HP Photosmart D5345 Printer - Manual (Page 107)

Solution: Push the CD/DVD holder forward into the CD/DVD tray until the lines on
the holder line up to the white lines on the tray. The end of the holder marked with
arrows goes into the CD/DVD tray first.
Cause: You might have inserted the CD/DVD holder back into the storage area.
Solution: Remove the CD/DVD holder from the storage area below the main input
tray. Lower the CD/DVD tray (located below the control panel).
Make sure you loaded a printable disc onto the CD/DVD holder with the printable side
up. Push the CD/DVD holder forward into the CD/DVD tray until the lines on the holder
line up to the white lines on the tray. The end of the holder marked with arrows goes
into the CD/DVD tray first.
Cause: You might have inserted the disc directly into the CD/DVD tray without
placing it on the CD/DVD holder.
Solution: Remove the CD/DVD holder from the storage area below the main input
tray. Remove the printable disc from the CD/DVD tray and load it onto the CD/DVD
holder with the printable side up. Push the holder forward into the CD/DVD tray until
the lines on the holder line up to the white lines on the tray. The end of the holder
marked with arrows goes into the CD/DVD tray first.
Cause: The HP Photosmart prompts you to insert the next disc when printing
multiple CD/DVDs in a print job.
Solution: Remove the CD/DVD holder from the CD/DVD tray. Remove the printed
CD/DVD from the holder. Load the next disc onto the CD/DVD holder with the
Chapter 11
106 Troubleshooting
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