HP Photosmart D5345 Printer - Manual (Page 113)

Follow the prompts on the display to continue.
CD/DVD tray open
Cause: The CD/DVD tray is open and a print job is started from the computer.
Solution: Close the CD/DVD tray.
CD/DVD tray misaligned
Cause: The CD/DVD holder is loaded incorrectly in the CD/DVD tray.
Solution: Remove the CD/DVD holder from the CD/DVD tray and then reinsert the
holder. Make sure you push the CD/DVD holder into the tray evenly. Push the holder
forward until the lines on the CD/DVD holder line up to the white lines on the CD/DVD
tray.
Insert CD/DVD holder
Cause: The HP Photosmart prompts you to insert the CD/DVD holder for a single
CD/DVD print job.
Solution: Load the printable disc onto the CD/DVD holder with the printable side
up. Lower the CD/DVD tray. Push the holder forward until the lines on the CD/DVD
Chapter 11
112 Troubleshooting
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