What do i do if my computer stops responding – Sony PCG-GRT250K User Manual

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What do I do if my computer stops responding?

It is best to turn off your computer using the Shut Down Computer option on the Microsoft

®

Windows

®

Start menu, located

on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data.

Click Start on the Windows

®

taskbar, select Shut Down, select Shut Down again, and then click OK.

If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security
dialog box appears, click Shut Down from the Shut Down menu.

If your computer still does not turn off, press and hold the power button or slide and hold the power switch until the
computer turns off.

If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You
can turn off the computer from the Windows Security dialog box.

Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch

may cause loss of data.

Remove the AC adapter and battery.

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