Diagnostic tools – HP Smart Array P700m Controller User Manual

Page 29

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Diagnosing array problems 29

LED3 pattern

LED4 pattern

Interpretation

One blink every
two seconds

The system is powered down, and the cache contains data that has
not yet been written to the drives. Restore system power as soon as

possible to prevent data loss.
Data preservation time is extended any time that 3.3 V auxiliary

power is available, as indicated by LED 2. In the absence of
auxiliary power, battery power alone preserves the data. A fully-

charged battery can normally preserve data for at least two days.
The battery lifetime also depends on the cache module size. For

further information, refer to the controller QuickSpecs on the HP
website (

http://www.hp.com

).

— Double

blink,

then pause

The cache microcontroller is waiting for the host controller to

communicate.

One blink per

second

The battery pack is below the minimum charge level and is being

charged. Features that require a battery (such as write cache,
capacity expansion, stripe size migration, and RAID migration) are

temporarily unavailable until charging is complete. The recharge

process takes between 15 minutes and two hours, depending on the
initial capacity of the battery.

Steady glow

The battery pack is fully charged, and posted write data is stored in

the cache.

Off

The battery pack is fully charged, and there is no posted write data
in the cache.

One blink per
second

One blink per
second

An alternating green and amber blink pattern indicates that the
cache microcontroller is executing from within its boot loader and

receiving new flash code from the host controller.

Steady glow

There is a short circuit across the battery terminals or within the
battery pack. BBWC features are disabled until the battery pack is

replaced. The life expectancy of a battery pack is typically more
than three years.

One blink per

second

There is an open circuit across the battery terminals or within the

battery pack. BBWC features are disabled until the battery pack is
replaced. The life expectancy of a battery pack is typically more

than three years.

Diagnostic tools

Several diagnostic tools provide feedback about problems with arrays.

ADU
This utility is available on the SmartStart CD in the controller kit and also on the HP website
(

http://www.hp.com/support

). For more information about the meanings of the various ADU error

messages, see the HP Servers Troubleshooting Guide.

Event Notification Service
This utility reports array events to the Microsoft® Windows® system event log and IML. You can
obtain the utility from the SmartStart CD or the HP website (

http://www.hp.com/support

).

POST messages

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