Spektrum SPMMS3132 - Manual (Page 14)

Spektrum Air Module 52 Spektrum Air Module 53
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Law
these terms are governed by Illinois law (without regard to conflict of law principals). this warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Horizon reserves the right to change or modify this warranty at any time without notice.
Warranty Services
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support or service. Once assembly, setup or use of the Product has been started,
you must contact Horizon directly. This will enable Horizon to better answer your questions and service you in the event that you may need any assistance.
For questions or assistance, please direct your email to [email protected], or call 877.504.0233 toll free to speak to a Product Support
representative. You may also find information on our website at www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please use the Horizon Online Service Request submission process found on our website or call Horizon
to obtain a Return Merchandise Authorization (RMA) number. Pack the Product securely using a shipping carton. Please note that original boxes may be
included, but are not designed to withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and insurance for
lost or damaged parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com under the Support tab. If you do not have internet access, please contact Horizon Product Support to obtain a RMA number
along with instructions for submitting your product for service. When calling Horizon, you will be asked to provide your complete name, street address, email
address and phone number where you can be reached during business hours. When sending product into Horizon, please include your RMA number, a list of
the included items, and a brief summary of the problem. A copy of your original sales receipt must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the shipping carton.
notice: Do not ship LiPo batteries to Horizon.
if you have any issue with a LiPo battery, please contact the appropriate Horizon Product Support office.
Warranty Requirements
For warranty consideration, you must include your original sales receipt verifying the proof-of-purchase date. Provided warranty conditions
have been met, your Product will be serviced or replaced free of charge. Service or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Services
Should your service not be covered by warranty service will be completed and payment will be required without notification or estimate
of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting the item for service you are agreeing to payment of the
service without notification. Service estimates are available upon request. You must include this request with your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½ hour of labor. In addition you will be billed for return freight. Horizon accepts money orders and cashiers
checks, as well as Visa, MasterCard, American Express, and Discover cards. By submitting any item to Horizon for service, you are agreeing to Horizon’s terms
and Conditions found on our website http://www.horizonhobby.com/Service/Request/.
Country of Purchase Horizon Hobby Address Phone Number/Email
United States Horizon Service Center
(Electronics and engines) 4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
Online Repair Request visit:
www.horizonhobby.com/repairs
Horizon Product Support
(All other products) 4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
[email protected]
United Kingdom Horizon Hobby Limited Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany Horizon Technischer Service Hamburger Str. 10
25335 Elmshorn
Germany
+49 4121 46199 66
[email protected]
France Horizon Hobby SAS 14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
+33 (0) 1 60 47 44 70
[email protected]