HP NonStop G-Series - Manual (Page 145)

Troubleshooting
Mid-Range Silo Media Manager Installation and User’s Guide — 541530-003
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Example 7
Example 7
PROBLEM:
Why are none of my tapes being mounted automatically in the silo when using MSMM?
SOLUTION:
Normally, this is due to the $ZSVR mount message either not happening or not
containing the correct information.
"$ZSVR MOUNT XXXXXX" is a good message
"$ZSVR MOUNT" is a bad message
"$ZSVR XXXXXX $TAPE1" is a bad message
The word MOUNT or DISMOUNT must be followed by a valid 6 digit tape number or
MSMM will not recognize it.
Example 8
PROBLEM:
Why are tapes not being dismounted from my tape drives after use?
SOLUTION:
Possible Reason #1:
One of the most common reasons is that the tape drives are not defined to MSMM in
the correct order. Normally, this is caused by tape drives that are not defined to
MSMM correctly. There has to be a match between the way the tape drives are in the
silo and the way they are configured in MSMM.
If your tape drives in the silo are:
•
$TAPE1
•
$TAPE2
•
$TAPE3
If you have MSMM configured as:
•
$TAPE2
•
$TAPE1
•
$TAPE3
Then labeling will not work and it will hang. The way to get out of this, if you are not
sure how they are plugged in, is to drag a tape to the top tape drive, wait and see what
tape drive the system sees the tape on, write that name down and continue on with all
the tape drives. Next, re-configure MSMM with the tape drives in the correct order the
way the system saw them.