Sony ICF-C21 User Manual
Limited warranty, Portable audio
Tape Cassette Player/Recorder/CD Player/Mini Disc
Sony Electronics Inc. (“Sony”) warrants this Product (including any accessories) against defects in material or
workmanship as follows:
1. LABOR: For a period of 90 days from the date of purchase, if this Product is determined to be defective,
Sony will repair or replace the Product, at its option, at no charge, or pay the labor charges to any Sony autho-
rized service facility. After the Warranty Period, you must pay for all labor charges.
2. PARTS: In addition, Sony will supply, at no charge, new or rebuilt replacements in exchange for defective
parts for a period of one (1) year. After 90 days from the date of purchase, labor for removal and installation is
available from Sony authorized service facilities or a Sony Service Center at your expense.
To obtain warranty service, you must take the Product, or deliver the Product freight prepaid, in either its original
packaging or packaging affording an equal degree of protection, to any authorized Sony service facility.
This warranty does not cover customer instruction, installation, set up adjustments or signal reception prob-
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negli-
gence, commercial use, or modification of, or to any part of the Product, including the antenna. This warranty
does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or
attempted repair by anyone other than a facility authorized by Sony to service the Product. This warranty does
not cover Products sold AS IS or WITH ALL FAULTS, or consumables (such as fuses or batteries). This warranty
is valid only in the United States.
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the
Warranty period must be presented to obtain warranty service.
This warranty is invalid if the factory applied serial number has been altered or removed from the Product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIB-
ITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICU-
LAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations
on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In addition,
if you enter into a service contract with the Sony Partnership within 90 days of the date of sale, the limitation on
how long an implied warranty lasts does not apply to you. This warranty gives you specific legal rights, and you
may have other rights which vary from state to state.
For your convenience, Sony Electronics Inc. has established telephone numbers for frequently asked questions:
To locate the servicer or dealer nearest you, or for service assistance or resolution of a service problem, or for
product information or operation, call:
Sony Customer Information Services Center
or visit the Sony Web Site:
For an accessory or part not available from your authorized dealer, call:
Printed in Japan