HP StorageWorks XP Remote Web Console Software - Manual (Page 79)

Troubleshooting when using XP RAID Manager
If an error has occurs when increasing V-VOL capacity using XP RAID Manager, you may be able
to identify the cause of the error by referring to the log displayed in the XP RAID Manager window
or XP RAID Manager operation log file. The log file is stored in the following directory by default:
/HORCM/log*/curlog/horcmlog_HOST/horcm.log
Where:
•
* is the instance number.
•
HOST is the host name.
To identify the error code using the log file, use the following the procedure:
1. Open the XP RAID Manager log file and find the error code.
Example:
09:06:18-82a22-10228- SSB = 0xb96b,af2a
Error codes appear on the right of the equal symbol (=). SSB1 appears on the left of the
comma (,), and SSB2 appears on the right of the comma (,).
2. See Table 16 (page 79) to find the meaning of the error code.
For details about the error codes that are not described in Table 16 (page 79) , contact HP
technical support (see “Calling HP Technical Support” (page 80) ).
To identify the error code using the log displayed on the XP RAID Manager window, follow the
procedure below.
1. Find the error code from the logs displayed on the XP RAID Manager window.
Example:
It was rejected due to SKEY=0x05,ASC=0x20,SSB=0xB9E1,0xB901 on
Serial#(64015)
Error codes appear on the right of SSB=. The left of the comma (,) contains SSB1, and the
right of the comma (,) contains SSB2.
2. See Table 16 (page 79) and find the meaning of the error code.
For details about the error codes that are not described in Table 16 (page 79) , contact HP
technical support (see “Calling HP Technical Support” (page 80) ).
Table 16 Error Code and Error Contents When Operating XP RAID Manager
Solution Error Contents Error Code (SSB2) Error Code (SSB1)
Ask HP technical support to
solve the problem. Error occurred when
increasing V-VOL capacity
operation. 0xb900
0xb901
0xaf28
0xb96b
Increase the V-VOL capacity
after finishing operations such Because the configuration
was being changed by the 0xb902 0xb96b
as the Virtual LVI/LUN SVP or Remote Web Console,
the operation was rejected.
operation or the maintenance
operation on your storage
system. See the Caution in
“Increasing V-VOL Capacity”
(page 62)
.
Make sure that the total V-VOL
capacity does not exceed the The operation was rejected
because the total V-VOL 0xaf24 0xb96b
pool capacity after the V-VOL
capacity increases. capacity exceeds the pool
capacity after the V-VOL
capacity increases.
Troubleshooting when using XP RAID Manager 79