Where to find this information – HP CD-Writer Plus External 9200e Drive User Manual

Page 33

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Before You Call HP

33

Where to Find This Information

Drive series number

The drive’s series number appears on the front of the new drive. Example:
7500 Series

Drive firmware version

Drive information, including firmware version, can be found by clicking
on the Start menu on the taskbar, then selecting Programs, HP CD-
Writer Plus
or HP DVD Writer, Utilities, and Diagnose. Select the
drive and then click on the Drive Data tab. The firmware version is
listed in the FW Rev dialog box. Example: Firmware: 1.0

Computer brand and model

Operating system and version?

Windows 95, Windows 98, or
Windows NT 4.0
Version Number:
(for NT) Service Pack Number:

Amount of memory installed

Other CD-ROM or DVD-ROM
drives? yes/no
(If yes, list them)

Sound card? yes/no

Type:

SCSI card brand/model

SCSI card settings

Input/Output Range (I/O):
Interrupt Request (IRQ):
Direct Memory Access (DMA):

Other SCSI devices connected? yes/
no
(If yes, list them)

Passed Drive Self-Diagnostics test?
yes/no

Information (Help on page 33)

For your computer

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