Sony COM-2 User Manual

Page 177

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177

177

COM-2.US.3-213-855-12(1)

Symptom

Cause or corrective action

The touch panel does not

function properly.

The panel protection sheet or the privacy filter is not

placed properly. Place it precisely again, if it is between

the LCD screen and the frame, or over the frame. Please

make sure no dust gets on the adhesive, and no air

bubbles are formed. If you use other than the Sony

Screen Protector (sold separately), it may interfere with

the touch panel operation.

Calibration of the touch panel was not processed

properly. Press the RESET button using the stylus to

reboot the unit ( page 15), and calibrate the panel

again using the Operation key ( page 153).

Check the POWER/HOLD switch is not set to “HOLD”

( page 15).

When the buttons are

pressed, there are

no key sounds.

Check that “Key Sound” is on ( page 153).

Music or video file is playing back. In some cases, the

unit stops to beep during music or video playback even

if “Key Sound” is on.

The date and time are

reset.

If the battery runs out, or if the battery pack is replaced,

the unit’s date and time settings may be reset. Follow the

on-screen instructions to set the date and time.

The RESET button was pressed. Follow the on-screen

instructions to set the date and time.

File transferring or

downloading failed.

There is no free space in the internal memory. Make

more free space by taking 1 or more of the following

actions:

Delete 1 or more files using the File Manager.

Connect the unit to a computer using the supplied

USB cable, and delete files using the computer.

You forgot or lost the

password for the unit.

“Master Reset” should be performed. Press “Fn,” “Sym”

and “BS” keys on the keyboard simultaneously for 5

seconds. Note that this operation restores all of the

settings to factory default conditions, and all the files

and folders in the internal memory, including mylo

Widgets and the input assist dictionary, will be erased.

If you have any questions about this product:

Visit:

http://www.sony.com/mylo
Contact:

Sony Customer Information Services Center at 1-866-420-7669
Write:

Sony Customer Information Services Center

12451 Gateway Blvd., Ft. Myers, FL 33913
For an accessory or part not available from your authorized dealer,

call:

1-800-488-SONY (7669)

Troubleshooting

Table of

Contents

mylo

Widget

Web

RSS/

Podcast

Music

Photo

Video

Camera

Tools

Index

AIM

Skype

Google

Talk

Yahoo!

Messenger

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