HP Officejet 6700 Premium e-All-in-One Printer - H711n - Manual (Page 115)

• Make sure the telephone you use to initiate the fax call is connected directly
to the printer. To send a fax manually, the telephone must be connected
directly to the port labeled 2-EXT on the printer, as shown in the illustration.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to the "1-
LINE" port
3 Telephone
• If you are sending a fax manually from your phone that is connected directly
to the printer, you must use the keypad on the telephone to send the fax.
You cannot use the keypad on the printer control panel.
NOTE: If using a serial-type phone system, connect your phone
directly on top of the printer cable which has a wall plug attached to it.
The printer cannot receive faxes, but can send faxes
Solution:
•
If you are not using a distinctive ring service, check to make sure that the
Distinctive Ring feature on the printer is set to All Rings. For more
information, see Change the answer ring pattern for distinctive ring.
• If Auto Answer is set to Off, you need to receive faxes manually;
otherwise, the printer cannot receive the fax. For information on receiving
faxes manually, see Receive a fax manually.
• If you have a voice mail service at the same phone number you use for fax
calls, you must receive faxes manually, not automatically. This means that
you must be available to respond in person to incoming fax calls. For
information on setting up the printer when you have a voice mail service,
see Case F: Shared voice/fax line with voice mail. For information on
receiving faxes manually, see Receive a fax manually.
• If you have a computer dial-up modem on the same phone line with the
printer, check to make sure that the software that came with your modem is
not set to receive faxes automatically. Modems that are set up to receive
faxes automatically take over the phone line to receive all incoming faxes,
which prevents the printer from receiving fax calls.
Solve fax problems 111