Sony DSC-P93 - Manual (Page 104)

104
Computers
Symptom Cause Solution
You do not know whether
or not your OS can be
used with the camera. — p Check “Recommended computer environment” (pages 84, 96).
You cannot install the
USB driver. — p In Windows 2000, log on as Administrator (authorized
Administrators) (page 84).
Your computer does not
recognize your camera. • The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.
• [USB Connect] is not set to [Normal] in the SET
UP settings.
• The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse.
• The camera is not directly connected to your
computer.
• The USB driver is not installed.
• Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.
p Turn on the camera (page 17).
p Use the AC Adaptor (not supplied) (page 16).
p Use the supplied USB cable (page 86).
p Disconnect the USB cable, and securely connect it again. Make
sure that “USB Mode” is displayed on the LCD screen
(page 86).
p Set it to [Normal] (page 117).
p Disconnect the USB cables except for those connected to the
keyboard and the mouse (page 84).
p Directly connect the camera and your computer without using a
USB hub (page 84).
p Install the USB driver (page 85).
p Delete the erroneously recognized device from your computer,
then install the USB driver (pages 85, 88).
You cannot copy images. • The camera is not correctly connected to your
computer.
• The copy procedure differs depending on your
OS.
• You shot with a “Memory Stick” that was
formatted using a computer.
p Connect the camera and your computer correctly (page 86).
p Follow the copy procedure for your OS (pages 87, 88, 96).
p Use a “Memory Stick” that was formatted using the camera.
After making a USB
connection, “Picture
Package” does not
automatically start. —
— p Run “Picture Package Menu” and check [Settings].
p Make a USB connection when the computer is turned on.