53 useful information – Panasonic KXTGE240 User Manual

Page 53

Advertising
background image

Caller ID/Talking Caller ID

Problem

Cause/solution

Caller information is not
displayed.

R You must subscribe to Caller ID service. Contact your

service provider/telephone company for details.

R If your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.

R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.

R The name display service may not be available in some

areas. Contact your service provider/telephone company
for details.

R Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

Caller information is displayed
or announced late.

R Depending on your service provider/telephone company,

the unit may display or announce the caller’s information
at the 2nd ring or later.

R Move closer to the base unit.

Caller information is not
announced.

R The handset or base unit’s ringer volume is turned off.

Adjust it (page 18, 29).

R The Talking Caller ID feature is turned off. Turn it on

(page 29).

R The number of rings for the answering system is set to “2

rings” or “Toll saver”. Select a different setting
(page 44).

R If the base unit and another handset are having an

intercom call, your handset does not announce caller
information.

The caller list/incoming phone
numbers are not edited
automatically.

R The Caller ID number auto edit feature is turned off. Turn

it on and try again (page 31).

R You need to call back the edited number to activate Caller

ID number auto edit.

I cannot dial the phone number
edited in the caller list.

R The phone number you dialed might have been edited

incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 38).

Time on the unit has shifted.

R Incorrect time information from incoming Caller ID

changes the time. Set the time adjustment to “Manual”
(off) (page 29).

For assistance, please visit http://www.panasonic.com/help

53

Useful Information

TGE21x23x24x(en)_1122_ver031.pdf53 53

2013/11/22 14:22:30

Advertising