Chapter 6. preventing problems, Chapter 7. troubleshooting and diagnostics, Chapter 8. recovery information – Lenovo ThinkStation P300 User Manual

Page 4: Chapter 9. installing or replacing hardware, Chapter 10. getting information, help, and service

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RAID Level . . . . . . . . . . . . . .

44

Configuring the system BIOS to enable SATA
RAID functionality. . . . . . . . . . . .

45

Creating RAID volumes . . . . . . . . .

45

Deleting RAID volumes

. . . . . . . . .

45

Resetting disks to non-RAID . . . . . . .

46

Chapter 6. Preventing problems . . .

47

Keeping your computer current . . . . . . . .

47

Getting the latest device drivers for your
computer . . . . . . . . . . . . . . .

47

Updating your operating system . . . . . .

47

Using System Update . . . . . . . . . .

48

Cleaning and maintenance . . . . . . . . . .

48

Basics . . . . . . . . . . . . . . . .

48

Cleaning your computer . . . . . . . . .

48

Good maintenance practices . . . . . . .

49

Moving your computer

. . . . . . . . . . .

50

Chapter 7. Troubleshooting and
diagnostics . . . . . . . . . . . . . .

51

Basic troubleshooting . . . . . . . . . . . .

51

Troubleshooting procedure . . . . . . . . . .

52

Troubleshooting . . . . . . . . . . . . . .

52

Audio problems . . . . . . . . . . . .

53

CD problems . . . . . . . . . . . . .

53

DVD problems . . . . . . . . . . . . .

54

Intermittent problems . . . . . . . . . .

55

Problems with the keyboard or mouse

. . .

55

Monitor problems. . . . . . . . . . . .

56

Networking problems . . . . . . . . . .

57

I have connected an option to my computer,
but it does not work . . . . . . . . . . .

59

Performance and lockup problems . . . . .

59

The printer does not work . . . . . . . .

60

Serial connector cannot be accessed . . . .

60

Software problems . . . . . . . . . . .

60

My USB connectors cannot be accessed . .

61

Lenovo Solution Center . . . . . . . . . . .

61

Chapter 8. Recovery information . . .

63

Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .

63

Creating and using recovery media . . . . .

63

Performing backup and recovery operations .

64

Creating and using a rescue medium . . . .

66

Reinstalling programs and device drivers . .

66

Solving recovery problems . . . . . . . .

68

Recovery information for the Windows 8.1
operating system. . . . . . . . . . . . . .

68

Refreshing your computer . . . . . . . .

68

Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .

68

Using the advanced startup options . . . .

69

Recovering your operating system if Windows
8.1 fails to start. . . . . . . . . . . . .

69

Chapter 9. Installing or replacing
hardware . . . . . . . . . . . . . . .

71

Handling static-sensitive devices . . . . . . .

71

Installing or replacing hardware . . . . . . . .

71

Installing external options

. . . . . . . .

71

Removing the computer cover. . . . . . .

71

Removing and reinstalling the front bezel . .

72

Installing or replacing a PCI card . . . . . .

73

Installing or replacing a memory module . . .

76

Installing or replacing a device in the optical
drive bay . . . . . . . . . . . . . . .

78

Replacing the front audio and USB
assembly . . . . . . . . . . . . . . .

81

Replacing the battery . . . . . . . . . .

82

Replacing the power supply assembly

. . .

83

Replacing the heat sink and fan assembly . .

84

Installing or replacing the solid-state drive . .

86

Installing or replacing the mSATA solid-state
drive . . . . . . . . . . . . . . . . .

90

Replacing the primary hard disk drive . . . .

93

Replacing the secondary hard disk drive. . .

95

Installing the tertiary hard disk drive

. . . .

96

Replacing the front fan assembly

. . . . .

100

Replacing the rear fan assembly . . . . . .

101

Replacing the Wi-Fi units . . . . . . . . .

102

Installing or removing the rear Wi-Fi
antenna

. . . . . . . . . . . . . . .

107

Installing or removing the front Wi-Fi
antenna

. . . . . . . . . . . . . . .

109

Replacing the keyboard or mouse . . . . .

110

Completing the parts replacement . . . . .

111

Chapter 10. Getting information, help,
and service . . . . . . . . . . . . .

113

Information resources . . . . . . . . . . . .

113

Lenovo ThinkVantage Tools . . . . . . . .

113

Help and Support. . . . . . . . . . . .

113

Safety and Warranty. . . . . . . . . . .

113

Lenovo Web site . . . . . . . . . . . .

113

Lenovo Support Web site. . . . . . . . .

114

Help and service . . . . . . . . . . . . . .

114

Using the documentation and diagnostic
program . . . . . . . . . . . . . . .

114

Calling for service. . . . . . . . . . . .

114

Using other services

. . . . . . . . . .

115

Purchasing additional services

. . . . . .

115

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ThinkStation P300 User Guide

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