Hp support, Obtain electronic support, Hp support by phone – HP Officejet 7110 Wide Format ePrinter - H812a User Manual

Page 63: Obtain electronic support hp support by phone

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HP support

If you have a problem, follow these steps

1.

Check the documentation that came with the printer.

2.

Visit the HP online support website at www.hp.com/support. This website provides information

and utilities that can help you correct many common printer problems. HP online support is

available to all HP customers. It is the fastest source for up-to-date printer information and

expert assistance and includes the following features:

Fast access to qualified online support specialists

HP software and driver updates for the HP printer

Valuable troubleshooting information for common problems

Proactive printer updates, support alerts, and HP news grams that are available when you

register the printer

For more information, see Obtain electronic support on page 50.

3.

Call HP support. Support options and availability vary by printer, country/region, and language.

For more information, see HP support by phone on page 50.

Obtain electronic support

HP support by phone

Obtain electronic support

To find support and warranty information, go to the HP website at www.hp.com/support. This website

provides information and utilities that can help you correct many common printer problems. If

prompted, select your country/region, and then click Contact HP for information about calling for

technical support.

This website also offers technical support, drivers, supplies, ordering information and other options

such as:

Access online support pages.

Send HP an email message for answers to your questions.

Connect with an HP technician by using online chat.

Check for HP software updates.

You can also obtain support from the HP software for Windows or Mac OS X, which provide easy,

step-by-step solutions to common printing problems. For more information, see Printer management

tools on page 152.

Support options and availability vary by printer, country/region, and language.

HP support by phone

The phone support numbers and associated costs listed here are those in effect at time of publication

and are applicable only for calls made on a land line. Different rates may apply for mobile phones.

50 Chapter 5 Solve a problem

ENWW

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