Sony PCV-L600 - Manual (Page 361)

phone 800-400-1447
e-mail [email protected]
hours 7 days a week, 24 hours a day
CompuServe® Interactive (CompuServe Interactive, Inc.)
Web site http://www.compuserve.com/
phone 800-848-8990
hours M-F, 8 AM - 1 AM ET, S-S 10 AM - 10 PM ET
Dr. Solomon's® Anti-Virus (Dr. Solomon's Software Inc.)
Web site http://www.drsolomon.com/
phone 888-377-6566
e-mail [email protected]
hours 7 days a week, 24 hours a day
EarthLink Sprint TotalAccess (EarthLink Network, Inc.)
Web site http://help.earthlink.net/techsupport/
phone 800-395-8410
e-mail [email protected]
hours 7 days a week, 24 hours a day
Easy Internet Access (Encompass, Inc.)
Web site http://www.encmpss.com/
phone 800-927-3000
hours 7 days a week, 24 hours a day
Windows 98 Operating System, Works, Money, Internet Explorer (Microsoft Corporation)
Web site http://www.microsoft.com/support/
hours 7 days a week, 24 hours a day
Netscape Communicator® (Netscape Communications Corporation)
Web site http://www.netscape.com/
hours 7 days a week, 24 hours a day
Prodigy Internet (Prodigy Communications Corporation)
Web site http://www.prodigy.com/
phone 800-PRODIGY
hours 7 AM - 3 AM ET
Quicken® Basic (Intuit Inc.)
Web site http://www.intuit.com/support
phone 900-555-4688
hours 7 days a week, 24 hours a day
SurfMonkey (MediaLive, Inc.)
Web site http://www.surfmonkey.com/support/Sub_support.html
phone 408-556-2060
e-mail [email protected]
hours 9AM-10PM PT everyday
WinFax® Basic Edition (Symantec Corporation)
Web site http://www.symantec.com/techsupp/
phone 800-798-0850
fax 800-554-4403 in North America
541-984-2490 outside North America
Troubleshooting
This section describes how to solve common problems you may encounter when using your computer.
Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.
My computer does not start
 Check that the computer is plugged into a power source and that it is turned on. Check that the
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