Troubleshooting guide, 50 english – Kenwood BDR-A7 User Manual

Page 50

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50

English

Troubleshooting Guide

If a fault occurs, run through the table below before taking your receiver for repair.
If the fault persists, attempt to solve it by switching the receiver off and on again. If this fails to resolve the situation, consult
your dealer. Under no circumstances should you attempt to repair the unit yourself. This could void the warranty.

REMOTE CONTROL UNIT

PROBLEM

POSSIBLE CAUSE

REMEDY

No operation

• Batteries are not loaded or exhausted.
• The remote sensor is obstructed.

• Replace the batteries.
• Remove the obstacle.

MAIN UNIT
[AMPLIFIER SECTION]

PROBLEM

POSSIBLE CAUSE

REMEDY

No power

• The AC input cord is disconnected.
• Poor connection at AC wall outlet or the outlet is

inactive.

• Connect cord securely.
• Check the outlet using a lamp or another appliance.

No sound

• The speaker cords are disconnected.
• The master volume is adjusted too low.
• The MUTE button on the remote control is

pressed to ON.

• Incorrect selection of input source.
• Incorrect connections between the components.

• Check the speaker connections.
• Adjust the master volume.
• Press the MUTE button to cancel the muting effect.

• Select the desired input source correctly.
• Make connections correctly.

Noise or distorted sound

• Poor connections.

• Check the connections and connect all cords

securely.

No sound from the surround
speakers

• Surround mode is switched off (stereo mode).
• Master volume and surround level are too low.
• Monaural source is used.
• Surround speaker setting is “NO”.

• Select a surround mode.
• Adjust master volume and surround level.
• Select a stereo or surround source.
• Select the desired surround speaker setting.

No sound from the center
speaker

• Stereo mode, etc is selected.
• Center speaker setting is “NO”.
• Master volume and center level are too low.

• Select the desired surround mode.
• Select the desired center speaker setting.
• Adjust master volume and center level.

No sound from the surround
back speakers

• The input signal format or the current surround

mode cannot support the 7.1(or 6.1) surround.

• Master volume and surround back level are too

low.

• Surround back speaker setting is “NO”.

• Under the proper situations, perform the 7.1(or 6.1)

surround playback. (For details, refer to “ENJOYING
SURROUND SOUND” on page 17.)

• Adjust master volume and surround back level.

• Select the desired surround back speaker setting.

[TUNER SECTION]

PROBLEM

POSSIBLE CAUSE

REMEDY

Station cannot be received

• No antenna is connected.
• The desired station frequency is not tuned in.
• The antenna is in wrong position.

• Connect an antenna.
• Tune in the desired station frequency.
• Move the antenna and retry tuning.

Preset stations cannot be
received

• An incorrect station frequency has been

memorized.

• The memorized stations are cleared.

• Memorize the correct station frequency.

• Memorize the stations again.

Poor FM reception

• No antenna is connected.
• The antenna is not positioned for the best

reception.

• Connect an antenna.
• Change the position of the antenna.

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11.3.10 6:59:43 PM

11.3.10 6:59:43 PM

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