Sony HT-SS380 - Manual (Page 16)

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Video/photo image from the
iPod/iPhone does not appear
on the iPod/iPhone display.
• Adjust the video/photo image
output settings to the
appropriate settings.
On-screen display does not
appear on the TV screen.
• Check that the operating mode
is set to On-Screen Display
mode (page 11).
• Check the connections (page 6).
• When browsing the on-screen
display through the VIDEO
OUT jack, switch the TV input
to the video input connected to
this unit.
There is no sound.
• Update your iPod/iPhone with
the latest software before using
it.
• Check the connections (page 6).
• Make sure the unit is connected
firmly.
• Make sure the iPod/iPhone* is
connected firmly.
• Make sure the iPod/iPhone* is
playing music.
• Increase the volume.
• Depending on the contents of
the iPod/iPhone, it may take
time to start playback.
There is severe hum or noise.
• Move the unit away from the
source of noise.
The sound is distorted.
• Reduce the volume of the
connected AV system.
• Set the “EQ” setting of the iPod/
iPhone to “Off” or “Flat”.
The iPod/iPhone cannot be
charged.
• Make sure the iPod/iPhone* is
connected firmly.
The iPod/iPhone cannot be
operated.
• Check that you have removed
the protect case of the iPod/
iPhone.
• Depending on the contents of
the iPod/iPhone, it may take
time to start playback.
• Disconnect the iPod/iPhone*
and connect the iPod/iPhone
again.
The ring volume of the iPhone
does not change.
• Adjust the ring volume using the
controls on the iPhone.
* See “Compatible iPod/iPhone
models” (page 3) for the
supported device types.