AT&T 9340 - Manual (Page 25)

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IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below. If you
still have trouble, call 1 800 722–9125.
If the phone does not work at all, check these items first:
• Make sure the power cord is plugged into the base and an electrical
outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the base unit
and the telephone jack.
• If the phone does not beep, or beeps four times when you press P,
the battery pack might need recharging or replacement.
• If the battery does not charge after six hours, replace it with
Replacement Battery 3300 (SKU# 90556).
• Make sure the battery pack is installed correctly.
If the above suggestions do not solve the problem, try re-initializing the
handset and base (see “To re-initialize the handset and base”).
If you have no dial tone:
Check all the previous suggestions. If you still do not hear a dial tone,
disconnect the phone and try another phone in the same jack. If there is no
dial tone on that phone either, the problem is probably in your wiring or
local service.
If you hear a two-beep signal when you try to use the handset:
• The handset and base are not communicating properly. You might be out
of range. Move closer to the base and try again.
• If moving closer to the base does not help, follow the directions below
to re-initialize the handset and base.
To re-initialize the handset and base:
1 Disconnect the power to the base.
2 Remove the handset battery pack.
3 Wait at least 15 seconds.
4 Connect the power to the base.
5 Insert the handset battery pack.
6 Put the handset in the base to re-initialize.
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