Hp support by phone, Before you call, Phone support period – HP Officejet 150 Mobile All-in-One Printer - L511a User Manual
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You can also obtain support from the HP software provided with your computer. For
more information, see Printer management tools.
Support options and availability vary by printer, country/region, and language.
HP support by phone
The phone support numbers and associated costs listed here are those in effect at time
of publication and are applicable only for calls made on a land line. Different rates
might apply for mobile phones.
For the most current HP list of telephone support numbers and call costs information,
During the warranty period, you can obtain assistance from the HP Customer Care
Center.
NOTE: HP does not provide telephone support for Linux printing. All support is
provided online at the following web site: ick Ask a
question to begin the support process.
The HPLIP Web site does not provide support for Windows or Mac OS X. If you are
using these operating systems, se
This section contains the following topics:
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After the phone support period
Before you call
Call HP support while you are in front of the computer and the HP All-in-One. Be
prepared to provide the following information:
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Model number (for more information, see Find the printer model number)
•
Serial number (located on the back or bottom of the printer)
•
Messages that appear when the situation occurs
•
Answers to these questions:
◦
Has this situation happened before?
◦
Can you re-create it?
◦
Did you add any new hardware or software to the computer at about the
time that this situation began?
◦
Did anything else occur prior to this situation (such as a thunderstorm or
moving the printer)?
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin
America (including Mexico).
Chapter 6
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Solve a problem