HP Officejet 6700 Premium e-All-in-One Printer - H711n - Manual (Page 109)

• Make sure you use the phone cord that came with the printer. If you do not
use the supplied phone cord to connect from the telephone wall jack to the
printer, you might not be able to send or receive faxes. After you plug in the
phone cord that came with the printer, run the fax test again.
• If you are using a phone splitter, this can cause faxing problems. (A splitter
is a two-cord connector that plugs into a telephone wall jack.) Try removing
the splitter and connecting the printer directly to the telephone wall jack.
The "Using Correct Type of Phone Cord with Fax" test failed
Solution:
•
Make sure you used the phone cord supplied in the box with the printer to
connect to the telephone wall jack. One end of the phone cord should be
connected to the port labeled 1-LINE on the back of the printer, and the
other end to your telephone wall jack, as shown in the illustration.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to the "1-
LINE" port
If the phone cord that came with the printer is not long enough, you can use
a coupler to extend the length. You can purchase a coupler at an
electronics store that carries phone accessories. You also need another
phone cord, which can be a standard phone cord that you might already
have in your home or office.
• Check the connection between the telephone wall jack and the printer to
make sure the phone cord is secure.
Solve fax problems 105