Other information – Samsung LT27B750NDX-ZA User Manual

Page 141

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Issues

Solutions and Explanations

The PIP menu is not available. PIP functionality is only available when you are using an HDMI, or Component source.
POP (product’s internal
banner ad) appears on the
screen.

Select

Home Use

under

Setup

mode. For details, refer to the

Setup

Feature.

Watch these troubleshooting on video at www.samsung.com/spsn.

Some functions and pictures shown in this manual are available on specific
models only.

To keep your product in optimum condition, upgrade to the latest firmware on
the Samsung web site by USB (samsung.com

→ Support → Downloads).

The product won’t turn on.

Make sure the AC power cord is securely plugged in to the wall outlet and the
product.

Make sure the wall outlet is working.

Try pressing the

P

button on the product to make sure the problem is not the remote.

If the product turns on, refer to “Remote control does not work” below.

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the
product and external devices.

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to
match the product's input connections. For example, if an external device’s output is
HDMI, it should be connected to an HDMI input on the product.

Make sure your connected devices are powered on.

Be sure to select the correct input source

Reboot the connected device by unplugging it, and then reconnecting the device’s
power cable.

The remote control does not
work.

Replace the remote control batteries. Make sure the batteries are installed with their
poles (+/–) in the correct direction.

Clean the sensor’s transmission window on the remote.

Try pointing the remote directly at the product from 5~6 feet away.

The cable/set top box remote
control doesn’t turn the
product on or off, or adjust
the volume.

Program the Cable/Set remote control to operate the product. Refer to the Cable/Set-
Top-Box user manual for the SAMSUNG TV code.

English - 140

English - 141

Other Information

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