Vaddio Outdoor Pendant Mount Dome for Vaddio HD-20/HD-19/HD-18 User Manual
Page 7
DomeVIEW HD Weather-Resistant 12” Outdoor Pendant Mount Dome
DomeVIEW HD Weather-Resistant 12” Outdoor Pendant Mount Dome Manual 342-0188 Rev. B
Page 7 of 8
Step 8:
Once the camera is installed in the dome, pull the cable slack back through the pendant extension pipe or curved
wall mount. The pan range is ±170°, allowing for flexible camera positioning and presets.
IMPORTATNT NOTE:
If positioning is critical, purchase a 1.5” NPT jamb nut (not provided) and thread it on to
the wall or pipe mount before connecting the camera and mounting the dome. Once the dome is mounted, the
camera cabled and a generous amount of pipe sealer applied to the threads, loosen the dome on the 1.5” NPT
pipe mount (no more than 1/4 turn) and position the dome for preferred viewing angle of the camera. Apply
another generous bead of sealer around the top of the dome’s 1.5” NPT” pipe adapter and pipe threads. Thread
down the jamb nut and firmly tighten it against the dome’s pipe flange adapter and apply another generous bead
of sealer around the top of the jamb nut to seal out moisture.
Step 9:
Attach the 12” dome to the enclosure with the three (3) attached stainless steel screws and tighten down to
compress the weather sealing gasket and create a water-resistant seal.
Step 10:
Connect the camera at the head end according to the camera system manual.
Step 11:
Connect the 18/2 cable (not supplied) to the 24 VDC, 2.0A power supply using the attached 2-pin screw terminal
adapter and plug the power cable into a power outlet. The fan will start to run. Use 16/2 cable if the distance is
critical.
NOTE: Check all Cat-5e cables for continuity in advance of the final connection. Plugging
the Cat-5e cables into the wrong RJ-45 jack may cause damage to the camera system and
void the warranty.
Warranty Information
(See Vaddio’s Warranty Policies posted on vaddio.com for complete details):
Hardware* Warranty:
One year limited warranty on all parts. Vaddio warrants this product against defects in materials and workmanship for
a period of one year from the day of purchase from Vaddio. If Vaddio receives notice of such defects during the warranty period, they will, at
their option, repair or replace products that prove to be defective. Please see Vaddio’s Warranty and Service Terms and Conditions at
vaddio.com for specific details and policies.
Exclusions
: The above warranty shall not apply to defects resulting from: improper or inadequate maintenance by the customer, customer
applied software or interfacing, unauthorized modifications or misuse, operation outside the normal environmental specifications for the
product, use of the incorrect power supply, improper extension of the power supply cable or improper site operation and maintenance.
Vaddio Customer Service:
Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty and is
found to be defective. If the product is out of warranty, Vaddio will test then repair the product or products. The cost of parts and labor charge
will be estimated by a technician and confirmed by the customer prior to repair. All components must be returned for testing as a complete
unit. Vaddio will not accept responsibility for shipment after it has left the premises.
Vaddio Technical Support:
Vaddio technicians will determine and discuss with the customer the criteria for repair costs and/or replacement.
Vaddio Technical Support can be contacted through one of the following resources: e-mail support at
or online at
www.vaddio.com
.
Return Material Authorization (RMA) Number:
Before returning a product for repair or replacement, request an RMA from Vaddio’s
technical support. Provide a technician with a return phone number, e-mail address, shipping address, and product serial numbers and
describe the reason for repairs or returns as well as the date of purchase and proof of purchase. Include your assigned RMA number in all
correspondence with Vaddio. Write your assigned RMA number on the outside of the box when returning the product. All products returned
for credit are subject to a restocking charge without exception.
Voided Warranty:
The warranty does not apply if the original serial number has been removed or if the product has been disassembled or
damaged through misuse, accident, modifications, or unauthorized repair. Cutting the power supply cable on the secondary side (low voltage
side) to extend the power to the device (camera or controller) voids the warranty for that device.
Shipping and Handling:
Vaddio will not pay for inbound shipping transportation or insurance charges or accept any responsibility for laws
and ordinances from inbound transit. Vaddio will pay for outbound shipping, transportation, and insurance charges for all items under warranty
but will not assume responsibility for loss and/or damage by the outbound freight carrier.
• If the return shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier
immediately.
Products Not Under Warranty:
Payment arrangements are required before outbound shipment for all out of warranty products.