HP USB Dual Output USB Graphics Adapter - Manual (Page 22)

Product Support
NOTE: The user guide and latest drivers are available at http://www.hp.com/support .
If the information provided in the guide does not address your questions, you can contact support. For
U.S. support, go to
http://www.hp.com/go/contactHP .
For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html . Here you can:
● Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
● E-mail support
● Find support telephone numbers
● Locate an HP service center
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
● The graphics adapter
● HP Monitor model numbers
● HP Monitor serial numbers
● Purchase date on graphics adapter invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware configuration
● Hardware and software you are using
16 Appendix A Troubleshooting