Home network – Sony STR-DN1030 User Manual
Page 121
121
US
D:\NORM'S JOB\SONY HA\SO130039\STR-DN1030_PMRF 
06\4420297142_US\US07ADD_STR-DN1030-CEL.fm
masterpage: Right
STR-DN1030
4-420-297-14(2)
Ad
ditional Inf
o
rmation
• Make sure that the wireless LAN router/
access point is turned on.
Cannot control the receiver using the 
Media Remote device.
• The receiver may take a long time to
connect to the network after you turn on 
the receiver. Wait for a few moments, and 
then try using the Media Remote again.
• Make sure “Network Standby” is set to
“On” in the Network Settings menu so that 
you can use the Media Remote 
immediately after you have turned on the 
receiver.
Cannot select the Network Settings 
menu.
• Wait for a few moments after you turned
on the receiver, and then select the 
Network Settings menu again.
The receiver cannot connect to the 
network.
• Make sure the wireless LAN router/access
point is turned on.
• Make sure the server is turned on.
• The network settings on the receiver may 
be incorrect. Check the network status. 
See “To check the network information” 
(page 99), then select “Connection” in 
step 2.
If “Connection Fail” appears, set up the 
network connection again (page 66).
• The server may be unstable. Restart it.
• Confirm that the receiver and the server 
are connected to the wireless LAN router/
access point correctly.
• Confirm that the server has been set
correctly (page 66). Confirm that the 
receiver has been registered to the server 
and allows the music streaming from the 
server.
• When the system is connected to the
wireless network, move the receiver and 
the wireless LAN router/access point 
closer to each other.
• If the ICF (Internet Connection Firewall)
function is active on the computer, this 
may prevent the receiver from connecting 
to the computer (only when your computer 
is used as a server). You may need to 
change the firewall settings to allow the 
receiver to connect. (For details on 
changing the firewall settings, refer to the 
operating instructions supplied with your 
computer.)
• If you have initialized the receiver or
performed a system recovery on your 
server, perform the network settings again 
(page 66).
The server (such as a computer) does 
not appear in the server list. (“No 
Server” appears on the TV screen.)
• You may have turned on this receiver
before you turned on the server. Refresh 
the server list (page 69).
• Make sure that the wireless LAN router/
access point is turned on.
• Make sure that the server is turned on.
• Confirm that the server has been set 
correctly (page 66). Confirm that the 
receiver has been registered to the server 
and allows the music streaming from the 
server.
• Confirm that the receiver and the server
are connected to the wireless LAN router/
access point correctly. Check the network 
setting information (page 99).
• Refer to the operating instructions of your
wireless LAN router/access point, and 
check the multicast setting. If the multicast 
setting is enabled on the wireless LAN 
router/access point, disable it.
Home Network
continued