Sony ICD-UX512BLK - Manual (Page 112)

112 GB
Sound Organizer
Refer to the help files of the Sound Organizer software, too.
Symptom Cause/Remedy
The Sound Organizer
software cannot be installed. • The free disk or memory space on the computer is too small.
Check the hard disk and memory space.
• You are trying to install the software into the operating system
that the Sound Organizer software does not support. Install the
software into the supported operating system (page 91).
• In Windows XP, you have logged on using a user name belonging
to a user account with limitations. Or in Windows Vista or
Windows 7, you have logged on using a guest account. Make sure
to log on using a user name with computer administrator
privileges.
The IC recorder cannot be
properly connected. • Check that the installation of the software has been successful.
Also check the connection as follows:
– When using an external USB hub, connect the IC recorder
directly to the computer or use the supplied USB connection
support cable.
– Disconnect and then connect the IC recorder.
– Connect the IC recorder to another USB port.
• Your computer may be in the system standby/hibernate mode. Do
not let your computer enter into the system standby/hibernate
mode while being connected to the IC recorder.
• Save a backup copy of all of the data stored on the built-in
memory or the memory card, and then format the built-in memory
or the memory card using the formatting function in the menu
(page 79).