HP LaserJet Enterprise 700 Printer M712 series - Manual (Page 9)

Encryption support: HP High-Performance Secure Hard Disks ...................................... 124
Lock the formatter cage .......................................................................................... 124
Upgrade the product firmware ............................................................................................... 125
7 Solve problems ............................................................................................................. 127
Solve problems checklist ....................................................................................................... 128
Factors that affect product performance .................................................................................. 130
Restore factory-set defaults ..................................................................................................... 131
Control-panel help ................................................................................................................ 132
Paper feeds incorrectly or becomes jammed ............................................................................ 133
The product does not pick up paper ........................................................................ 133
The product picks up multiple sheets of paper ........................................................... 133
Prevent paper jams ................................................................................................ 134
Clear jams .......................................................................................................................... 135
Jam locations ........................................................................................................ 135
Auto-navigation for clearing jams ............................................................................ 135
Clear jams in the output-bin area ............................................................................ 136
Clear jams in Tray 1 .............................................................................................. 136
Clear jams in Tray 2 or Tray 3 ................................................................................ 137
Clear jams in the 500-sheet trays ............................................................................ 139
Clear jams in the 3,500-sheet high-capacity tray ....................................................... 140
Clear jams from the toner-cartridge area .................................................................. 143
Clear jams in the fuser ........................................................................................... 146
Clear jams from the duplexer .................................................................................. 148
Change jam recovery ........................................................................................................... 149
Improve print quality ............................................................................................................. 150
Print from a different software program .................................................................... 150
Set the paper-type setting for the print job ................................................................ 150
Check the paper type setting (Windows) ................................................... 150
Check the paper type setting (Mac OS X) .................................................. 150
Check the toner-cartridge status .............................................................................. 151
Print a cleaning page ............................................................................................ 152
Visually inspect the toner cartridge .......................................................................... 152
Check paper and the printing environment ............................................................... 152
Use paper that meets HP specifications ..................................................... 152
Check the environment ............................................................................ 153
Check the EconoMode settings ............................................................................... 153
Try a different print driver ....................................................................................... 154
Set the individual tray alignment ............................................................................. 155
The product does not print or it prints slowly ............................................................................ 156
The product does not print ...................................................................................... 156
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