Introduction, Contacting actiontec customer support, Introduction contacting actiontec customer support – Actiontec electronic Plug n' Play Voice/Fax Modem V.90 ISA User Manual

Page 3: Action, Contacting, Tec customer support

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Introduction

Thank you for purchasing the Actiontec 56K V.90 ISA Master fax/modem. The
Master supports all of the features most desired by personal computer fax modem
users. It is an ITU-T V.90 Standard Compliant modem yet maintains backward
compatibility with the existing K56flex protocol. The modem also incorporates ISA
PnP (Plug-N-Play) capability yet still has the option to manually select a COM port
and IRQ using hardware jumper settings. A controller-based modem, it can operate
in a wide variety of PC compatible computers and operating systems.

Controller based modems, as opposed to host-based modems or Windows Modems,
contain all of the hardware they need to operate without having to rely on your
computer’s internal Central Processing Unit (CPU) to perform some or all of their
functions. The modem accepts commands or data from your computer and processes
them entirely within its internal circuitry. This results in a modem that can be in-
stalled in the widest range of operating systems.

The 56K ISA Master has a user programmable feature. When new firmware (the
commands that make the modem work) becomes available, the user simply down-
loads the update utility from the website and reprograms the modem.

Contacting

Action

tec Customer Support

Actiontec Electronics prides itself on making high-quality, durable, high-performance
products. If you should need assistance, the Actiontec Technical Support Department
is available from 7:00 AM to 7:00 PM Pacific Coast Time, Monday through Friday
to provide professional support.

Actiontec Electronics, Inc.

Phone: 408-752-7714 (choose option 7)

Technical Support

Fax:

408-732-0097

760 N. Mary Avenue

BBS:

408-732-0112

Sunnyvale, CA 94086

Email:

[email protected]

New drivers are released as need arises to insure maximum compatibility and opera-
tion of your new modem. Find out about these and other new Actiontec products at
the Actiontec web site:

http://www.actiontec.com

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