Immediate help and support – Sony PCV-RZ20CP User Manual
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Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the
online Computer User Guide and the individual software Help files.
Your computer is supplied with these support options:
VAIO
®
Computer Quick Start — The Quick Start contains information on how to set up your computer quickly and
easily. You can find instructions on how to plan an ergonomic work space, connect power cords, cables and
peripheral devices, register your computer with Sony, and establish a dial-up connection to the Internet. The Quick
Start can also provide troubleshooting support, if problems occur.
VAIO
®
Computer User Guide — The online User Guide provides information about configuring, maintaining, and
upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view
specific information using context-sensitive search features. To access the online manual:
1.
Click Start in the Windows
®
taskbar, then click Help and Support.
2.
From the VAIO Help and Support Center menu, click VAIO User Guide.
3.
Specifications — The online specifications sheet describes the hardware and software configuration of
your VAIO computer. To view this online information:
1.
Click Start in the Windows taskbar and click Help and Support.
2.
From the VAIO Help and Support Center menu, click VAIO User Guide.
3.
Click the Welcome link. The Welcome page displays in the right-side frame.
4.
Locate the link in the text, "View the VAIO
®
Computer Specifications..."
4.
Preinstalled software Help files — Each preinstalled software application provides online Help within the
software, that describes the software's features. In these Help files, you can find tutorials that teach you
to use the software and locate troubleshooting support, should problems occur. To access software Help
files:
1.
Click Start in the Windows taskbar and point to All Programs. A submenu appears, listing all
preinstalled software applications.
2.
Click the desired software application.
The software's main window appears.
3.
From the menu bar, click Help. The Help file appears.
Y ou c an loc ate the online H elp for Sony s oftware applic ations by pointing to the individual applic ation's ic on and s elec ting H elp from the
s ubmenu.
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