Sony HT-SS380 - Manual (Page 15)

15 US
Should you encounter a problem
with your unit, find your problem
in the troubleshooting checklist
below and take the indicated
corrective action. If the problem
persists, contact your Sony dealer.
Note that if service personnel
changes some parts during repair,
these parts may be retained.
When bringing the system in for
repairs, be sure to bring in the
entire system.
This product is a system product,
and the entire system is needed to
determine the location requiring
repair.
The LED indicator flashes.
• Remove the iPod/iPhone, and
turn the AV system off, then
turn on again.
If the LED indicator still flashes,
consult your nearest Sony dealer.
The remote control does not
function.
• Some iPod/iPhone operations
may not be performed using
buttons on the connected AV
system’s remote control. If this
is the case, use the control
buttons on the iPod/iPhone.
• Update your iPod/iPhone with
the latest software before using
it.
• Remove any obstacles.
• Point the remote control at the
AV system’s sensor.
• The distance between the
remote control and the AV
system is too far.
• Replace the battery.
• Make sure the iPod/iPhone* is
connected firmly.
• Select the DMPORT function
on the AV system.
• Turn on and off the AV system.
Video/photo image from the
iPod/iPhone does not appear
on the TV screen.
• Set the operating mode to iPod/
iPhone Display mode to display
photo images (page 9).
• Check the connections (page 6).
• When browsing the on-screen
display through the VIDEO
OUT jack, switch the TV input
to the video input connected to
this unit.
• Check that the TV output setting
on the iPod/iPhone is on (Refer
to the operating instructions of
your iPod/iPhone).
• Check that the iPod/iPhone* is
compatible with video output
(Refer to the operating
instructions of your iPod/
iPhone).
Additional Information
Troubleshooting
continued