Cd/dvd print troubleshooting, The product does not detect the cd/dvd holder – HP Photosmart C5580 All-in-One Printer User Manual

Page 180

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If you want to make a borderless copy of a very small original, scan the original into
the computer, resize the image, and then print a borderless copy of the enlarged
image.
Cause: You were trying to make a borderless copy of a very small original.
If this did not solve the issue, try the next solution.

Solution 2: Use photo paper to make borderless copies

Solution: Use photo paper to make borderless copies.
For more information, see:

“Recommended papers for printing and copying” on page 34

“Load paper” on page 37

Cause: You were trying to make a borderless copy without using photo paper.

CD/DVD print troubleshooting

Use this section to solve any problems you might encounter while printing on CD/DVD
surfaces with the HP All-in-One.
This section contains the following topics:

The product does not detect the CD/DVD holder

The product does not detect a CD/DVD on the holder

The product stalled while printing a CD/DVD

The image on my printed disc is cropped and there is ink on the CD/DVD holder

The product is printing on a non-printable area of my disc

The design is not centered on my disc

The ink on the CD/DVD is not drying

The product reports a CD/DVD size mismatch error

The CD/DVD holder is stuck in the storage area

The product does not detect the CD/DVD holder

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Push the CD/DVD holder into the CD/DVD tray

Solution 2: Remove the CD/DVD holder from the storage area

Solution 3: Place the CD/DVD on the CD/DVD holder

Solution 4: Load the next disc on the CD/DVD holder

CD/DVD print troubleshooting

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