HP CD-Writer Plus External 9200e Drive - Manual (Page 28)

28 Installation Troubleshooting
with your card to find out if you must disable the termination
manually.
Check the SCSI cabling.
The total length of cabling in a SCSI chain (including external and
internal devices) should not exceed 6 meters (about 20 feet).
However, problems may appear before reaching these limits.
■ If you are using more than 4 meters (13 feet)of cable, remove some of
the devices in the SCSI chain to see if the CD-Writer Plus starts
working correctly. If it does, try using shorter cables if possible. If
shorter cables do not solve the problem you may need to get an
additional SCSI card to handle some of the devices.
If your computer won’t restart.
■ Unplug the power cable from the CD-Writer Plus and turn off your
computer.
■ Disconnect the SCSI cable from the CD-Writer Plus drive and restart
your computer.
■ If you already installed the software that came with the CD-Writer
Plus, click the Start button on your taskbar, point to Programs, HP
CD-Writer Plus, Utilities, and click List SCSI Devices. Make sure
the SCSI ID on the CD-Writer Plus is not used by any other SCSI
device.
■ To learn how to change the SCSI ID on the CD-Writer Plus see page 6.
Make sure your computer meets the minimum system
requirements.
■ Does your computer meet the minimum system requirements? (See
Minimum System Requirements in the electronic User’s Guide or on
the box.)
Check the Readme file, the electronic User’s Guide, online
information resources, and diagnostic software.
■ Check the Readme file that came with the CD-Writer Plus. To view
the Readme file, click the Start button on your taskbar, point to
Programs, HP CD-Writer Plus, Information, and click
Readme.
■ The electronic User’s Guide contains additional troubleshooting
information. To view the User’s Guide, click the Start button on your