Konica Minolta Magicolor 2490MF - Manual (Page 173)

Solving Problems with Media Misfeeds 161
Media is mis-
feeding. Envelopes are facing
the wrong way in Tray
1. Load the envelopes in Tray 1 with the
flaps facing down.
If the flaps are on the long edge, load
the envelopes with the flap toward the
left of the machine with the flaps facing
down.
Transparencies have
collected static elec-
tricity in the tray. Remove the transparencies and load
them in Tray 1 one sheet at a time. Do
not fan transparencies before loading
them.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used. Use KONICA MINOLTA-approved
media.
See “Specifications” on page 38.
Also, refer to printer. konicaminolta.
com for a complete list of currently
approved media.
The media feed roller
is dirty. Clean the media feed roller.
For more details, refer to “Interior” on
page 129.
Symptom Cause Solution