Sony COM-2 User Manual

Page 171

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COM-2.US.3-213-855-11(1)

11

11

Symptom

Cause or corrective action

The Signing In screen does

not disappear.

It may take the unit some time to sign in to Google Talk

under some network conditions.

The unit does not sign in to

Google Talk automatically.

The Sign In screen appears,

even though you have

selected “Remember

Password”

and “Auto Sign In” check

boxes.

In some cases, the Sign In screen may appear if required,

even if you have turned on the auto sign in feature.

Signing in failed.

Proxy setting is wrong. Ask the network administrator

or your Internet provider for the setting information.

The unit is not connected to a wireless network.

Confirm the network connection settings, including

Auto Login.

Accessing to Gmail inbox

fails.

The clock setting is wrong. Adjust the clock ( page

152).

Cannot start Google Talk

after adding Contacts.

The amount of memory required for the Google Talk

application has become too large. End other running

applications, or adjust the number of your Contacts.

Web

Symptom

Cause or corrective action

A particular Web page is

not displayed correctly.

Because the range of standards and technologies used to

design Web pages is so vast, it is not possible to

guarantee that all pages will be displayed correctly.

The clock setting is wrong. Adjust the clock ( page

152).

In some cases, adjusting the User Agent settings may

enable a Web page to be displayed properly. Select “User

Agent” in the “Settings” from the OPTION menu of the

Web browser to adjust.

JavaScript is disabled. The page may be displayed if you

activate JavaScript.

Flash Component is disabled. Put a checkmark on the

“Enable Adobe Flash” after selecting the “Detail

Settings” in the “Settings” from the OPTION menu of

the Web browser.

Cannot move link highlight

using the Operation key.

The Operation key may not work, depending on the

Web page or the scroll mode is set to “By Increment.”

Use the touch panel.

An update prompt screen

for the Web browser is

displayed.

An update prompt screen may appear depending on the

Web page. Try to change the setting of “User Agent”

under the “Settings” from the OPTION menu.

A particular Saved Web

page is not displayed

correctly.

It is not possible to guarantee that all pages will be

displayed as it was displayed on line.

Continued

Troubleshooting

Table of

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Web

RSS/

Podcast

Music

Photo

Video

Camera

Tools

Index

AIM

Skype

Google

Talk

Yahoo!

Messenger

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