Survey utility, Integrated management log, Array diagnostic utility – HP ProLiant BL685c Server-Blade User Manual

Page 53: Remote support and analysis tools, Hp instant support enterprise edition

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Software and configuration utilities 53

For more information or to download the utility, refer to the HP website

(

http://www.hp.com/servers/diags

).

Survey Utility

Survey Utility, a feature within HP Insight Diagnostics (on page

52

), gathers critical hardware and

software information on ProLiant server blades.
This utility supports operating systems that may not be supported by the server blade. For operating

systems supported by the server blade, refer to the HP website (

http://www.hp.com/go/supportos

).

If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous

information and overwrites the Survey text files to reflect the latest changes in the configuration.
Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP

("

ProLiant Support Packs

" on page

55

).

NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To

download the latest version, see the HP website (

http://www.hp.com/go/ssdownloads

).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each

event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:

From within HP SIM ("

HP Systems Insight Manager

" on page

50

)

From within Survey Utility (on page

53

)

From within operating system-specific IML viewers

For NetWare: IML Viewer

For Windows®: IML Viewer

For Linux: IML Viewer Application

From within the iLO 2 user interface

From within HP Insight Diagnostics (on page

52

)

For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Array Diagnostic Utility

ADU is a tool that collects information about array controllers and generates a list of detected problems.

ADU can be accessed from the SmartStart CD ("

SmartStart software

" on page

46

) or downloaded from

the HP website (

http://www.hp.com

).

Remote support and analysis tools

HP Instant Support Enterprise Edition

ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a

feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to

identify and prevent potential critical problems. Through remote diagnostic scripts and vital system

configuration information collected about your systems, ISEE enables fast restoration of your systems.

Install ISEE on your systems to help mitigate risk and prevent potential critical problems.

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