Sony DVP-NS999ES - Manual (Page 85)

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Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
, Check that the AC power cord is connected
securely.
Picture
There is no picture/picture noise appears.
, Re-connect the connecting cord securely.
, The connecting cords are damaged.
, Check the connection to your TV (page 21)
and switch the input selector on your TV so
that the signal from the player appears on
the TV screen.
, The disc is dirty or flawed.
, If the picture output from your player goes
through your VCR to get to your TV or if
you are connected to a combination TV/
VIDEO player, the copy-protection signal
applied to some DVD programs could affect
picture quality. If you still experience
problems even when you connect your
player directly to your TV, please try
connecting your player to your TV’s S
VIDEO input (page 21).
, You have set “COMPONENT OUT” in
“SCREEN SETUP” to “PROGRESSIVE”
even though your TV cannot accept the
signal in progressive format. In this case, set
the COMPONENT VIDEO OUT/SCAN
SELECT switch on the rear panel of the
player to INTERLACE. Then set
“COMPONENT OUT” to “INTERLACE”
after you can see the TV screen correctly,
and reset the COMPONENT VIDEO OUT/
SCAN SELECT switch to SELECTABLE.
, Even if your TV is compatible with
progressive format 480p signals, the image
may be affected when you set
“COMPONENT OUT” to
“PROGRESSIVE.” In this case, set
“COMPONENT OUT” to “INTERLACE.”
, You have selected VIDEO OFF (page 35).
The picture does not fill the screen, even
though the aspect ratio is set in “TV TYPE”
under “SCREEN SETUP.”
, The aspect ratio of the disc is fixed on your
DVD.
Sound
There is no sound.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input
jack on the amplifier (receiver) (page 27,
28, 29).
, The amplifier (receiver) input is not
correctly set.
, The player is in pause mode or in Slow-
motion Play mode.
, The player is in fast forward or fast reverse
mode.
, If the audio signal does not come through
the DIGITAL OUT (OPTICAL or
COAXIAL) jack, check the audio settings
(page 81).
, Super Audio CD audio signals are not
output from the digital jack.
Sound distortion occurs.
, Set “AUDIO ATT” in “AUDIO SETUP” to
“ON” (page 80).
The sound volume is low.
, The sound volume is low on some DVDs.
The sound volume may improve if you set
“AUDIO DRC” to “TV MODE” (page 80).
, Set “AUDIO ATT” in “AUDIO SETUP” to
“OFF” (page 80).
The surround effect is difficult to hear
when you are playing a Dolby Digital, or
DTS sound track.
, Check the speaker connections and setting
(page 29, 31, 81).
, The 5.1 channel sound is not recorded on
the disc being played.
, continued