HP CD-Writer Plus External 9200e Drive User Manual
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Installation Troubleshooting
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Straighten a standard paper clip.
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Insert one end of the straightened paper clip into the emergency eject
pinhole on the front panel of the drive.
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Apply steady, gentle pressure until the drive door begins to open.
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Gently pull the drive door open and remove the CD.
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If you cannot open the tray, unplug the CD-Writer Plus’ power cable,
plug it in again, and repeat the steps above.
Make sure the CD-Writer Plus is receiving power.
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Press the eject button to open and close the CD-Writer Plus' tray. If
the tray opens and closes, the drive is receiving power.
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If the drive is not receiving power, check that a power supply is
plugged into the rear of the drive. Then make sure the power supply is
connected to a wall outlet or power strip.
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Make sure the wall outlet or power strip you are using has power.
Make sure the SCSI data cable is connected at both ends.
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Turn off your computer and unplug the CD-Writer Plus’ power cable.
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Unplug the SCSI data cable at both ends and then reconnect it.
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If you have another SCSI data cable that you know is working, swap
cables to make sure you do not have a bad cable.
Make sure the SCSI card is working.
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In Windows 95/98 right click My Computer, choose Properties,
and click the Device Manager tab. Double-click on SCSI
Controllers. Your SCSI card should be listed. If an X or exclamation
mark appears above it see below.
In Windows NT click the Start button on your task bar, select
Settings, and Control Panel. Double-click on SCSI Adapters.
Your SCSI card should be listed.
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If your SCSI controller is not listed and you have one installed, see the
documentation that came with the SCSI card or contact the
manufacturer to find out how to fix it. If you do not have a SCSI card
you will need to purchase and install one.
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In Windows 95/98 if an X or an exclamation appears over the SCSI
card icon, disconnect the CD-Writer Plus and restart your computer. If
the X or exclamation mark does not disappear see the documentation