Settings, Support remote management, Software update – Samsung GX-SM530CF-XAA User Manual

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51

SUPPORT

Remote Management

Remote management lets our Call Center access your Samsung product remotely to troubleshoot a problem.
To use Remote Management, follow these steps:

1.

Call the Samsung Contact Center, and then ask for remote support.

2.

Open the menu on your

product

, and then go to the Support section.

3.

Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN code to the agent.

4.

The agent will then access your TV. That's it!

Software Update

The Software Update menu allows you to upgrade the

Smart Media Player

's software for performance improvements or additional services.

Never turn the

Smart Media Player

off or back on manually during the update process.

1.

In the Home screen, select Settings, and then press the

E

button.

2.

Select Support, and then press the

E

button.

3.

Select Software Update, and then press the

E

button.

4.

To download update software and update now, select Update now, and then press the

E

button. See "Update now" on

the next page

for details.

5.

To let the Smart Media Player download update software automatically when available, select Auto Update, and then press the

E

button. See "Auto

Update" on

next page

for details.

The update is complete when the

Smart Media Player

turns off, and then turns on again by itself.

SAMSUNG ELECTRONICS takes no legal responsibility for

Smart Media Player

malfunction caused by an unstable Internet connection or

consumer negligence during a software Update.

During Software update, Both Power LED / Network LED will glow.

Settings

h Support

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