Printer problems, Serial port problems, Usb problems – Lenovo S310 All-in-One User Manual

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4. Click the Tools tab.

5. Click Defragment Now, then click Continue.

6. Click Defragment Now again to start a disk-defragmentation process.

On the Windows 8 operating system, do the following:

1. Close any programs that are currently running and close any open windows.

2. Open the Windows Explorer and click Computer.

3. Right-click your C drive entry and then click Properties.

4. Click the Tools tab.

5. Click Optimize.

6. Click Optimize again to start a disk-defragmentation process.

Printer problems

Symptom: The printer does not work.

Actions: Verify that:

1. The printer is turned on and is online.

2. Paper is loaded correctly.

3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the

computer.

Note: Non-IEEE-approved printer signal cables might cause unpredictable problems.

1. Any device drivers and other software that came with the printer are correctly installed.

2. You have assigned the printer port correctly in your operating system, application program, or BIOS

settings. For more information about BIOS settings, see Chapter 5 “Using the Setup Utility program”
on page 15.

Serial port problems

Use this information to troubleshoot the serial port and devices attached to the serial port.

Symptom: Serial port cannot be accessed.

Actions:

• Make sure the serial cable is securely connected to the serial port on the computer and to the serial device.

If the serial device has its own power cord, make sure it is attached to a properly grounded electrical outlet.

• If the serial device has its own On/Off switch, make sure it is in the On position.

• If the serial device has an Online switch, make sure it is in the Online position.

• If the serial device is a printer, make sure paper is loaded correctly.

• Verify that any software supplied with the serial device is correctly installed. Refer to the documentation

for the serial-device option.

• Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated.

USB problems

Symptom: The USB connectors cannot be accessed.

Actions:

Chapter 7

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Troubleshooting and diagnostics

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