Resources – Sony PCV-RX560 User Manual
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Resources
Sony provides several support options for your Sony computer. When you have questions about your computer and the
preinstalled software, check these sources for answers, in the following sequence:
VAIO QuickStart
The QuickStart contains information on how to set up your computer quickly and easily.
VAIO Computer
User Guide
The User Guide contains information on how to get the most from your computer, find help, and solve
common problems. It also includes product specifications. (Note: The User Guide is not available in hard copy for all
models.)
Online (Electronic) Documentation The User Guide is available electronically on your hard drive. Two additional guides,
Upgrading and Maintaining your VAIO Computer and the Troubleshooting Help are also available online.
To access online documentation:
1. Click the Start button and point to VAIO Help and Support Center.
2. Click on the VAIO User Guide.
Software application manuals and online help files
Most manuals for preinstalled software are located on your
hard disk drive as online help files. You can access online help files from the Help menu within the specific application. A
printed manual may be available for some applications.
Knowledge Database This database provides instant access to information on commonly encountered problems. Enter a
description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access
the Sony Knowledge Database at
Sony Fax-on-Demand
This service provides you with answers to commonly asked questions. You can use this
automated service to request a list of available topics. Select the topics that you want to view. To contact the Sony
fax-on-demand service, call 1-888-4-SONY-PC (1-888-476-6972). (Requires a fax machine or fax software.)
Software Updates
You can download the latest software updates and software patches for your Sony computer by
selecting Software Updates on the Sony PC Support Web site at:
VAIO Computer System Reference Manual This advanced reference manual supplies detailed technical information about
your computer's hardware. This document is available on the Sony PC Support Web site at:
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