HP StorageWorks XP Remote Web Console Software User Manual

Page 75

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Table 15 Troubleshooting for XP Thin Provisioning (continued)

Causes and Solutions

Problems

Solutions:

Add free LDEVs to another pool. See

“Viewing Pool

Information” (page 53)

.

Add a pool-VOL whose the CLPR number is same as the CLPR
number of existing pool-VOLs.

Confirm that the pool-VOL meets the pool requirements. See

“Volume and Pool Requirements” (page 24)

.

Ask HP technical support to solve the problem.

Causes:

Cannot assign a V-VOL to a pool.

The pool usage level is 100%. Also the maximum of V-VOLs
is currently associated with the pool.

Something in the storage system is blocked.

Solutions:

Add some pool-VOLs to increase the available capacity of
the pool. See

“Viewing Pool Information” (page 53)

.

Ask HP technical support to solve the problem.

Cause:

A failure occurred in two or more hard disk drives.

Solution:

Ask HP technical support to solve the problem.

A pool-VOL is blocked.

Cause:

The breaker has been turned off and the shared memory has
been lost, and then the system has been started.

Solution:

Ask HP technical support to solve the problem.

A pool is blocked.

Causes:

A pool cannot be restored.

Processing takes time, because something in the storage
system is blocked.

The pool-VOL is blocked.

Although you increased the V-VOL capacity, it has been
reduced back to the previous V-VOL capacity.

Solutions:

After waiting awhile, select Refresh or Refresh All from the
File menu at the top left of the Remote Web Console window,
and then check the pool status.

If you increased the V-VOL capacity and it has been reduced
back to the previous V-VOL capacity, follow the instructions
in

“Increasing V-VOL Capacity” (page 62)

to make sure that

the capacity is increased, and then restore the pool.

Ask HP technical support to solve the problem.

Cause:

A pool cannot be deleted.

After the pool is disassociated from any V-VOL, the pool usage
is not 0.

External volumes were not removed from the pool.

Solutions:

Confirm that the pool usage is 0, and then delete the pool.

Ask HP Technical Support to solve the problem.

XP Thin Provisioning Troubleshooting

75

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