HP Officejet 6700 Premium e-All-in-One Printer - H711n - Manual (Page 113)

connected to the port labeled 1-LINE on the back of the printer and the
other end to your telephone wall jack, as shown in the illustration.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to the "1-
LINE" port
If the phone cord that came with the printer is not long enough, you can use
a coupler to extend the length. You can purchase a coupler at an
electronics store that carries phone accessories. You also need another
phone cord, which can be a standard phone cord that you might already
have in your home or office.
• Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the printer and check for a dial tone. If you do not hear
a dial tone, call your local telephone company for service.
• Other equipment, which uses the same phone line as the printer, might be
in use. For example, you cannot use the printer for faxing if an extension
phone is off the hook, or if you are using a computer dial-up modem to send
an email or access the Internet.
• Check to see if another process has caused an error. Check the display or
your computer for an error message providing information about the
problem and how to solve it. If there is an error, the printer cannot send or
receive a fax until the error condition is resolved.
• The phone line connection might be noisy. Phone lines with poor sound
quality (noise) can cause faxing problems. Check the sound quality of the
phone line by plugging a phone into the telephone wall jack and listening for
static or other noise. If you hear noise, turn Error Correction Mode (ECM)
off and try faxing again. For information about changing ECM, see Send
a fax in Error Correction Mode. If the problem persists, contact your
telephone company.
• If you are using a digital subscriber line (DSL) service, make sure that you
have a DSL filter connected or you cannot fax successfully. For more
information, see Case B: Set up the printer with DSL.
Solve fax problems 109