ADTRAN L128 User Manual

Page 125

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Chapter 4: Troubleshooting

108

Express L128/L128T User Manual

61202.070L1-1

probably something wrong with the translation of the line. The phone ser-
vice provider should be able to help.

3.

If the PWR LED still flashes, there is a physical problem with the phone
line (more than likely, a problem with the Layer 1 setup). The problem is
in one or more of the places listed below:

•

The Express L128/L128T software setup

•

The Express L128/L128T hardware

•

The wiring on your premises

•

The telephone service provider’s wiring

•

The telephone service provider’s hardware

•

The telephone service provider’s software setup

To isolate the problem, perform the following procedure:

A. Ensure the line is plugged into the Express L128/L128T

connector marked ISDN on the back of the Express L128/

L128T.

B. Make sure the Express L128/L128T is configured for Dial

line service.

C. If possible, try another piece of functioning ISDN equip-

ment with a U-interface on the line.

D. Talk to your service provider and ensure you have an

ISDN Basic Rate U-Interface with 2B1Q line coding.

(Wrong options are an S or T interface or AMI line cod-

ing).

E. Ensure that your phone line is connected to the actual

telephone line (U-interface) provided by your telephone

company. Make sure your line is not connected through

another piece of equipment such as an NT1 in a wiring

closet.

F. Make sure nothing else is bridged across the line pair.

G. With a minimum of extra wiring, try connecting to the

line pair at the point where the service provider’s wiring

ends.

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