Settings, Support remote management, Software update – Samsung GX-SM530CF-XAA User Manual
Page 53: H support

51
SUPPORT
Remote Management
Remote management lets our Call Center access your Samsung product remotely to troubleshoot a problem.
To use Remote Management, follow these steps:
1.
Call the Samsung Contact Center, and then ask for remote support.
2.
Open the menu on your
product
, and then go to the Support section.
3.
Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN code to the agent.
4.
The agent will then access your TV. That's it!
Software Update
The Software Update menu allows you to upgrade the
Smart Media Player
's software for performance improvements or additional services.
▶
Never turn the
Smart Media Player
off or back on manually during the update process.
1.
In the Home screen, select Settings, and then press the
E
button.
2.
Select Support, and then press the
E
button.
3.
Select Software Update, and then press the
E
button.
4.
To download update software and update now, select Update now, and then press the
E
button. See "Update now" on
the next page
for details.
5.
To let the Smart Media Player download update software automatically when available, select Auto Update, and then press the
E
button. See "Auto
Update" on
next page
for details.
▶
The update is complete when the
Smart Media Player
turns off, and then turns on again by itself.
▶
SAMSUNG ELECTRONICS takes no legal responsibility for
Smart Media Player
malfunction caused by an unstable Internet connection or
consumer negligence during a software Update.
▶
During Software update, Both Power LED / Network LED will glow.
Settings
h Support