Viewing error logs and access history, Viewing error logs and access history 26 – Apple QuickTime Streaming Server (Administrator’s Guide) User Manual

Page 26

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Chapter 2

“Error Log” shows error and informational messages. Use this log to troubleshoot problems
with the server.

“Access Log” shows the number of times each media file has been accessed, when it was
accessed, and who has accessed it since the log was reset. Access errors are also reported in
the log. Currently, MP3 client connections are not displayed. A raw MP3 access log can be
viewed by looking in /Library/QuickTimeStreaming/Logs/mp3_access.log (for Mac OS X),
c:\Program Files\Darwin Streaming Server\Logs\ (for Windows), or /var/streaming/Logs/
mp3_access.log (for other supported platforms).

You can specify that each log be reset after a certain number of days or after it reaches a
certain size (in KB).

Viewing Error Logs and Access History

If logging is turned on in the Logging Settings pane of Streaming Server Admin, information
about access and errors is saved to log files.

m Click Error Log or Access History to choose which log you want to view.

The information stored in the access log can be analyzed using software from other vendors.
The access history log is updated only as client connections are disconnected. Any currently
connected clients at the time of a power failure or server crash are never logged, and won’t
appear in the access log when the server is restarted.

These logs and some additional logs you might find useful are, with the exception noted
below, stored in the following locations:

Mac OS X:

/Library/QuickTimeStreaming/Logs/

Windows:

c:\Program Files\Darwin StreamingServer\Logs\

Other supported platforms:

/var/streaming/Logs/

The default file names are as follows:

Error Log:

Error.log

QuickTime movie and broadcast requests log:

StreamingServer.log

Streaming MP3 requests log:

mp3_access.log

Streaming admin server requests log:

streamingadminserver.log

Playlists log (one per play list):

playlistname.err

where

playlistname

is the name of the playlist.

The playlists log is stored in the following locations (where

playlistname

is the name of

the play list):

Mac OS X:

/Library/QuickTimeStreaming/Playlists/playlistname/

Windows:

c:\Program Files\Darwin Streaming Server\Logs\

LL0329.book Page 26 Wednesday, November 20, 2002 2:09 PM

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