HP Officejet 7110 Wide Format ePrinter - H812a - Manual (Page 9)

Basic wireless troubleshooting .......................................................................... 72
Advanced wireless troubleshooting ................................................................... 73
Step 1: Make sure your computer is connected to your network ...... 73
Step 2: Make sure that the printer is connected to your network ..... 74
Step 3: Make sure your computer is not connected over a Virtual
Private Network (VPN) ..................................................................... 76
Step 4: Make sure the printer is online and ready ............................ 76
Step 5: Make sure the HP printer labeled (Network) is set as the
default printer driver (Windows only) ................................................ 77
Step 6: Check to see if the firewall software is blocking
communication ................................................................................. 77
After resolving the problems ............................................................................. 78
Reset the Printer Network Settings .................................................................................... 78
Troubleshoot installation issues ......................................................................................................... 79
Hardware installation suggestions ..................................................................................... 79
HP software installation suggestions ................................................................................. 79
Understand the Printer Status Report ................................................................................................ 81
Understand the network configuration page ....................................................................................... 83
Printhead maintenance ...................................................................................................................... 86
Clean the printhead ........................................................................................................... 86
Align the printhead ............................................................................................................. 87
Uninstall and reinstall the HP software ............................................................................................... 88
Clear jams .......................................................................................................................................... 90
Clear paper jams ............................................................................................................... 90
Avoid paper jams ............................................................................................................... 91
Control panel lights reference ............................................................................................................ 93
Appendix A Technical information ..................................................................................................................... 99
Warranty information ........................................................................................................................ 100
Hewlett-Packard limited warranty statement ................................................................... 101
Ink cartridge warranty information ................................................................................... 101
Printer specifications ........................................................................................................................ 103
Physical specifications ..................................................................................................... 103
Product features and capacities ...................................................................................... 103
Processor and memory specifications ............................................................................. 104
System requirements ....................................................................................................... 104
Network protocol specifications ....................................................................................... 104
Embedded web server specifications .............................................................................. 104
Paper specifications ......................................................................................................... 105
Understand specifications for supported paper ............................................... 105
Understand supported sizes ........................................................... 105
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