AT&T 272 - Manual (Page 15)

13
If this telephone does not work properly, try the following suggestions before
seeking repair assistance. If the telephone still does not work,
call 1 800 222–3111.
No Dial Tone
• Make sure all plugs are connected properly. Check the line cord
connections at the modular jack and at the telephone. Also check the
coiled handset cord connection at both ends.
• Make sure you’ve selected Line 1 or Line 2.
• Make sure that Hold is not activated.
• Unplug the telephone and connect it to another modular jack. If it still
does not work, and other telephones in your home are working, the
problem is with this telephone.
Call Cannot Be Dialed or Is Dialed Slowly
• This product comes set for touch tone ( TT) dialing. Make sure you
choose the correct dialing mode ( TT/DP); touch tone dialing will not
work if you have dial pulse service.
• If you just used Temporary Tone, leave the handset on the base for a few
seconds before making another call.
Difficulty Storing Numbers in Memory
• Review “Storing Memory Numbers” in the TELEPHONE MEMORY section
of this manual to make sure you are pressing the correct sequence of
buttons.
• If you are interrupted by a recorded announcement telling you to hang
up (or a loud buzzing noise), hang up and try to enter the number more
quickly.
• Try calling the number you want to enter into memory. When the call is
ended:
1
Press p.
2 Press a memory location button , or
— OR —
Press
m and the memory location (1–9) where you want to store
the number.
• If someone lifts an extension phone while you’re storing numbers in
memory, the process might be interrupted. Make sure all extensions are
on hook while storing numbers in memory.
• If the number is more than 21 digits long, make sure you follow the
directions for “Dialing Long Numbers” in the TELEPHONE MEMORY
section of this manual.
• Do not put the phone on hold while storing numbers in memory.
IN CASE OF DIFFICULTY