Konica Minolta bizhub C754 User Manual

Page 49

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Troubleshooting

9

TWAIN driver

9-2

Can not scan due to device
error that has occurred.

A device error has occurred.

Check the device conditions.

Can not start scanning be-
cause you have reached the
maximum number of regis-
tered jobs.

The number of registered jobs
has reached the maximum
value.

Wait awhile, and then try con-
necting again.

Device busy. Can not begin
scan.

The device is currently being
used or is in a state in which it
cannot be used.

Wait awhile, and then try con-
necting again.
If the same message still ap-
pears after you wait awhile,
check with the administrator
of the device.

Unable to start scanning be-
cause Power save mode is set
to the device.
Cancel Power save mode us-
ing the method below and
click OK to restart scanning.
• Turn the sub power switch

ON when it is OFF.

• Press Power Save Key

when the sub power switch
is ON.

The device cannot start scan-
ning because it is in low-pow-
er mode.

Use one of the following
methods to disable low power
mode, and then click OK.
Start scanning again.
• If the secondary power is

off, turn it on.

• If the secondary power is

on, press the power save
key.

Failed to start scanning again
because Power save mode is
set to the device.

The device cannot start scan-
ning because it is in low-pow-
er mode.

Use one of the following
methods to disable low power
mode, and then scan again.
• If the secondary power is

off, turn it on.

• If the secondary power is

on, press the power save
key.

Scanning has been cancelled.

The scan has been canceled
by the device.

Check the device conditions.

Scan Error Occurred.

A scanning error has oc-
curred.

Check the device conditions.

Error occurred while commu-
nication with the device.

An error occurred during com-
munication with the device.

Check the network and device
conditions.

Can not scan because scan-
ning is restricted.

Scanner transmission has
been forbidden in the user
privileges.

Check with the administrator
of the device.

Error Message

Cause

Corrective Action

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