Viewing a Specific License
  • Deleting a License
  • License Setup for Array Performance Pack
  • Upgrading License from Standard Edition to Enterprise Edition
• Configuring the Management Server
  • Trap Generation
    • Changing the Default to SNMPv2
  • Setting Up E-mail Notification
  • Configuring Print Settings
  • Setting the Date and Time for Scheduled Tasks
  • Managing Getting Discovery Details
    • Adding a Discovery Schedule
    • Disabling a Schedule
    • Editing a Schedule
    • Removing a Schedule
  • Modifying Collector Settings for Newly Discovered Elements
  • Managing Product Health
    • Enabling Disk Space Monitoring
    • Viewing the Results of Disk Space Monitoring
    • Advanced Settings
      • Modifying Java Memory Settings
      • Customizing Properties
  • Managing Logging
    • Accessing the Log Files
    • About Log Files
    • Downloading Logs to a File Using the Download Logs Feature
    • Downloading Logs to a File Using the Log Download Utility
    • Downloading the User Audit Log
    • Downloading the Discovery Summary Log
    • Displaying a Log File in a Command Prompt Window
    • Changing the Provider Log Level
    • Enabling the Scanning of Critical Events of the Management Server Database
    • Viewing the Results of Logging
  • Managing the Display of Events
    • Controlling the Display of Cleared and Deleted Events
    • Modifying the Clearing and Deletion Frequency
    • Configuring the Clearing of Events
    • Configuring the Deletion of Events
  • Managing File System Viewer
  • Managing Backup Collection
    • Viewing Collectors for Backup Servers
    • Scheduling Backup Collection for Backup Managers
    • Editing the Schedule of Backup Collection
    • Setting the Backup Sessions Retention Period
    • Session Monitoring
    • Drive Monitoring
    • Viewing the Status of Backup Collection
  • Managing Reports
    • Architectural Overview of Report Views and Report Cache Refresh
      • Suggestion for Scheduling the Report Cache Refresh:
      • Report Refresh Status
    • Managing Collectors for Reports
      • Starting Collectors
      • Stopping Collectors
    • Viewing Scheduled E-mail Deliveries for Reports
    • Editing E-mail Schedules for Reports
    • Viewing Data Aging Statistics for Reports
    • Scheduling Report Cleanup
    • Refreshing the Report Cache
      • Refreshing the Report Cache Immediately
      • Scheduling a Report Cache Refresh
    • Setting Up Global Reporter
    • Editing Remote Site Information
    • Remote Sites Are Not Removed from the tnsnames.ora File
    • Managing Custom Reports (Importing and Deleting)
      • Importing Custom Reports Error Messages
      • Deleting Custom Reports
  • Managing Performance Collection
    • Managing Performance Collectors
    • Starting Performance Collectors
    • Stopping Performance Collectors
    • Viewing Data Aging Statistics for Performance
  • Editing the Locale and Currency Settings
  • Process Names
    • Process names on Windows
    • Process Names on Unix Systems
  • Editing a Collector Schedule
• Database Maintenance and Management
  • Database Maintenance Window
  • Overview of Backups
  • Database Mode
    • Archive Mode
    • No-Archive Mode
  • Architectural Overview of RMAN Backups
    • Data Saved During a Backup
    • Backing up the Database Manually
  • Performing an RMAN Hot Backup
  • Scheduling RMAN Hot Backups
  • Viewing Results from RMAN Backup
  • About the Database Admin Utility
    • Accessing the Database Admin Utility
    • Refreshing the Database Admin Utility
    • Checking the Database and Listener Status
    • Use Only the Database Admin Utility to Change the Password of System Accounts
    • Exporting the Database
    • Importing the Database
    • Re-initializing the Database
    • Resetting the Temp and Undo Tablespace
    • Restarting the Database
    • Clearing Archives
    • Restoring a Cold Backup
    • Changing the Archive Mode
    • Restore RMAN Backup
    • Running a Cold Backup
    • Changing the Archive Destination
    • Downloading Log Files
    • Viewing the Database Admin Utility Log File
    • Resetting/Clearing the Database Admin Log File
    • Changing the Oracle Listener Password
    • Warning Messages During Reinitializing the Database
    • About Database Passwords
    • Generating a Support Database
    • About Importing a Customer Support Database
    • Troubleshooting Listener and Database Connection Problems
• Viewing Element Topology and Properties
  • About System Manager
  • Accessing System Manager
  • About Cisco Switches and VSANs in System Manager
  • About the User Interface for System Manager
    • About the User Interface
    • The Toolbar in System Manager
    • Icons Displayed in the Topology
    • The List Tab
      • Viewing Clustered Elements
      • Viewing Elements by Type
    • The Access Tab
      • Obtaining Information About Zone Entries
      • Obtaining Information About Host Bindings
      • Obtaining Information About Storage System LUN Masking
    • About the Path Tab
    • About the Right-Click Menu Options
  • Viewing Storage Elements
    • Adding a Virtual Application
    • Adding Information for Discovered Hosts
    • Arranging Elements in the Topology
    • Closing Topology Windows
    • Using the Global View
    • Printing the Topology
    • Exporting the Topology to Microsoft Visio
      • Viewing the Topology in Microsoft Visio
      • Installing Storage Planner
      • Configuring Visio to View Exported Topology
    • Updating Element Data
    • Viewing Ports
    • Showing the Impact of an Element
    • Assigning a Business Cost to an Application
    • Expanding the Topology Pane
    • Filtering Fabrics
    • Viewing Event Status in the Topology
    • Custom Name for a Switch Truncated in the Topology
    • Managing Groups
      • About Groups
      • Grouping Discovered Hosts
      • Ungrouping Discovered Hosts
      • Grouping Discovered Storage Systems
      • Ungrouping Discovered Storage Systems
    • Managing Fabrics
      • Changing the Fabric Name
      • Deleting Fabrics
    • Hiding and Showing Generic Hosts
      • About Hiding Generic Hosts
      • Hiding Generic Hosts for a Switch
      • Expanding Generic Hosts for a Switch
      • Hiding Generic Hosts for All Switches
      • Expanding Generic Hosts for All Switches
  • Setting Up Custom Commands
    • About Custom Commands
      • Important Considerations
    • Adding a Custom Command
    • Editing a Custom Command
    • Deleting a Custom Command
    • Software Environment Variables for Scripting
    • Using the Remote Console
      • About the Remote Console
      • Keeping the Remote Console Active
      • Buttons on the Remote Console
      • Menu Options
      • Copying Text from the Remote Console
  • Using External Tools
    • The External Tools Feature
    • Setting up External Tools
  • About the Navigation Tab
    • Finding the Status of a Port on a Switch
    • Accessing the Navigation Tab
  • Viewing Element Properties
    • About the Properties Tab
    • Accessing the Properties Tab
    • Viewing Fabric Properties
    • Assigning a Custom Name
  • Viewing Element Topology
    • The Topology Tab
      • Multipathing
      • Direct Attached Storage
      • Filers
      • Accessing the Topology
    • About the New Window Option
    • Printing the Topology
  • Creating a Virtual Application
  • The Provisioning Tab
  • About the Events Tab
  • Asset Attributes of an Element
  • About the Collectors Tab
  • About the Monitoring Tab
  • About the Policies Tab
  • Determining If a Host Belongs to a File System
  • About the Data from CXFS File Systems
• Event Management
  • About Event Manager
    • Accessing Event Manager
    • Event Manager Icons
  • Viewing Event Details
  • Clearing Events
  • Configuring the Clearing of Events
  • Configuring the Deletion of Events
  • Deleting Events
  • Sorting Events
  • Adding Journal Entries
  • Changing the CLARiiON Event Polling Interval
  • Brocade Events
    • Brocade Switch Events
    • Supported Brocade Events
  • Filtering Events
    • Setting up a filter
    • Selecting a custom time period
    • Resetting a filter
    • Setting up advanced filtering
    • Clearing Advance Filtering Options
    • Specifying a Filter for Events Forwarded from Storage Essentials to HP SIM
• Finding an Element’s Storage Capacity
  • About Capacity Manager
  • Accessing Capacity Manager
  • The Toolbars in Capacity Manager
  • Finding the Capacity of an Element
    • Capacity Information for Applications
    • Capacity Information for Hosts
    • Capacity Information for NetApp NAS Devices
    • Capacity Information for Storage Systems
      • Viewing the raw capacity of a storage system
      • Viewing post-RAID information
  • Obtaining Utilization Reports
  • Printing Elements in Capacity Manager
  • Viewing Capacity Charts
  • Viewing Trending Information for Storage Capacity
  • Different Results for the df -k Command and Capacity Manager
• Managing Policies
  • About Policy Manager
  • Accessing Policy Manager
  • Creating Policies
    • Actions Available for When a Policy Condition is Fulfilled
    • Severity Levels
    • Creating a Utilization or Backup Policy
    • About the Policy Templates
    • Creating Policies for Discovery
    • Creating Policies for Provisioning
    • Creating Policies for Events
    • Testing a Utilization Policy
  • Modifying Policies
    • Modifying Utilization and Backup Policies
    • Modifying Discovery Policies
    • Modifying Provisioning Policies
    • Modifying Policies for Events
  • Viewing Policies
  • Deactivating a Policy
  • Deleting Policies
  • Providing E-mail Notification for a Policy
  • Providing Event Generation for a Policy
  • Providing a Custom Command for a Policy
• Viewing Performance Data
  • About Performance Manager and Array Performance Pack
    • Array Performance Pack Requirements
      • Licensing Requirements and Setup
      • Software Requirements
      • EVAPerf Data Collector Requirements
      • Specifying Data Collectors
      • EVA Array Discovery
    • EVA Metrics and Considerations
      • EVAPerf Considerations
  • General Considerations for Performance Manager
  • Accessing Performance Manager
  • Creating Performance Charts
  • The Toolbars in Performance Manager
  • Comparing the Performance of Different Elements
  • Viewing Summary Charts
  • Viewing Trending Information for Performance
  • Removing Performance Data from a Graph
  • Setting a Custom Period
  • Monitoring Options
  • Managing Late Data or Errors
  • Monitoring with Direct Attached Storage
  • Supported Host Configurations for Monitoring
  • Sudden Dips Displayed in Certain Charts in Performance Manager
  • Values Continue to Increase in Charts for Aggregated Drives and Aggregate Volumes
• Running Reports
  • About Reporter
    • Available Reports
    • Troubleshooting Reporter
  • Accessing Reporter
  • Viewing Reports
    • Report Parameters
  • Viewing Report Collectors for an Element
  • Refreshing a Report
  • Changing the Formatting of a Report
  • Opening a Report in a New Window
  • Maximizing the Screen Space for a Report
  • Filtering Data in Global Reports
  • Sending a Report by E-mail
  • Managing E-mail Schedules for Reports
    • Adding an E-mail Schedule for a Report
    • Editing an E-mail Schedule for a Report
    • Deleting an E-mail Schedule for a Report
    • Viewing E-mail Schedules for a Report
  • Creating Custom Reports
    • About Creating Custom Reports
    • Configuring Report Designer to Work with the Management Server
    • Designing Custom Reports
      • Creating Standard Reports
    • Managing Custom Reports (Importing and Deleting)
      • Importing Custom Reports Error Messages
      • Deleting Custom Reports
    • Integrating Custom Reports
    • Detailed Schema Information
    • Views from Previous Releases
• Provisioning Manager
  • About Provisioning Manager
    • About Provisioning Brocade Switches After Upgrading
  • Managing Zones
    • SAN Zoning Overview
    • Accessing Information About Zone Aliases
    • Creating a Zone Alias
      • Zone Naming Conventions
    • Modifying a Zone Alias
    • Deleting a Zone Alias
    • Accessing Information About Zoning
    • Creating a Zone in a Fabric
    • Adding and Removing Zone Members
    • Deleting a Zone
    • Accessing Information About Zone Sets
    • Creating a Zone Set
    • Modifying a Zone Set
    • Deleting a Zone Set
    • Copying a Zone Set
    • Activating a Zone Set
    • Zones and Zone Sets Listed Twice
    • Changing the Amount of Information Collected from the Inactive Zone Database (Cisco Switches)
    • About the Messages Displayed in the Brocade Console
  • Managing Storage
    • Setting Up Storage Partitioning
      • How to Set Up Storage Partitioning
    • Modifying the Cache Settings (LSI and Sun 6130)
    • Changing the Owner of a Volume (LSI, CLARiiON and Sun 6130)
    • Managing Storage Pools
      • Creating a Storage Pool (LSI, CLARiiON, Sun 6130 and Sun 35xx)
      • Accessing Information About Storage Pools
      • Deleting a Storage Pool (LSI and CLARiiON Only)
    • Managing Volumes
      • Accessing Information About Volumes
      • Filtering Volumes
      • Creating a Storage Volume
      • Deleting a Storage Volume
      • Changing the Cache Block Size for a Storage System (LSI and Sun 6130)
      • Modifying the Cache Settings (LSI and Sun 6130 Only)
    • Rules for Creating Host Security Groups
    • Managing Host Security Groups
      • Accessing Information About Host Security Groups
      • Creating Host Security Groups
      • Editing a Host Security Group
      • Deleting a Host Security Group
      • Setting the Host Mode for IBM Storage Systems
    • General Provisioning Issues
      • Provisioning Can Make a Device Inaccessible
      • Provisioning Does Not Make an Operating System Aware of a Device
    • Provisioning Issues by Vendor
      • Issues Specific to CLARiiON Storage Systems
      • Issues Specific to EMC Symmetrix Storage Systems
      • Issues Specific to HDS Storage Systems
      • Issues Specific to HP Storage Systems
      • Issues Specific to LSI Storage Systems
• Managing Backups
  • About Backup Manager
    • Requirements for Using Backup Manager
    • Determining if You Have Enough Media to Run a Backup
    • Accessing Backup Manager
  • Viewing Sessions that are Running
  • Determining if the Last Scheduled Backup was Successful
    • Viewing the Summary Backup Charts
    • Viewing Backup Results for a Backup Manager Host
    • Viewing Backup Results for a Client
    • Viewing Backup Information for a Client
    • Viewing Backup Reports
  • About the User Interface
    • About the Toolbars in Backup Manager
    • Changing the Topology Settings
    • Exporting the Topology to Visio
    • Right-Click Menu Options on the Topology Tab
  • About the Summary Backup Charts
  • About the Tabs in the Topology Lower Pane
  • Sorting Information in the Lower Pane
  • Modifying Summary Backup Charts
  • Viewing Charts for a Backup Manager Host
  • Printing Summary Charts
• Path Provisioning
  • About Path Provisioning
  • How Path Provisioning Works
  • How to Use Path Provisioning
  • About the User Interface
  • Default System Action Templates
    • Volume Creation, LUN Security, and Zone Operation
      • Step 1 - Select Storage System
      • Step 2 - Select a Host
      • Step 3 - Select a Volume
      • Step 4 - Select a Host Security Group
      • Step 5 - Select a Zone
    • Creating a Meta Volume
    • LUN Security
      • Step 1 - Select Storage System
      • Step 2 - Select a Host
      • Step 3 - Select a Volume
      • Step 4 - Select a Host Security Group
    • Zone Operation
      • Step 1 - Select Storage System
      • Step 2 - Select a Host
      • Step 3 - Select a Zone
    • Volume Creation and LUN Security
      • Step 1 - Select Storage System
      • Step 2 - Select a Volume
      • Step 3 - Select a Host Security Group
    • LUN Security and Zone Operation
      • Step 1 - Select Storage System
      • Step 2 - Select a Host
      • Step 3 - Select a Host Security Group
      • Step 4 - Select a Zone
    • Volume Assignment
      • Step 1 - Select Storage System
      • Step 2 - Select a Volume
      • Step 3 - Select a Host Security Group
    • Providing a LUN Number
  • Creating a System Action Template
  • Modifying a System Action Template
  • Adding a Host
  • Creating a Host Security Group
  • Scheduling Provisioning Jobs
  • Executing Provisioning Jobs
  • Monitoring Provisioning Jobs
  • Deleting Multiple Jobs
  • Naming Conventions
  • Using Multipathing with Path Provisioning
  • Customizing Path Provisioning
    • Storage System Customize Dialog Box
    • Host Customize Dialog Box
    • Customize Volume Options Dialog Box
    • Customize HSG Options
    • Customize Zone Options Dialog Box
      • Automatically Configure Zoning
      • Manually Configure Zoning
  • Assigning a Template to a Role
• Chargeback Manager
  • About Chargeback Manager
  • Setting Up Chargeback Manager
  • Accessing Chargeback Manager
  • Creating an Asset Record
  • Changing the Status of an Element
  • Saving Chargeback Manager Information
  • Viewing Assets
  • Defining Storage Tiers
    • Creating a New Storage Tier
    • Adding Elements to a Storage Tier
    • Removing Elements from a Storage Tier
    • Editing a Storage Tier
    • Deleting a Storage Tier
  • Adding Asset Information
    • Adding Asset Information
    • Adding General Information
    • Adding Staff Information
    • Adding Geographic Information
    • Adding Licensing and Warranty Information
    • Adding Custom Information
  • Managing Departments
    • Adding Departments
    • Editing a Department
    • Removing a Department from Chargeback Manager
  • Setting the Infrastructure Cost
    • About Asset-based and Storage-based Infrastructure Cost
  • Setting Up Asset and Storage Based Chargeback Manager
    • Setting Up Asset-Based Chargeback Manager
      • Step 1 - Specify Financial information
      • Step 2 - Assign Departmental Ownership Percentage
      • Step 3 - Review Asset-based Chargeback Result
    • Setting Up Storage-Based Chargeback Manager
      • Step 1 - Assign Departmental Ownership Percentage
      • Step 2 - Review Storage Tier Cost
      • Step 3 - Review Storage Dependency and Cost
      • Step 4 - Review Storage-Based Chargeback Result
    • Editing Percentage of Ownership
    • Removing Department Ownership of an Element
    • How Capacity Differs in Chargeback Manager and Capacity Manager
    • How a Depreciation Method Is Calculated
      • Calculating Straight Line Depreciation
      • Calculating Fixed Declining Balance
      • Calculating Double Declining Balance
  • Viewing Chargeback
    • Viewing Chargeback by Element
    • Viewing Chargeback by Department
    • Viewing Chargeback by Owner
  • Chargeback Reports
    • Viewing Chargeback Reports
    • E-mailing a Chargeback Report
    • Managing E-mail Schedules for Chargeback Reports
      • Adding an E-mail Schedule for a Chargeback Report
      • Editing an E-mail Schedule for a Chargeback Report
      • Deleting E-mail Schedules for a Chargeback Report
      • Viewing E-mail Schedules for a Chargeback Report
      • Viewing the History of an E-mail Chargeback Schedule
  • Filtering Assets
    • About Filtering Assets
    • Selecting an Element Type for Chargeback
    • Customizing the Element Type Filter for Chargeback Manager
    • Filtering Assets by Status
    • Customizing the Asset Status Filter for Chargeback Manager
    • Hiding Filters in Chargeback Manager
• Business Tools
  • About the Business Tools
  • Using Business Tools in Remote AD/LDAP Authentication Mode
  • Using the HBA Replacement Automator
    • Installing New HBA with Old HBA
    • Installing New HBA by Itself
  • Setting up Risk Analysis
  • Global Change Management
• Troubleshooting
  • Troubleshooting Installation/Upgrade
    • If Your Installation or Upgrade Failed, Capture the Logs
    • Checking Installation Log Files
    • “The environment variable ‘perl5lib’ is set.” Message
    • “SEVERE: OUI-10029...” Message
    • Brocade API Switches Displaying Stale Data
    • SIM Connector Fails to Install for Single-Server Configurations
    • “Reverse Lookup Failed” Message (Windows only)
    • Re-installing the HP SIM Connector (If Your HP SIM User Name or Password is Incorrect or was Changed)
    • Increasing the time-out for the HP SIM Connector
    • Storage Essentials Menus Are Not Shown in HP SIM
    • NoSuchElement Error
    • Difficulty Displaying Storage Essentials Pages After Generating a Custom Certificate
    • Troubleshooting the Oracle Database (Windows)
      • Use Only the Installation Wizard (or Unix Scripts) to Install/Upgrade Oracle
      • Existing Oracle Database Is Detected
  • Configuring the Java Console
  • java.lang.SecurityException: Failed to validate one time key
  • “Data is late or an error occurred” Message
  • appstorm.<timestamp>.log Filled with Connection Exceptions
  • Receiving HTTP ERROR: 503 When Accessing the Management Server
    • Windows
    • Unix systems
    • Errors in the Logs
  • Permanently Changing the Port a CIM Extension Uses (UNIX Only)
  • Configuring UNIX CIM Extensions to Run Behind Firewalls
  • Volume Names from Ambiguous Automounts Are Not Displayed
  • Installing the Software Security Certificate
    • Installing the Certificate by Using Microsoft Internet Explorer 6.0
    • Changing the Security Certificate to Match the Name of the Server
      • Windows
      • Linux
  • Troubleshooting Discovery and Discovery Data Collection
    • Troubleshooting Mode
    • Unable to discover Emulex host bus adapters
    • CIMOM Service Not Starting After Trying to Discover Sybase or SQL Server Applications
    • Configuring E-mail Notification for Discovery Data Collection
    • Increasing the Time-out Period and Number of Retries for Switches in Progress
    • “Connection to the Database Server Failed” Error
    • An Element is Not Listed on the Discovery Data Collection Page
    • DCOM Unable to Communicate with Computer
    • Duplicate Listings/Logs for Brocade Switches in Same Fabric
      • Duplicate listings: Targets tab
      • Duplicate Logs
    • Duplicate entries for the same element on the Discovery Data Collection page
    • Element Logs Authentication Errors During Discovery
    • EMC Device Masking Database Does Not Appear in Topology (AIX Only)
    • Management Server Does Not Discover Another Management Server's Database
    • Microsoft Exchange Drive Shown as a Local Drive
    • Unable to Discover Microsoft Exchange Servers
    • Nonexistent Oracle Instance Is Displayed
    • Requirements for Discovering Oracle
    • Do Not Run Overlapping Discovery Schedules
    • "This storage system uses unsupported firmware. ManagementClassName: class_name" Message
  • Troubleshooting Topology Issues
    • About the Topology
    • Undiscovered Hosts Display as Storage Systems
    • Solaris Machines Appear to Have Extra QLogic HBAs
    • No Stitching for Brocade Switches with Firmware 3.2.0
    • Link Between a Brocade Switch and a Host Disappears from the Topology
    • Incorrect Topology Sometimes Displayed for CNT Switches
    • Unable to See Path Information
    • Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration
    • A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly
    • Sun 6920 Storage Systems: “ReplicatorSQLException: Database create error” During Discovery Data Collection
    • Mirrored Volumes Cannot Be Provisioned on Sun 6920 Storage Systems
    • Unable to Monitor McDATA Switches
    • Unable to Detect a Host Bus Adapter
    • Navigation Tab Displays Removed Drives as Disk Drives
    • Unable to Obtain Information from a CLARiiON Storage System
    • Discovery Fails Too Slowly for a Nonexistent IP Address
    • “CIM_ERR_FAILED” Message
      • Re-establishing Communication with EFCM
    • CIM_ERR_FAILED When Trying to Activate a Zone Set Using McDATA SWAPI
    • Communicating with HiCommand Device Manager Over SSL
    • Unable to Discover a UNIX Host Because of DNS or Routing Issues
    • ERROR replicating APPIQ_EVAStorageVolume during Discovery Data Collection for an EVA array
    • Recalculating the Topology
  • Troubleshooting the Java Plug-in
    • Java Applet Has Data from a Different Build of Management Server Software
    • OutOfMemoryException Messages
    • Improving Reload Performance in System Manager
  • Troubleshooting Provisioning
    • Cannot Access a Resource Owned by Another Controller
    • Error -56
    • “Can't delete this zone” Message
    • Changes in EFC Manager Requiring Discovery Data Collection
  • Troubleshooting CLI Errors
    • Using the CLI Command While Upgrading
    • NoSuchElement Error
  • Troubleshooting Hardware
    • About Swapping Host Bus Adapters
    • “Fork Function Failed” Message on AIX Hosts
    • Known Driver Issues
    • Known Device Issues
    • “mailbox command 17 failure status FFF7” Message
    • ”Process Has an Exclusive Lock” Message
• Glossary
• A
• C
• D
• E
• F
• G
• H
• I
• M
• P
• S
• V
• W
• Z
• Index