Troubleshooting – Panasonic WHMDC05F3E5 User Manual

Page 13

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13

The following symptoms do not indicate malfunction.

Symptom

Cause

Water flowing sound during operation. • Refrigerant flow inside the unit.
Operation is delayed a few minutes

after restarting.

• The delay is a protection for the compressor.

Mono bloc unit emits water/steam.

• Condensation or evaporation occurring in the pipes.

Steam comes out of the mono bloc

unit in the heating mode.

• It is caused by defrost operation in the heat exchanger.

Mono bloc unit does not operate.

• It is caused by the protection control of the system when outdoor temperature is

out of the operating range.

System operation switches off.

• It is caused by the protection control of the system. When the water inlet

temperature is lower than 10 °C, the compressor stops and the backup heater

power turns on.

System is hard to heat up.

• When the panel and the floor are heated simultaneously, warm water temperature

may decrease, which may reduce the heating ability of the system.

• When the outdoor air temperature is low, the system may need longer time to heat

up.

• Discharge outlet or intake inlet in the mono bloc unit is blocked by some obstacle,

such as a pile of snow.

• When the preset water outlet temperature is low, the system may need longer time

to heat up.

System does not heat up instantly.

• System will take some time to heat up the water if it starts to operate at cold water

temperature.

Backup heater is automatically turned

ON when it is disabled.

• It is caused by the protection control of the unit heat exchanger.

Operation starts automatically when the

timer is not set.

• Sterilisation timer has been set.

Display power consumption remains

as previous value.

• Memory is saved on hourly basis. If a power failure occurs, the data kept from last

hour will be displayed.

• Total power consumption has reached 999 days. Press

to reset the counter.

HEAT indicator blinks on the display.

• System is performing deice operation.

Loud refrigerant noise continue for a

few minutes.

• It is caused by protection control during deice operation at outdoor ambient

temperature lower than -10°C.

*

1

COOL mode is unavailable.

• System has locked to operate in HEAT mode only.

Check the following before calling for servicing.

Symptom

Check

Operation in HEAT/ *

1

COOL mode is

not working efficiently.

• Set the temperature correctly.
• Close the panel heater/cooler valve.
• Clear any obstruction in the air inlet and air outlet vents of the mono bloc unit.

Noisy during operation.

• Mono bloc unit has been installed at an incline.
• Close the cover properly.

System does not work.

• Circuit breaker has tripped/activated.

Operation LED is not lit or nothing is

displayed on the remote control.

• Check that the power supply is working correctly, or that a power failure has not

occurred.

Troubleshooting

Force Heater Mode Button

• If a malfunction occurs in the system, the backup heater may be used to heat up the water.

Press

to switch on the backup heater.

• Press

to switch off the backup heater.

• In the Force Heater mode, no other operation can be used.

*

1

The system is locked to operate without COOL mode. It can be unlocked only by authorized installers or our authorized service partners.

*

2

Only displayed when COOL mode is unlocked (Means when COOL mode is available).

English

How to use / Maintenance /

Troubleshooting

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