Document Outline

• Xerox Document WorkCentre 470cx Online User Guide
  • Table of Contents
  • To go to a chapter in this book, click on one of the following links. After displaying a chapter,...
  • Safety Notes
  • 1: Getting Started
  • 2: Making a Copy
  • 3: Sending a Fax
  • 4: Receiving a Fax
  • 5: Printing
  • 6: Scanning
  • 7: Troubleshooting
  • 8: Maintenance
  • Specifications and Regulatory Information
  • Telephone Connectivity Guide
  • Glossary
  • Copyright Information
• Safety Notes
  • Your WorkCentre 470cx and supplies are designed and tested to meet strict safety requirements. In...
  • Follow all warnings and instructions marked on or supplied with the product.
  • Symbols Used: Caution = Warning
  • Unplug the WorkCentre 470cx from the wall outlet before cleaning. Always use materials specifical...
  • Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning metho...
  • Use supplies or cleaning materials only as directed. Keep all supplies and materials out of reach...
  • Do not use the WorkCentre 470cx near water, in wet locations, or outdoors.
  • Do not place the WorkCentre 470cx on an unstable cart, stand, or table. The WorkCentre 470cx may ...
  • This product is equipped with a grounding type plug. The plug will fit only into a grounded power...
  • The WorkCentre 470cx should be operated from the type of power source indicated on the label. If ...
  • Do not allow anything to rest on the power cord. Do not locate the WorkCentre 470cx where people ...
  • The power supply cord is the disconnect device for this equipment. Ensure that the WorkCentre 470...
  • Your machine is equipped with an energy saving device to conserve power when the machine is not i...
  • Slots and openings in the cabinet and in the back and sides of the WorkCentre are provided for ve...
  • Never push objects of any kind into the slots of the WorkCentre 470cx as they may touch dangerous...
  • Never spill liquid of any kind on the WorkCentre 470cx.
  • Never remove covers or guards that require a tool for removal. There are no casual operator servi...
  • Never defeat interlock switches. This Machine is designed to restrict operator access to unsafe a...
  • Use of an extension cord with this WorkCentre is not recommended or authorized.
  • Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they ma...
  • If you need additional safety information concerning the WorkCentre or Xerox supplied materials, ...
  • In the United States or Canada: 1 - 800 - 828 - 6571
• Copyright
  • Xerox Corporation
  • 1999 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms ...
  • Xerox and all Xerox products mentioned in this publication are registered trademarks of the Xerox...
  • WindowsTM is a trademark of Microsoft Corporation. Products and trademarks of other companies are...
  • Chapter 1
• Getting Started
  • Click on one of the following topics, or use the Search button on the left.
  • Set Up Your Machine
    • Unpacking
      • *1 CD ROM containing Installer, Software and Online User Guide.
      • *2 Appearance may vary according to country.
    • Control Locations and Functions
      • Take a moment to familiarize yourself with the main components and their locations.
        • Note: Your machine may look slightly different than the illustration.
      • Inside
    • Choosing a Location
      • To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near...
      • Do not place your machine:
        • In direct sunlight.
        • Near heat sources or air conditioners.
        • In dusty or dirty environments.
    • Setting Up Your Machine
      • Document Input Tray
        • Insert the two tabs on the tray into the slots as shown. Fold out the extension tray, if necessary.
      • Paper Exit Tray
        • Slide the Paper Exit Tray out from the base of the machine. If desired, fold out the extension tray.
      • Document Exit Tray
        • Insert the two tabs on the document exit tray into the slots on the front of your machine. Fold o...
      • Telephone Line
        • Note: There are many possible ways to connect telephone accessories to the WorkCentre 470cx. Refe...
        • Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard ...
      • Extension Phone
        • If you want to use a regular phone or answering machine with your WorkCentre 470cx, connect it to...
      • PC Cable
        • Your Xerox WorkCentre 470cx is equipped with a parallel interface port for use with IBM PCs and c...
          • Note: If using another parallel cable, ensure that it meets IEEE standard 1284 specifications and...
      • To connect the WorkCentre 470cx to a computer, follow the steps below:
        • Caution: Make sure the computer is turned off, and the WorkCentre 470cx is unplugged from the pow...
        • 1 Plug the parallel cable into the connector on the back of the WorkCentre 470cx. Swing the metal...
        • 2 Connect the other end of the cable to the parallel port on your computer. Refer to your compute...
        • AC Power Cord
          • Warning: There is NO On/Off switch for the WorkCentre 470cx. When the AC power cord is plugged in...
          • 1 Plug one end of the AC power cord into the back of the machine and the other end into a grounde...
          • 2 The machine turns on and performs a self diagnostic test. POWERING UP PLEASE WAIT appears on th...
            • If you are setting up the machine for the first time, or if the machine has not been operated for...
              • SET DATE AND TIME
              • PRESS START
          • 3 Press the button. A flashing cursor will appear on the first character of the date in the LCD d...
          • 4 Enter the date and time using the Number Keypad. If you need assistance entering characters usi...
          • 5 Press the button to confirm your settings.
            • The WorkCentre 470cx returns to standby mode. If there are no ink cartridges installed, ALL CART....
              • Note: If you do not set the date and time, after a short period of time the machine will automati...
              • Note: To power off the machine, unplug the power cord. Power must be applied at all times if the ...
    • Installing Ink Cartridges
      • Your machine is a dual cartridge Inkjet printer. You must use a black and a color ink cartridge. ...
      • When installing ink cartridges, you must provide specific information to the WorkCentre 470cx abo...
      • The procedures in this section cover Ink Cartridge Installation without using the WorkCentre 470c...
      • Installing Ink Cartridges
        • 1 Press the Cartridge button. The Cartridge Carrier Assembly moves to the center of the machine.
        • 2 Lift open the Control Panel cover by pulling up on the Control Panel.
          • The Cartridge Compartment Cover is now accessible.
        • 3 Open the Cartridge Compartment Cover by lifting up on the recessed handle.
        • 4 Unwrap and remove the Black Ink Cartridge from its packaging. Hold the cartridge by the top only.
          • Note: Avoid touching the electrical contacts on the cartridge.
        • 5 Carefully remove the sealing tape by pulling straight out on the tab located at the end of the ...
          • Note: Ensure that there are no pieces of tape remaining on the cartridge.
        • 6 Locate the Black Ink Cartridge holder inside the printer. The Black Ink Cartridge holder is loc...
        • 7 Slide the Black Ink Cartridge down into the holder and push it in the direction of the arrow un...
          • Note: If you want to install the optional Photo Ink Cartridge, you must first remove the Black In...
        • 8 Unwrap and remove the Color Ink Cartridge from its packaging. Hold the cartridge by the black a...
          • Note: Avoid touching the electrical contacts on the back of the cartridge.
        • 9 Carefully remove the sealing tape by pulling straight out on the tab located on the end of the ...
        • 10 Locate the Color Ink Cartridge holder inside the printer. The Color Ink Cartridge holder is lo...
        • 11 Slide the Color Ink Cartridge down into the holder and push it in the direction of the arrow u...
        • 12 Close the Cartridge Compartment Cover.
          • CARTRIDGE CHANGED? appears in the display.
        • 13 Press the or button until BOTH appears in the display.
        • 14 Press the Start/Enter button.
          • LEFT CARTRIDGE? appears in the top line of the LCD display.
        • 15 Press the or buttons until NEW COLOR CARTRIDGE appears in the lower line of the display.
        • 16 Press the button to confirm your choice.
          • RIGHT CARTRIDGE? appears in the top line of the LCD display.
        • 17 Press the or buttons until NEW BLACK CARTRIDGE appears in the lower line of the display.
        • 18 Press the button to confirm your choice.
          • The Cartridge Carrier Assembly moves back to the docking position.
        • 19 Run a Cartridge Alignment Test. This will ensure that your WorkCentre 470cx generates the best...
          • Caution: Do not power off the machine until the Cartridge Carrier Assembly has moved back into th...
    • Loading Paper
      • For best results, use high quality xerographic copy paper or inkjet paper.
      • Using the Automatic Paper Feeder
        • You can stack paper, envelopes, card stocks, labels, or transparencies in the Automatic Paper Fee...
          • Note: If you experience problems feeding paper, place the media into the Manual Paper Feeder one ...
        • 1 Pull the Extension Tray on the Automatic Paper Feeder all the way up.
        • 2 Prepare the print material for loading.
          • For paper and envelopes, flex paper or fan envelopes back and forth. Do not fold or crease the pa...
          • Straighten the edges on a level surface.
            • Note: If envelopes jam while printing, try reducing the number of envelopes in the Automatic Pape...
          • For transparencies, be sure to use transparency stock approved for use with inkjet printers. Refe...
          • Fan the stack of transparencies to prevent feeding failures.
        • 3 Load the print material in the Automatic Paper Feeder. Ensure that the right edge of the media ...
        • a) Load paper or transparencies with the print side facing you.
        • b) Load letterhead paper with the design side face-up. The top edge of the sheet with the logo sh...
        • 4 While squeezing the tab on the paper guide, move the guide to the right. Slide the paper guide ...
          • Note: When you print a file from your PC using the Automatic Paper Feeder, make sure that you sel...
      • Loading Envelopes
        • When printing envelopes, remember to use the envelope guide in the Automatic Paper Feeder.
        • To load envelopes:
        • 1 Turn the envelope guide upright.
        • 2 Load envelopes with the address side facing you. The end of the envelope with the stamp area mu...
        • 3 Squeeze the Left Paper Guide and move it to the right until it lightly touches the envelope.
          • Note: Do not feed stamped envelopes.
          • Caution: Never use envelopes with clasps, snaps, windows, coated linings, or self-adhesive seals....
      • Using the Manual Paper Feeder
        • Use the Manual Paper Feeder to feed paper one sheet at a time into your machine.
          • Note: When you print a file from your PC using the Manual Paper Feeder, ensure that you select th...
        • 1 Place the paper in the Manual Paper Feeder and adjust the paper guide to the width of the print...
          • Note: Refer to Loading Paper on page 1-18 for specific instructions on loading various types of m...
        • 2 Ensure that the media is fed into the machine as far as it will go.
        • 3 Press the Start/Enter button to start manual feeding of the media. If you have more than one pa...
  • Paper Guidelines
    • When selecting or loading paper, envelopes, or other special media, keep these guidelines in mind:
      • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor prin...
      • Use only high quality, copier grade paper. Avoid paper with embossed lettering, perforations, o...
      • Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on...
      • During storage, moisture-proof wrap (any plastic container or bag) should be used to prevent du...
      • Always use paper and other media that conform with those listed under Specifications in the App...
      • Use only well-constructed envelopes with sharp, well creased folds.
        • DO NOT use envelopes with clasps and snaps.
        • DO NOT use envelopes with windows, coated linings, self- adhesive seals, or other synthetic mat...
        • DO NOT use damaged or poorly made envelopes.
    • Paper Selection
      • One of the most important things you can do to assure the best possible printing performance of y...
      • Paper Types
        • Plain Paper
        • The machine supports paper sizes of letter, legal, and A4 in portrait orientation. You can use re...
        • Inkjet Paper
        • This paper has been developed specifically for printing with inkjet printers. It will produce hig...
        • Coated Paper
        • The coated paper has been developed for high quality printing with minimal or no smearing or runn...
        • Glossy Photo Paper
        • Glossy photo paper is a high gloss, thicker paper that produces the look and feel of a photograph...
        • Transparencies
        • Your transparencies will possess excellent contrast, sharpness, and color.
        • Iron-on Transfers
        • Use inkjet T-shirt transfers to create and personalize T-shirts, sweatshirts, aprons, tablecloths...
        • Greeting Card Stock
        • Get the most out of card making software with Greeting Cards. These cards give your unique, perso...
  • Guidelines for Special Paper and other Media
    • Be sure to read any instructions that come with your special paper. These instructions provide im...
      • It is recommended that you feed special paper types one sheet at a time.
      • For transparencies and glossy photo paper, follow these guidelines:
      • Let the printed sheets dry completely before storing them.
      • When a printed sheet has dried completely, cover the printed side with a sheet of plain (not coat...
      • Do not leave the film in the paper tray for long periods of time. Dust and dirt may accumulate on...
      • To avoid smudging caused by fingerprints, handle transparency film and coated paper carefully.
      • To avoid fading, do not expose the printed film to prolonged sunlight.
      • Store unused media flat. Do not remove papers from their protective packaging until you are ready...
      • Store unused media at temperatures between 59 and 86 degrees Fahrenheit (15 to 30 degrees Centigr...
      • If the print density of your page is very high, light paper stock may curl slightly due to the ...
      • Do not use thicker paper than meets the specifications for this machine. Printing with a paper ...
  • Installing Software
    • System Requirements
      • Proper operation of the WorkCentre 470cx requires that your personal computer meets or exceeds th...
        • IBM compatible personal computer, with a 486SX 33MHz or faster processor
        • Windows operating environment (3.1x, Windows 95, Windows 98, Windows NT 4.0)
        • At least 10MB of free hard disk space*
        • 8MB or more RAM** (Windows 3.1x), 16MB RAM (Windows 95, 98), and 24MB RAM (NT 4.0)
        • * 10MB minimum hard disk space required for driver installation only. If installing the additiona...
        • ** 8MB RAM required for driver installation only. If installing the additional software packages ...
    • Overview of WorkCentre 470cx Drivers
      • Before the WorkCentre 470cx can interface with your computer, you must install driver files. Thes...
      • All of the necessary drivers are contained on the CD included with your WorkCentre 470cx.
    • Software Included With the WorkCentre 470cx
      • For your convenience, in addition to the driver files, the scanning program Pagis Pro 2.0 (a suit...
    • Software Installation Procedure
      • In Windows 3.x, Windows 95/98, or Windows NT 4.0
        • 1 Make sure the Xerox WorkCentre 470cx is connected to your computer.
        • 2 Power off the WorkCentre 470cx by unplugging it from the wall outlet.
        • 3 Turn on your PC and start Windows.
        • 4 Power on the Workcentre 470cx by plugging it into a grounded wall outlet.
        • 5 Insert the supplied CD into your computer’s CD ROM drive.
          • The Xerox WorkCentre 470cx installation program will begin.
          • If the program does not start:
        • a) From the Start menu, select Run (Windows 95/98 and NT 4.0).
          • Or
          • From the File menu of the Windows Program Manager, select Run (Windows 3.x).
        • b) Type D:\XINSTALL.EXE (where "D" represents the letter designation of the computer’s CD ROM dri...
          • The Xerox WorkCentre 470cx installation program will begin.
            • Note: You must shut down and restart your computer to complete the installation process. If your ...
            • Note: The WorkCentre 470cx will be selected as the Default printer in Windows after installing th...
    • Uninstalling Software
      • Uninstallation of software is required only if you are upgrading the software, or if your install...
      • In Windows 3.x
        • In Windows 3.x, all WorkCentre 470cx software components are installed into a single program group.
        • 1 Start Windows.
        • 2 In the Program Manager, double click the WorkCentre 470cx Program Group.
          • The WorkCentre 470cx Program Group will open.
        • 3 Double Click on the Program Group containing the component you wish to uninstall.
          • The Program Group will open.
        • 4 Double Click on the Uninstall icon.
          • The selected component is uninstalled.
      • In Windows 95/98, or Windows NT
        • 1 Start Windows.
        • 2 From the Start menu, select Programs.
        • 3 Locate the Start Menu Program Item for the component you wish to uninstall.
        • 4 Click on the Submenu uninstall icon for the component you wish to remove.
          • A window will open prompting you to confirm that you wish to remove the selected application.
        • 5 Click on Yes.
        • 6 Uninstall Shield launches and the component is uninstalled.
          • Note: Each software component must be uninstalled one at a time.
  • Using the Control Panel
  • System Setup
    • Ringer Volume
      • You can adjust the volume of the ringer to the desired loudness.
      • 1 Press the Menu button, then press the System Setup button on the one-touch keypad. The display ...
      • 2 Press the Start/Enter button, then press the Up or Down button to choose the desired loudness o...
        • The selected ringer sounds and the display indicates the loudness level.
          • Note: The machine will work normally even if the ringer is set to off.
            • RINGER VOLUME
            • LEVEL [MED]
      • 3 Press the Start/Enter button when the desired volume level is selected. The display indicates t...
      • 4 To return to Standby mode, press the Stop button.
    • Default Settings
      • The default print resolution and contrast can be set to their most frequently used modes. Wheneve...
      • 1 Press the Menu button, then press the System Setup button on the one-touch keypad. The display ...
      • 2 Press the Up or Down button until DEFAULT SETTING ? appears.
      • 3 Press the Start/Enter button. The display prompts you to choose Resolution or Contrast.
        • 1.RESOLUTION
        • 2.CONTRAST
      • 4 Press 1. or press the Start/Enter button to enter the Default Resolution set up menu. You may a...
        • DEF. RESOLUTION
        • [ FINE ]
        • The current Default Resolution is displayed.
      • 5 Press the Left or Right button repeatedly until you locate the desired mode:
        • STANDARD - use with most documents.
        • FINE - use for documents with fine detail, such as small print.
        • SUPER FINE–use for documents that have extremely fine detail.
      • 6 Press the Start/Enter button to select the desired Default Resolution. The display again prompt...
        • 1.RESOLUTION
        • 2.CONTRAST
      • 7 Press the Up and Down buttons or 2 on the Number keypad to enter the Default Contrast set up menu.
        • DEF. CONTRAST
        • [ NORMAL ]
        • The current Default Resolution is displayed.
      • 8 Press the Left or Right button repeatedly until you find the desired mode:
        • NORMAL–use with documents of average or normal contrast.
        • DARKEN–use with documents with low contrast or light images.
        • LIGHTEN–use with documents with high contrast or dark images.
      • 9 Press the Start/Enter button to select the desired mode. The Resolution or Contrast setup menu ...
      • 10 Press the Stop button to return to Standby mode.
    • Arrange Alignment
      • The Arrange Alignment menu settings provides an easy way to check and adjust Ink Cartridge print ...
      • To run the Arrange Alignment:
      • 1 Press the Menu button, then press the Maintenance button on the one-touch keypad. The display i...
      • 2 Press the Down button. ARRANGE ALIGNMENT ? appears in the display.
      • 3 Press the Start/Enter button. PRINTING... appears on the LCD display.
        • The WorkCentre 470cx will then print out a Cartridge Alignment pattern sheet consisting of a seri...
        • After printing out the Cartridge Alignment sheet, the Cartridge Maintenance set up menu appears o...
          • CARTRIDGE MAINT.
          • <15> [0-30] A
        • The letter A, located on the right end of the lower line in the display, corresponds to alignment...
      • 4 Using the Number Keypad, enter the number of the line which appears the straightest from patter...
      • 5 Press the Start/Enter button to confirm your selection. The LCD panel updates and the set up sc...
      • 6 Using the Number Keypad, enter the number of the line which appears the straightest from patter...
      • 7 Press the Start/Enter button to confirm your selection. The LCD panel updates and the set up sc...
      • 8 Using the Number Keypad, enter the number of the line which appears the straightest from patter...
      • 9 Press the Start/Enter button to confirm your selection. The LCD panel updates and the set up sc...
      • 10 Using the Number Keypad, enter the number of the line which appears the straightest from Align...
      • 11 Press the Start/Enter button to confirm your selection and return to normal operation.
    • Clean Head
      • The Clean Head procedure cleans the print nozzles and removes any deposits that may impair printi...
      • To run the Clean Head Procedure:
      • 1 Press the Menu button, then press the Maintenance button on the one-touch keypad. The display i...
      • 2 Press the Up button. CLEAN HEAD ? appears in the LCD display.
      • 3 Press the Start/Enter button. PRINTING... appears on the LCD display.
        • The WorkCentre 470cx prints a head cleaning test pattern. Note the series of diagonal lines acros...
    • Select Language
      • Select Language allows you to configure the default language for the LCD panel display. You may c...
      • To select a default language:
      • 1 Press the Menu button, then press the System Setup button on the one-touch keypad. The display ...
      • 2 Press the Up or Down buttons until SELECT LANGUAGE ? and ITEM 1-2 appear in the LCD display.
      • 3 Press the Up or Down buttons to scroll through the language options. A flashing cursor will ind...
      • 4 Press the Start/Enter button to confirm your language selection.
    • Adjusting Speaker Volume
      • 1 Press the button on the front panel to adjust the speaker volume. If you cannot hear a dial ton...
      • 2 The display indicates the current volume level. Press the Up or Down button repeatedly until th...
      • 3 After choosing the desired volume level, press the button to return to the Standby mode.
    • Setting the Clock Mode
      • You can configure your machine to display time using either a 12 hour or 24 hour format.
      • 1 Press the Menu button, then press the System Data (01) button on the one-touch keypad. PAPER SI...
      • 2 Press the Up button two times.
        • CLOCK MODE appears on the LCD display.
        • The display prompts you to select either a 12 hour or 24 hour Clock Mode.
      • 3 Press 1 to select a 12 hour Clock Mode or, Press 2 to select a 24 hour Clock Mode.
    • Setting the Date and Time
      • The current date and time are shown in the display when the machine is on and ready for use (Stan...
      • 1 Press the Menu button, then press the Date & Time button on the one-touch keypad. The current d...
      • 2 Using the number keypad, enter the current date using a MMDDYYYY date format. If you make a mis...
        • 12-03-1998
        • 04:06 (PM)
        • After entering the date the flashing cursor will move into the first digit of the time.
      • 3 Using the number keypad, enter the current time. Remember to enter the time according to the cu...
      • 4 Press the Start/Enter button when the date and time settings displayed are correct.
        • The display indicates the date and time you have set, then returns to Standby mode.
          • Note: If an invalid number is entered, the machine beeps and does not proceed to the next step. I...
    • Setting the System ID (Your Number and Name)
      • In some countries you are required by law to indicate your fax number on any fax you send. The Sy...
      • The System ID, including your telephone number and name, will be printed at the top of each page ...
      • 1 Press the Menu button, then press the System ID button on the one-touch keypad. SYSTEM NUMBER a...
        • Note: If there is a number previously registered, it appears in the display.
      • 2 Enter the telephone number (up to 20 digits) to which your machine is connected.
        • You can enter a space by pressing the Right button two times.
        • If an incorrect number is entered, press the Right or Left button to move the cursor under the in...
      • 3 Press the Start/Enter button when the correct number is displayed. The display prompts you to e...
      • 4 Enter your ID name. This can be any name up to 40 characters in length. You can enter alphanume...
        • Note: If there is an ID name previously registered, it appears in the display.
        • If you want to enter the same letter or number in succession (for example, SS, AA, 777), enter on...
        • Use the Right button to insert a space in the name. Pressing the Right button two times moves the...
        • For additional details on how to use the number keypad to enter alphanumeric characters, see Ente...
      • 5 Press the Start/Enter button when the name in the display is correct.
    • Reports/Lists
      • Your fax machine can print reports or lists containing useful information like Scheduled Jobs and...
        • Journal (One-Touch button 14)
        • The journal consists of two reports, a Transmission Report and a Reception Report. Each report co...
        • Help List (One-Touch button 15)
        • This quick reference guide consists of a list detailing the machine’s basic functions and commands.
        • TX Confirm (One-Touch button 16)
        • The Message Confirmation Report lists important information about faxes sent from your machine in...
        • You can set up your machine to print a TX Confirm report:
          • Automatically after each transmission (ON).
          • Automatically only if an error occurs during transmission (ERR).
        • The machine can be set to print no report at all (OFF). You can print this report manually whenev...
        • Schedule Job (One-Touch button 17)
        • The Schedule Information List provides information about documents currently stored for Delayed T...
        • Phone Book (One-Touch button 18)
        • This Telephone Numbers List indicates all of the numbers currently stored in machine memory as On...
        • System List (One-Touch button 19)
        • This System Data List indicates the status of the user-selectable options. See User Options (Syst...
      • To Print Reports/Lists
        • 1 Press the Menu button.
        • 2 Press the One-Touch button corresponding to the desired report or list on the one-touch keypad....
          • 14
          • Journal
          • Transmission or Reception Journal
          • 15
          • Help List
          • Help List
          • 16
          • TX Confirm
          • Message Confirmation Report
          • 17
          • Schedule Job
          • Schedule Information List
          • 18
          • Phone Book
          • Telephone Numbers List
          • 19
          • System List
          • System Data List
          • The selected report or list will be printed out.
        • Other Reports
          • Multi-Communication Report
          • This report is printed automatically after sending to or receiving from more than one location, a...
            • Note: Any report or list which is configured to print automatically will not print if your machin...
    • User Options (System Data)
      • Your machine has various user-selectable features. These options are preset at the factory, but y...
      • Setting an Option
        • 1 Press the Menu button.
        • 2 Press the System Data button on the One-Touch keypad.
          • The display shows the first option menu.
        • 3 Scroll through the options by pressing the Down or Up buttons repeatedly.
        • 4 When the option you want appears in the display, enter the number for the desired setting.
          • Or
          • You can use Right or Left buttons to select the desired setting.
        • 5 Press the Start/Enter button to store your choice in memory.
          • You can exit from setup mode at any time by pressing the Stop button. When you press the Stop but...
      • Selectable Options
        • These instructions assume you’ve followed the steps listed in the previous procedure, Setting an ...
        • All of these options are menu settings accessed by the One-Touch button 01, System Data.
          • PAPER SIZE - Select the paper size you will be printing on.
          • Press 1 for letter (LTR), 2 for A4 size, or 3 to use legal (LGL) size paper.
          • MESSAGE CONF. - A message confirmation report showing transmission information; whether the tra...
          • Press 1 to print a confirmation report automatically each time you send a fax (ON).
          • Press 2 to turn this feature off (OFF).
          • Press 3 to print only when an error occurs and the transmission was not successful (ERR).
          • AUTO JOURNAL - The journal is a report providing detailed information about the previous 40 com...
          • Press 1 to print the journal automatically after every 40 transmissions or receptions (ON).
          • Press 2 to disable automatic printing of the Journal (OFF). You can still print Journal reports m...
          • REMOTE RCV CODE - The remote receive start code allows you to initiate fax reception from an ex...
          • DIAL MODE - Select the type of dial system your fax machine is connected to:
          • Press 1 if the fax machine is connected to a tone (Touch Tone) dial line.
          • Press 2 if the fax machine is connected to a pulse (Rotary) dial line.
          • ECM MODE (Error Correction Mode) - This mode compensates for poor line quality and ensures accu...
          • Press 1 to turn the Error Correction mode on.
          • Press 2 to turn the Error Correction mode off.
          • RX REDUCTION - When receiving a document as long as or longer than the paper installed in your ...
          • There are two RX Reduction modes available, On and Vertical Only.
          • Press 1 to turn the RX reduction feature on. Note that this feature does not apply to the copy mode.
          • This will reduce incoming pages equally along both axes in order to maintain the proportionality ...
          • Press 2 to turn off RX Reduction.
          • Press 3 to enable vertical only RX Reduction. The machine will reduce an incoming page containing...
          • DISCARD SIZE - When receiving or copying a document as long as or longer than the paper install...
          • If the received page is outside the margin you set, it will be printed on two sheets of paper at ...
          • If the data is within the margin, and the Auto Reduction feature is turned ON, it will be reduced...
          • Using the number keypad, enter the desired discard size (0-30 mm), and press the Start/Enter butt...
          • REDIAL INTERVAL - Your machine can automatically redial a remote fax machine if it was busy or ...
          • Enter the number of minutes (from 1 to 15) using the number keypad.
          • REDIALS - Enter the number of redial attempts (from 0 to 9) you wish your machine to make.
            • Note: If you enter 0, the machine will not redial.
          • ANSWER ON RINGS - You can select the number of times your machine rings before answering an inc...
          • Enter the ring count by selecting a number from 1 through 7 on the number keypad.
          • SEND FROM MEMORY - With this feature enabled, all transmission documents are automatically scan...
          • Press 1 to turn this feature on.
          • Press 2 to turn this feature off.
          • LOCAL ID - Enabling this feature causes the machine to automatically print the page number, dat...
          • Press 1 to turn this feature on.
          • Press 2 to turn this feature off.
          • CONT. POLL REPORT (Continuous Polling Report) - You can configure your WorkCentre 470cx to auto...
          • Press 1 to turn this feature on.
          • Press 2 to turn this feature off.
          • FAXPRINT QUALITY - This feature determines the print quality for incoming faxes. The two choice a...
          • Press 1 to choose Letter Quality printing of incoming faxes.
          • Press 2 to choose Draft Quality printing of incoming faxes.
          • CLOCK MODE - Use this feature to determine how time is displayed on your machine.
          • Press 1 to select a 12 hour Clock Mode.
          • Press 2 to select a 24 hour Clock Mode.
          • DRPD (Distinctive Ring Pattern Detection) MODE - Distinctive Ring is a telephone company servic...
          • Using the Distinctive Ring Pattern Detection feature, your fax machine can "learn" the ring patte...
            • Note: Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must b...
          • You can suspend or change Distinctive Ring Pattern Detection at any time:
          • Press the Menu button.
          • Press the System Data button on the One-Touch keypad.
          • Press the Up button once. The DRPD learn mode menu is displayed.
          • Press 1 to turn DRPD on.
          • Press 2 to turn DRPD off.
          • If you press 1 to setup the Distinctive Ring Pattern Detection, the LCD displays WAITING RING. Ca...
          • When the machine completes "learning," the LCD displays END DRPD SETUP.
          • With the DRPD feature active, DRPD appears in the display and the previously set reception mode i...
            • Note: DRPD must be set up again if you re-assign your fax number, or connect the machine to anoth...
        • Chapter 2
• Making a Copy
  • Making a Copy
    • Your machine is a high quality copier which offers the following features:
      • Adjustable Contrast - The contrast setting can be changed to obtain the best copy quality for d...
      • Multiple copies - 1 to 99 copies of the document can be made.
      • Enlarge\Reduce - Using the COPY RATE menu, you can reduce or enlarge the size of a copied image...
      • Collation - When the COPY COLLATE menu option is set to ON, the machine sorts the copy job. For...
    • To make one quick copy:
      • 1 Adjust the document guides to match the width of the document.
      • 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled ...
      • 3 If necessary, press the Contrast button or the Resolution button.
        • You may choose STANDARD, FINE, or SUPER FINE resolution.
      • 4 Press the Copy button twice. The machine will make a copy.
    • To make copies using the Copy menu features:
      • 1 Adjust the document guides to match the width of the document.
      • 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled ...
      • 3 If necessary, press the Contrast button or the Resolution button.
        • You may choose STANDARD, FINE, or SUPER FINE resolution.
      • 4 Press the Copy button to display the COPY menu. For two or more copies (2 to 99), enter the des...
        • COPY
        • [01-99] <01>
      • 5 The display shows the next option: the COPY RATE menu where you can manually adjust the copy im...
        • The number in the right corner of the bottom line shows the current image percentage. To reduce o...
          • COPY RATE
          • [25-200]% <100>
        • Press the Down button to confirm your settings.
      • 6 The display shows the next option: the COPY COLLATE menu.
        • COPY COLLATE 1:ON 2:OFF
        • [01-99] <01>
        • When making multiple copies, there are two collate options: ON and OFF.
          • Selecting 1:ON will make 1 copy of page 1, 2, and 3 in order, then makes a second copy of 1, 2,...
        • SORT
          • Selecting 2:OFF will make n copies of page one, n copies of page two, and so on. These copy set...
        • GROUP
          • Press 1 or 2 to choose the desired collation method. You can also press the Down button to choose...
      • 7 Press the Start/Enter button or the Copy button to begin the copy operation.
        • Note: When setting the copy options, pressing the Copy button will begin the copy operation immed...
      • Chapter 3
• Sending a Fax
  • Click on one of the following topics, or use the Search button on the left.
  • Sending a Fax Using the WorkCentre 470cx
  • Manual Faxing
  • Configuring Automatic Dialing Features
  • Setting Document Resolution and Contrast
  • Other Functions
  • Polling
  • Sending a Fax Using the WorkCentre 470cx
    • You can send faxes with the WorkCentre 470cx:
      • By placing the document in the Automatic Document Feeder and entering the information required ...
  • Manual Faxing
    • This section provides information and instructions for faxing a document from the WorkCentre 470c...
    • Preparing Documents for Faxing or Scanning
      • You can fax documents that are printed on standard letter, legal or A4 size paper. Follow these g...
        • Do not attempt to feed the following types of documents into the machine:
          • carbon-paper or carbon-backed paper
          • coated paper
          • onion skin or thin paper
          • wrinkled or creased paper
          • curled or rolled paper
          • torn paper
            • Note: If your document falls into any of the above categories, make a copy of the document first....
        • Remove all staples and paper clips before feeding the document.
        • Make sure any glue, ink or correction fluid on the paper is completely dry before loading the d...
        • Do not load documents containing different sizes or weights of paper.
    • Sending a Fax Manually
      • 1 Adjust the document guides to match the width of the document.
      • 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled ...
        • The display alternately reads DOCUMENT READY and shows the remaining memory capacity. Up to 30 sh...
        • To insert more than one sheet, ensure that the bottom sheet enters first. Stagger the leading edg...
        • To add pages while the fax is sending, insert them face down into the Automatic Document Feeder o...
        • If you are loading pages that are unusually thick or thin, feed one sheet at a time.
      • 3 If necessary, adjust the document resolution and contrast. See Resolution on page 3-27 and Cont...
      • 4 Using the Number keypad, enter the number of the fax machine to which you wish to send the docu...
      • 5 Press the Start/Enter button when the number appears correctly in the display. The machine dial...
        • If you wish to cancel the fax, press the Stop button two times.
    • Sending a Fax Using a One-Touch Number
      • 1 Adjust the document guides to match the width of the document.
      • 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled ...
      • 3 Press the One-Touch button (01 through 20) to which you assigned the telephone number you wish ...
        • The machine will scan the document and dial the number automatically. When the remote fax machine...
    • Sending a Fax Using a Speed Dial Number
      • 1 Adjust the document guides to match the width of the document.
      • 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled ...
      • 3 Press the Speed/Dual button, then enter a two digit speed dial location number. For information...
      • 4 Press the Start/Enter button to dial the number.
        • The machine will scan the document and dial the number automatically. When the remote fax machine...
          • Note: You can store One-Touch or Speed Dial numbers so you can dial your most frequently used num...
    • Sending a Fax Using Group Dialing (Multi-Address Transmission)
      • Group Dialing can be used in conjunction with Memory Transmission or Delayed Transmission faxing ...
      • To send a fax using the Group Dialing feature:
      • 1 Adjust the document guides to match the width of the document.
      • 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled ...
      • 3 Follow the procedure for the desired operation (see Memory Transmission (Broadcasting) on page ...
      • 4 When you come to the step where the display prompts you to enter the remote fax number, enter t...
        • Note: You can use only one Group Number in a single operation.
      • 5 Continue the procedure to complete the (Memory Transmission or Delayed Transmission) operation....
    • Sending a Fax After Talking
      • If you have a regular phone connected to the EXT jack on the back of the machine, you can send a ...
      • 1 Adjust the document guides to match the width of the document.
      • 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled ...
      • 3 Pick up the handset of the telephone connected to the EXT jack.
      • 4 Call the remote location.
        • DIAL FAX NUMBER THEN PRESS START appears in the LCD display.
          • Note: For a successful fax transmission, it is imperative that steps 5 to 7 occur in the proper o...
      • 5 When finished talking, instruct the person at the remote location to press the Start/Enter butt...
        • The remote fax machine will send the initial fax tones.
      • 6 Wait until you hear the fax tone from the remote fax machine.
      • 7 Press the Start/Enter button on the WorkCentre 470cx. The machine begins to transmit.
      • 8 Replace the handset.
    • Canceling a Transmission
      • To cancel a fax:
        • 1 Press the Stop button at any time during the transmission.
          • The machine continues to send the fax, and the display shows a message warning you that the machi...
        • 2 Press the Stop button again to cancel the transmission.
    • Confirming a Transmission
      • A Message Confirmation report shows whether the transmission was successful and how many pages we...
      • When the last page of your document has been sent successfully, the machine beeps and returns to ...
      • To print a Message Confirmation report:
        • 1 Press the Menu button.
        • 2 Press the TX Confirm (16) button on the One-Touch keypad.
        • 3 The machine prints out a Message Confirmation report.
          • You can also configure your machine to print out a confirmation report automatically each time a ...
          • To automatically print a confirmation report:
        • 1 Press the Menu button.
        • 2 Press the System Data button (01) on the One-Touch keypad.
        • 3 Press the Down or Up buttons repeatedly until MESSAGE CONF. appears in the display.
        • a) Press 1 to print a confirmation report automatically each time you send a fax (ON).
          • Or
        • b) Press 2 to turn this feature off (OFF).
          • Or
        • c) Press 3 to print only when an error occurs and the transmission was not successful (ERR).
          • If an error occurred during your fax transmission, an error message appears in the display. If yo...
          • For a listing of error messages and their meanings, see LCD Display Error Messages on page 7-9.
    • Memory Transmission (Broadcasting)
      • With Memory Transmission (Memory TX), documents are stored in memory and automatically sent to on...
      • You can store a maximum of ten fax numbers for a memory transmission. If you need to send your fa...
      • After sending, the documents are automatically erased from memory.
      • 1 Adjust the document guides to match the width of the document.
      • 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled ...
        • If necessary, adjust the resolution and contrast. For details, see Resolution on page 3-27 and Co...
      • 3 Press the Menu button, then press the Memory TX button on the One-Touch keypad.
      • 4 Enter the telephone number of the remote machine. There are several methods available to do this:
        • Direct entry of the telephone number using the numeric keypad.
        • One-Touch keypad dialing of stored telephone numbers (see One-Touch Dialing on page 3-18).
        • Speed Number dialing using the numeric keypad (see Speed Dialing on page 3-22).
      • 5 Press the Start/Enter button.
        • The display prompts you to enter another fax number.
          • ANOTHER
          • FAX NUMBER?
      • 6 If you have entered the last fax number, press the Stop button.
        • Or
        • If you want to send the document to more than one location, press the Start/Enter button and ente...
        • The number appears in the display.
        • Repeat Step 6 until you have entered the last fax number. Press the Stop button after entering th...
      • 7 The document is scanned into memory. The display shows the remaining memory capacity and the nu...
        • Note: Only a single Group Dial number may be used per Memory Transmission operation.
    • Delayed Transmission
      • You can configure your machine to send a fax at a specified time. Up to 10 delayed transmission o...
      • 1 Place the document face down in the Automatic Document Feeder. If desired, adjust the resolutio...
      • 2 Press the Menu button, then press the Delay TX button on the One-Touch keypad.
      • 3 Enter the telephone number of the remote machine (up to 46 digits). There are several methods a...
        • Direct entry of the telephone number using the numeric keypad.
        • One-Touch keypad dialing of stored telephone numbers (see One-Touch Dialing on page 3-18).
        • Group and Speed number dialing using the numeric keypad (see Configuring Automatic Dialing Feat...
      • 4 Press the Start/Enter button.
        • The display prompts you to enter another fax number.
          • ANOTHER
          • FAX NUMBER?
      • 5 If you have entered the last fax number setting, press the Stop button.
        • Or
        • If you want to send the document to more than one location, press the Start/Enter button and ente...
        • The number appears in the display.
        • Repeat Step 5 until you have entered the last fax number. Press the Stop button after entering th...
          • Note: Only a single Group dial number may be used in a Delayed Transmission Operation.
      • 6 The display prompts you to enter an ID for the transmission. If you want to assign a name to th...
        • For details on how to enter letters using the Number keypad, see Entering Alphanumeric Characters...
      • 7 Press the Start/Enter button. The display shows the current time on the upper line and prompts ...
        • CURRENT 12:30PM
        • START 12:30PM
      • 8 Using the Number keypad, enter the time the fax will be sent. Use the Up or Down button to swit...
        • Note: Remember to enter the time in either twelve or twenty-four hour clock mode format, dependin...
      • 9 After entering the time, press the Start/Enter button.
      • 10 The machine scans the document into memory, returns to Standby mode and displays a reminder th...
        • Note: If you want to cancel the Delayed Transmission, see Canceling a Standby Operation on page 3...
    • Adding Documents To a Standby Operation
      • You can add documents to a Delayed Transmission previously entered into memory.
      • 1 Place the document face down in the Automatic Document Feeder. If necessary, adjust the resolut...
      • 2 Press the Menu button.
      • 3 Press the Add/Cancel button on the One-Touch keypad. The LCD display prompts you to select ADD ...
        • OPERATION
        • 1.ADD 2.CANCEL
      • 4 Press the Start/Enter button to confirm. The display shows operations currently reserved in mem...
        • 09:00AM DELAY TX
        • FAX1
      • 5 Press the Down or Up buttons repeatedly until you find the operation you want to add documents ...
      • 6 The machine automatically adds the new documents to the pages already in memory, displays the n...
    • Canceling a Standby Operation
      • 1 Press the Menu button, then press the Add/Cancel button on the One-Touch keypad. The display pr...
      • 2 Press 2. The display shows the operations currently reserved in memory.
      • 3 Press the Down or Up buttons repeatedly until you find the operation you want to cancel.
      • 4 Press the Start/Enter button to cancel the job.
  • Configuring Automatic Dialing Features
    • One-Touch Dialing
      • One-Touch dialing lets you use any one of the 20 One-Touch buttons located on the left of the mac...
      • Storing a Number for One-Touch Dialing
        • 1 When assigning a One-Touch number, press and hold the One- Touch button (01 through 20) for 2 s...
          • If a number is already stored in the location, the display shows the number in the upper line and...
        • 2 Enter the number you want to store (up to 46 digits) using the Number keypad, then press the St...
          • To insert a pause between numbers when dialing, press the Redial/Pause button.
          • If you make a mistake while entering a number, use the Right or Left buttons to move the cursor u...
        • 3 The display asks you to enter a name. Using the Number keypad, enter the desired name (up to 20...
          • Or
          • If you don’t want to assign a name, skip this step.
            • Note: If you assign a name to the number, the name will appear in the display whenever you press ...
        • 4 Press the Start/Enter button when the name appears correctly or without entering a name.
          • The display prompts you to press another One-Touch button.
        • 5 To assign another One-Touch number, press the desired One- Touch button and repeat steps 2 thro...
          • Or
            • To return to Standby mode, press the Stop button.
      • Dialing a One-Touch Number
        • 1 Press the One-Touch button (0-20) to which you assigned the number you wish to dial.
          • The number is automatically dialed. If a document is loaded into the Automatic Document Feeder, t...
        • Using the One-Touch Address Label Sheet
          • A One-Touch label sheet is included with your machine. As you store numbers in One-Touch dial but...
          • 1 Remove the clear cover and label using a pointed instrument, as shown below.
            • Note: You may want to write on the label using a pencil in case you wish to change these numbers ...
          • 2 Write information on the label and re-install the label and cover.
    • Speed Dialing
      • You can store up to 30 numbers in two digit Speed Dial locations (01-30).
      • Storing a Number for Speed Dialing
        • You can assign up to 30 fax or telephone speed dial numbers using the two digit numbers 01-30 on ...
        • 1 Press and hold the Speed/Dual button for 2 seconds.
        • 2 Enter a two digit location number (01 through 30) to which you want to store a number, then pre...
          • If a number is already stored in the location, the display shows the number in the upper line and...
        • 3 Enter the telephone number you want to store, then press the Start/Enter button.
        • 4 To assign a name to the number, enter the desired name. For information on how to enter names, ...
          • Or
          • If you don’t want to assign a name, skip this step.
        • 5 Press the Start/Enter button when the name appears correctly or without entering a name.
        • 6 To store more telephone numbers, repeat steps 2 through 5.
          • Or
          • To return to Standby mode, press the Stop button.
      • Dialing a Speed-Dial Number
        • 1 Press the Speed/Dual button, then enter the two digit number assigned to the number you wish to...
        • 2 Press the Start/Enter button to dial the number.
          • The number is automatically dialed. If a document is loaded into the Automatic Document Feeder, t...
    • Group Dialing (for Multi-Address Transmission)
      • Multiple One-Touch and speed dial numbers can be registered as a Group. By using the Group number...
        • Note: Group Dial numbers are assigned to One-Touch buttons; up to 20 can be supported. A Group nu...
      • Storing One-Touch or Speed Dial Numbers for Group Dialing
        • 1 Press the Menu button, then press the Group Dial button on the One-Touch keypad.
          • The LCD display prompts you to select a One-Touch Number.
        • 2 Press the One-Touch button (01 through 20) you want to use for Group Dial, then press the Start...
          • The LCD display prompts you to confirm your choice.
            • GROUP NO.:T02
            • 1.YES 2.NO
        • 3 Press 1 to confirm your selection or 2 to cancel it and choose a different One-Touch button.
          • The display prompts you to press a One-Touch button or enter a Speed Dial number which you wish t...
            • ENTER ONE-TOUCH
            • / SPEED DIAL> ##
        • 4 Press the One-Touch button assigned to the fax number you wish to include in the group.
          • Or
          • Enter the two digit Speed Dial location to which the fax number you wish to include in the group ...
        • 5 Press the Start/Enter button. Repeat steps 4 and this step to include more destination numbers ...
        • 6 Press the Stop button when you have entered all the telephone numbers you want to include in th...
        • 7 To assign a name to the Group, enter the desired name.
          • Or
          • If you don’t want to assign a name, skip this step.
        • 8 Press the Start/Enter button. The display prompts you to assign another group dial number. If y...
          • Or
          • To return to Standby mode, press the Stop button.
        • Using Group Dialing
          • Group Dial numbers can be used for Memory Transmission, Delayed Transmission, or Continuous Polli...
  • Setting Document Resolution and Contrast
    • It is recommended that you fax documents that were printed with a typewriter, felt tip pen, black...
    • When sending typical text based documents, you should not need to adjust the resolution and the c...
    • Resolution
      • Press the Resolution button to increase sharpness and clarity. By pressing the Resolution button ...
      • The document types recommended for these settings are described in the table on the next page.
        • Standard
        • Documents with normal sized characters.
        • Fine
        • Documents containing small characters or thin lines, or for sending documents printed with a dot-...
        • Super Fine
        • Documents containing extremely fine detail. SUPER FINE mode works only if the remote machine also...
        • Note: Super Fine Resolution mode is not available if the Send From Memory feature is set to ON. I...
    • Contrast
      • Press the Contrast button to compensate for the brightness or darkness of your faxed document. By...
        • Normal
        • Faxing most documents.
        • Darken
        • Documents containing light print or faint pencil markings.
        • Lighten
        • Documents containing dark print.
        • Photo
        • Photographs or documents containing color or shades of gray. Your machine will not transmit color...
        • Note: You can set the default resolution and contrast. The default mode will be in effect when a ...
    • Using the Number Keypad
      • As you perform various tasks, you will need to enter names and numbers using the Number keypad. F...
      • When prompting you to enter a name, the LCD display will appear as shown below :
        • ID>_
      • You can then use the procedures described below to enter up to 20 letters and special characters,...
      • Entering Alphanumeric Characters
        • 1 Locate the button labeled with the character you want. Press the button repeatedly until the co...
          • For example, to enter the letter O, press the 6 key (labeled MNO). Each time you press the 6 key,...
            • You can enter special characters (space, plus sign, etc.) in the name by using the 0 key. See Key...
              • Note: Only upper case letters are available.
          • The letter appears in the display.
            • ID>O
        • 2 To enter another letter, locate the Number keypad button labeled with the letter you want. Pres...
          • If the next letter is printed on the same Number keypad button, move the cursor by pressing the R...
          • The blinking cursor moves right and the next letter appears in the display.
            • ID>OP
            • If the letter that appears is not the one you wish to enter, press the Number keypad button repea...
        • 3 When you finish entering letters, press the Start/Enter button.
      • Keypad Character Assignments
        • 1
        • 1
        • 2
        • A ’ B ’ C ’ 2
        • 3
        • D ’ E ’ F ’ 3
        • 4
        • G ’ H ’ I ’ 4
        • 5
        • J ’ K ’ L ’ 5
        • 6
        • M ’ N ’ O ’ 6
        • 7
        • P ’ Q ’ R ’ S ’ 7
        • 8
        • T ’ U ’ V ’ 8
        • 9
        • W ’ X ’ Y ’ Z ’ 9
        • 0
        • Space ’ , ’ . ’ / ’ + ’ * ’ & ’ 0
      • Entering Numbers
        • You can enter the telephone number of a remote fax machine manually by using the Number keypad. T...
          • TEL>5551212_
        • You can also use One-Touch buttons (including a Group Dial number) or a two digit Speed Dial numb...
        • Your machine will send the same document to more than one location. After you enter a fax number,...
          • Note: You cannot use a Group Number Dialing button to enter another fax number.
      • Editing Numbers or Names
        • If you make a mistake while entering a number or name, move the cursor under the wrong digit by p...
      • Inserting a Pause
        • With some private telephone systems, you must dial an access code (9 for example) and listen for ...
        • To insert a pause, press the Redial/Pause button at the appropriate place while entering the tele...
        • When you dial a number, the dialing process pauses for about 3 seconds at the point where you ins...
  • Other Functions
    • Redial
      • To redial the last number called:
      • 1 Press the Redial/Pause button. If a document is loaded in the document tray, the machine automa...
    • Redial Memory
      • To search through Redial memory:
      • 1 Press and hold the Redial/Pause button for 2 seconds.
        • The Redial memory in your machine retains the last 10 numbers called. If you have dialed the same...
      • 2 Press the Down or Up buttons to search through memory until you find the number you want.
      • 3 When the number you want appears in the display, press the Start/Enter button to commence diali...
    • Searching for a Number in Memory
      • There are two ways to search for a number in memory. You can either scan from A to Z sequentially...
      • Searching Sequentially through Memory
        • 1 Press the Search/Delete button, then press the Up or Down buttons to move through the memory un...
          • Pressing the Down button allows you to search downward through the entire memory in alphabetical ...
          • Each time you press the Down or Up buttons, the display shows the next number stored in memory.
          • While searching through the machine’s memory, you’ll see that each entry is preceded by one of th...
        • 2 When the desired number appears in the display, press the Start/Enter button to commence dialing.
          • If a document is loaded, transmission will begin when the remote fax machine answers.
      • Searching by the First Letter
        • 1 Press Search/Delete, then press the button labeled with the letter you want to search for. A na...
          • For example, if you want to find the name MOBILE, press the "6" button, which is labeled with the...
        • 2 Press the Up or Down buttons to move through the memory until you find the name you want.
        • 3 When the name and number you want appear, press the Start/ Enter button to initiate dialing.
    • Tone
      • If your telephone service is configured for pulse dialing, you may still need to use Touch Tone s...
      • 1 Dial the number using pulse dialing.
      • 2 When the remote phone answers, press the * button.
        • Any numbers you now press will be sent as Touch tones for the remainder of the call.
      • 3 Enter the remaining numbers required by the service. The machine returns to the pulse mode afte...
    • Flash
      • Some special phone services require a switch-hook signal for proper operation. For example, if yo...
      • 1 When you are on the telephone and hear the call waiting signal, press the Flash button once. Th...
      • 2 Press the Flash button again to return to the first caller.
        • Caution: If your telephone service does not use the switch-hook signal, do not press the Flash bu...
    • Automatic Redial
      • If the number you dial to send a fax is busy or there is no answer, the machine beeps, hangs up, ...
      • 1 While the machine is waiting to redial, the LCD display shows RETRY REDIAL ?.
      • 2 If you want to redial the number immediately, press the Start/ Enter button. To stop redialing,...
        • You can select the number of retries and the retry interval between each redial attempt. See User...
    • Priority Transmission
      • When priority transmission is enabled, a high priority document can be transmitted ahead of previ...
      • In this operation, the document is scanned into memory. It is immediately transmitted at the conc...
      • 1 Place the document face down in the Automatic Document Feeder. If necessary, adjust the resolut...
      • 2 Press the Menu button, then press the Priority TX button on the One-Touch keypad.
      • 3 Enter the telephone number of the remote machine. There are several methods available to do this:
        • Direct entry of the telephone number using the numeric keypad.
        • One-Touch Keypad dialing of stored telephone numbers (see One-Touch Dialing on page 3-18).
        • Speed Number dialing using the numeric keypad (see One- Touch Dialing on page 3-18).
          • Note: Group Number Dialing functions are not available in a Priority Transmission.
      • 4 The display prompts you to enter a name for the transmission.
        • To assign a name to the transmission, enter it using the Number keypad and press the Start/Enter ...
        • Or
        • If you do not want to assign the transmission a name, press the Start/Enter button to skip over t...
        • For details on how to enter letters using the Number keypad, see Entering Alphanumeric Characters...
      • 5 The document is scanned into memory. The display shows the remaining memory capacity and the nu...
  • Polling
    • What is Polling?
      • Polling is used when one fax machine requests another to send a document. This is useful for send...
        • Note: The remote machine must also support Polling to use this feature.
    • Being Polled By a Remote Machine (TX POLL)
      • You can program your fax machine to send documents when polled by a remote fax machine. It is pos...
      • When you secure your machine using a Poll Code, only those who know the code can poll your machine.
      • 1 Place the document face down in the Automatic Document Feeder. If desired, adjust the resolutio...
      • 2 Press the Menu button.
      • 3 Press the Polling button on the One-Touch keypad. The display prompts you to choose one of the ...
      • 4 Press the Start/Enter button to confirm TX POLL. The display prompts you to enter a 4-digit pol...
        • Note: The poll code is preset to 0000 at the factory. This setting represents no poll code.
      • 5 If you want to use a poll code, enter a 4-digit code (except 0000).
      • 6 Press the Start/Enter button.
        • Or
        • If you do not want to secure the transmission with a Poll code, press the Start/Enter button when...
        • The machine stores the document in memory. The display shows a count of the number of pages being...
      • 7 The machine returns to Standby mode and displays a reminder that a Polling Transmission is set....
    • Adding Documents To the Job to be Polled
      • If you want to add documents to the original documents waiting in memory to be polled, follow the...
      • 1 Place the additional documents face down into the Automatic Document Feeder.
      • 2 Press the Menu button.
      • 3 Press the Add/Cancel button on the One-Touch keypad. The LCD display prompts you to select 1.AD...
      • 4 Press 1.
        • The set up information for the last job stored into memory is displayed. If you have more than on...
      • 5 Press the Start/Enter button.
        • The machine scans the new documents into memory and returns to Standby mode.
    • Cancelling a Job Already in Memory Which is Waiting to be Polled
      • If you want to cancel a job already in memory waiting to be polled, follow the procedure below.
      • 1 Press the Menu button.
      • 2 Press the Add/Cancel button on the One-Touch keypad. The LCD display prompts you to select 1.AD...
      • 3 Press 2.
        • The set up information for the last entered polling job is displayed. If you have more than one p...
      • 4 Press the Start/Enter button.
        • The job is erased from memory and the machine returns to Standby mode.
      • Chapter 4
• Receiving a Fax
  • Click on one of the following topics, or use the Search button on the left.
    • Determining the Reception Mode
    • Receiving Automatically in FAX Mode
    • Receiving Automatically in TEL/FAX Mode
    • Receiving Manually in TEL Mode
    • Receiving Automatically in ANS/FAX Mode
    • Receiving a Fax When the Machine is Out of Paper
    • Distinctive Ring Pattern Detection (DRPD)
    • What is Polling?
    • Polling Remote Machines (CONT. POLL)
  • Reception Modes
    • Your multi-function machine has four reception modes as described below:
      • FAX The machine answers an incoming call and immediately goes into fax receive mode.
      • TEL/FAX The machine answers the incoming call. If a fax signal is not detected, the WorkCentre ...
      • TEL In TEL mode, automatic fax reception is turned off. You can receive a fax only by manually ...
      • ANS/FAX To use the ANS/FAX mode, you have to attach an answering machine to the EXT jack on you...
    • Determining the Reception Mode
      • The current reception mode is displayed in the bottom line of the LCD display window.
        • JAN-15-1999 100%
        • 08:30AM FAX
      • If you seldom use the fax line for phone conversations, set the WorkCentre 470cx to either FAX mo...
        • Note: During PC file printing, an incoming fax will be received and stored in memory. The memory ...
    • Receiving Automatically in FAX Mode
      • 1 Press the Receive button until the display indicates FAX.
      • 2 When a fax call comes in, the machine answers on the second ring and receives the fax automatic...
        • Note: To change the number of rings before the machine answers an incoming call, see Selectable O...
    • Receiving Automatically in TEL/FAX Mode
      • If you have an external phone connected to the EXT jack on the left side of the machine, you can ...
      • 1 Press the Receive button until the display indicates TEL/FAX.
      • 2 When a call comes in, the machine answers on the second ring. If a fax tone is sensed, the mach...
        • Note: To change the number of rings before the machine answers an incoming call, see Selectable O...
      • 3 If a fax signal is not sensed when the machine answers the call, you will hear a second ringing...
      • 4 Lift the external phone to answer the call. If the voice call is not answered within a specifie...
    • Receiving Manually in TEL Mode
      • If you have an external phone connected to the EXT jack on the left side of the machine, you can ...
      • 1 Press the Receive button until the display indicates TEL.
      • 2 Answer an incoming call by picking up the external phone.
      • 3 If you hear a fax tone, or if the person calling asks you to receive a fax, press the Start/Ent...
        • If the machine is equipped with an external phone, you may also press the characters * 9 * (star-...
          • Note: The characters * 9 * (star-nine-star) are preset at the factory as the default remote recei...
      • 4 Replace the external phone. The machine begins receiving and returns to Standby mode when recep...
    • Receiving Automatically in ANS/FAX Mode
      • To use this mode, you must attach an answering machine to the EXT jack on the left side of your m...
      • 1 Press the Receive button until the display indicates ANS/FAX. Any incoming voice calls will be ...
      • 2 If a fax tone is detected on the line, the fax receive mode is automatically activated.
        • Note: If you set your machine to ANS/FAX mode and your answering machine is switched off, or no a...
    • Receiving a Fax When the Machine is Out of Paper
      • Incoming fax transmissions are automatically stored in memory under the following conditions:
        • The WorkCentre 470cx is out of paper
        • A paper jam occurs
        • A document is copying
        • A document is printing
      • After receiving documents, the machine displays MEMORY RECEIVED and the cause.
      • When the condition is cleared, for example by loading new paper or clearing a jam, the machine wi...
      • If you clear the problem while the machine is receiving documents into memory, it will print the ...
    • Distinctive Ring Pattern Detection (DRPD)
      • Distinctive Ring is a telephone company service which enables the use of a single telephone line ...
      • This feature is often used by answering services that answer telephones for many different client...
      • Using the Distinctive Ring Pattern Detection feature (DRPD), this machine "learns" the ring patte...
      • Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, a...
      • With the DRPD feature active, DRPD appears in the display and the previously set reception mode i...
  • Polling
    • What is Polling?
      • Polling means that one fax machine requests another to send a document. This is useful for sendin...
    • Polling Remote Machines (CONT. POLL)
      • You can set up the machine to automatically receive documents from unattended remote fax machines...
        • Note: The remote machine must also support polling to use this feature.
      • 1 Press the Menu button.
      • 2 Press the Polling button on the One-Touch keypad. The display shows the polling options:
        • SELECT POLLING
        • 1. TX 2.CONT.
      • 3 Press 2. CONT. (Continuous Polling). The display asks you to enter the number of the remote fax...
      • 4 Enter the telephone number of the remote machine. There are several methods available to do this:
        • Direct entry of the telephone number using the numeric keypad
        • One-Touch keypad dialing of stored telephone numbers (see One-Touch Dialing on page 3-18)
        • Speed Number dialing using the numeric keypad (see Speed Dialing on page 3-22)
      • 5 Press the Start/Enter button.
        • ANOTHER FAX NO?
        • 1.YES 2.NO
      • 6 The display asks if you want to enter another fax number to receive documents from another loca...
        • If you do want to receive documents from more than one location:
      • a) Press the 1 button and enter another fax number using the numeric keypad, a One-Touch button, ...
        • The number appears in the display.
      • b) Press the Start/Enter button.
        • Repeat Step 6 to receive documents from other locations.
        • Or
      • c) If you have entered the last fax number that you want to receive from, press the 2 button.
      • 7 The display asks you to enter a 4-digit poll code.
        • POLL CODE
        • [0000]
      • 8 If the remote machine is secured with a poll code, you must enter the correct code, and press t...
        • Or
        • If the remote machine is not secured with a poll code, press the Start/Enter button to accept [00...
      • 9 The display prompts for the time range, during which the machine will call and poll the remote ...
        • START -> END
        • HH:MM -> HH:MM
        • Type the time range for polling. If you have configured your machine to use a 12-hour format, rem...
      • 10 Press the Start/Enter button.
        • Note: If you set a time earlier than the current time, your machine calls the number at that time...
      • 11 The display prompts for the Interval Time of the continuous polling. For example, to set your ...
        • INTERVAL TIME
        • HH:MM
      • 12 Type the interval time for polling.
      • 13 Press the Start/Enter button.
      • 14 The machine display returns to the standby mode. The machine display will alternate every four...
        • JAN-15-1999 100%
        • 08:30AM FAX
        • JAN-15-1999 100%
        • CONT.POLL 04:20P
      • 15 After Continuous Polling ends, a multi-communication report will be printed to show the result...
      • Chapter 5
• Printing
  • Click on one of the following topics, or use the Search button on the left.
  • Printing a Document
    • This procedure describes the general steps required for printing from various Windows application...
    • The following steps describe the typical process to print from a Windows environment:
    • 1 Make sure that your machine is properly connected to the computer.
    • 2 Verify that you have installed the print driver software for your machine. See Installing Softw...
    • 3 Start the program you are using to create the document, and create or open the document you wan...
    • 4 Choose Print or Print Setup from the File menu. Make sure the WorkCentre 470cx is selected as y...
    • 5 Click on OK to close the Properties dialog box.
    • 6 After making any necessary changes to the printing parameters, click on OK to start the print job.
  • Printer Settings
    • You can use your machine with all your Windows 3.x, Windows 95/98, or Windows NT 4.0 applications...
    • Most Windows software applications allow you to make changes to the printer settings. This includ...
    • The WorkCentre 470cx printer driver features are described in the following sections and arranged...
      • Note: All screen captures for the following section were taken from within the Windows 98 environ...
    • Windows 95/98 and 3.x Printer Settings
      • You can access printer settings by using any of these methods:
        • Select the Print command from the File menu within any Windows application. Selecting Propertie...
        • Or
        • Select the Xerox WorkCentre 470cx printer from the Settings/ Printers folder, then select Prope...
        • Or
        • Select the Xerox WorkCentre 470cx printer from the Settings/ Printers folder, click the right m...
          • Note: Windows 98 also shows the Color Management tab.
          • Note: In Windows 3.x: Go into Main/Print Manager and select the Xerox WorkCentre 470cx printer; p...
      • When you see the Printer properties displayed, you can then review and change whatever settings a...
        • General tab - for viewing and changing general Windows 95 printer information. See your Windows...
        • Details tab - for viewing and changing port and timeout parameters. See your Windows 95/98 User...
        • Color Management tab - for adding and removing color profiles associated with your printer. Thi...
        • Sharing tab - for configuring printer accessibility over a network.
        • Page tab - for paper sources and sizes, number of copies, and orientation.
        • Main tab - for document and paper types and for print quality.
        • Advanced tab - this tab provides access to controls for print image quality.
      • Page Tab
        • Note: If this tab is accessed through the Printers folder, any changes made to settings will beco...
        • The Page tab allows you to specify media size, media source, number of copies, page collation, se...
        • Media Source
        • Click on one of the two radio buttons to select either Automatic Feeder or Manual Feeder for your...
        • Copies
        • Click in the Copies box to enter a value (1 to 99) for the number of copies you wish to print.
        • Collate/Reverse Page Order
        • Select the checkbox for Collate and/or Reverse Page Order. Use Collate when you are printing mult...
        • Orientation
        • Portrait and Landscape orientations define the way an image is printed on paper. For most paper t...
        • Media Size
        • Move the horizontal bar or click on the right or left arrow to locate the desired Media Size opti...
        • The media size options are:
          • Letter 8.5 x 11 in. (also Coated, Glossy, Letter Transparency/Film, Iron On, Greeting card)
          • Envelope No. 9 (3 7/8 x 8 7/8 in.)
          • A4 210 x 297 mm. (also Coated, Glossy, Transparency/Film, Iron On, Greeting card)
          • Envelope No. 10 (4 1/8 x 9 1/2 in.)
          • Legal 8.5 x 14 in.
          • Envelope DL (110 x 220 mm.)
          • B5 JIS-182 x 257 mm.
          • Envelope C5 (162 x 229 mm.)
          • Executive 7.25 x 10.5 in.
          • Envelope C6 (114 x 162 mm.)
          • A5 148 x 210 mm.
          • Envelope B5 (176 x 250 mm.)
          • A6 Card Stock 105 x 148 mm. (also Coated, Glossy, Iron On, Greeting card)
          • Envelope 7 3/4 (3.88 x 7.5 in.)
          • Index Card 3 x 5 in.
          • Baronial (4.38 x 5.63 in.)
          • Postcard 4 x 6 in. (also Glossy)
          • Hagaki (100 x 148 mm.)
          • Envelope 6 3/4 (3 5/8 x 6 1/2 in.)
          • Custom (User defines paper width and height)
      • Main Tab
        • Note: If this tab is accessed through the Printers folder, any changes made to settings will beco...
        • The Main tab allows you to specify the document type, media type, and print quality. See the next...
        • Print Document As
        • When you select a document type, other settings in the printer driver automatically change to acc...
        • Use the horizontal bar or the right or left arrow to locate the appropriate document type, then s...
          • Intelligent - lets the driver select the best settings for the document you are printing.
          • Vivid Color - produces enhanced color printing, used for print art, drawings, business graphics...
          • Natural Color - produces realistic natural color printing, used for photographs.
          • GreyScale - optimizes black and white printing and is used to print text.
            • Note: Only Natural Color and Intelligent modes are available when the Photo cartridge is installed.
        • Media
        • When you choose media, the Print Quality selection changes automatically to provide the best prin...
        • Click on the appropriate radio button to select the paper type for your document:
          • Plain Paper
          • typical xerographic paper
          • Coated Paper
          • printing on High Resolution Ink Jet paper
          • Glossy/Photo Paper
          • printing on glossy paper or film
          • Transparency
          • printing on transparencies
          • Iron-on Transfer
          • printing a T-shirt Transfer
          • Greeting Card Stock
          • printing on greeting card stock
        • Dry Time Delay
        • Check this box to activate a delay between the printing of pages to allow inks to dry.
        • Print Quality
        • Click on the radio button to select the desired Print Quality for your document:
          • Draft
          • Faster print speed and reduced print quality
          • Unidirectional printing
          • Normal
          • Average print speed and good print quality
          • Unidirectional printing
          • High 1200 dpi
          • Reduced printing speed and highest print quality
          • Bidirectional printing
        • Defaults
        • Click this button to restore default settings on all available tabs.
        • About
        • Click the About button for the printer software version number and copyright information.
        • If you need help with the printer driver, please note the version number before calling Xerox Tec...
      • Advanced Tab
        • Note: If this tab is accessed through the Printers folder, any changes made to settings will beco...
        • The Advanced tab allows you to specify the halftone type and adjust the image brightness, contras...
        • Halftone
        • Halftone is an array in which dots are placed to simulate colors and shades of gray. Use the Half...
        • You may need to experiment with different Halftone options to determine which setting is best for...
        • Click on the appropriate icon to select the type of Halftone desired:
          • Line Art
          • simple line art and computer graphics
          • Fine Dither
          • graphic images with significant detail but limited shading
          • Air Brush Speed
          • graphic images
        • Image
        • Generally, default settings at 0% produce the best image quality. However, you can change these s...
        • The image to the right of these controls gives an impression of the final result of your changes ...
        • Brightness
        • Move the slider control to the right or left to increase or lessen the brightness of your documen...
        • Contrast
        • Move the slider control to the right or left to increase or lessen the amount of contrast in your...
        • Saturation
        • Move the slider control to the right or left to increase or lessen the amount of color saturation...
        • Color Strength
        • Move the slider control to the right or left to increase or lessen the amounts of red, green, or ...
    • Windows NT 4.0 Printer Settings
      • The Windows NT 4.0 printer drivers contain many of the same features as the printer drivers for W...
      • You can access the various printer settings by using either of these methods:
        • Select the Print command from within any Windows application. Then press the Properties button....
        • Or
        • Select the Xerox WorkCentre 470cx printer from the Settings/ Printers folder, click the right m...
      • Page Setup Tab
        • The Page Setup tab allows you to specify paper size, paper source, number of copies, page orienta...
      • Advanced Tab
        • The Advanced tab is a main control center for choosing most of the settings which govern the appe...
        • The main window shows a tree of options with an icon to the left of each main category. The categ...
          • Paper/Output
          • Graphic
          • Document Options
        • Each category item, when clicked on, expands to reveal more options.
        • When clicked on, each option opens a second window below the first one, offering additional options.
          • Note: When Paper Size is selected, the second window which opens includes the Custom Paper Size b...
        • The default settings appear in blue text, enclosed in brackets. When you change a setting, the te...
        • Click on the title Xerox WorkCentre 470cx Document Settings to access the Undo Changed Option, an...
      • Cartridges Tab
        • The Cartridges tab provides you with options for changing, cleaning, and aligning print cartridge...
        • Change Left Cartridge
        • This feature enables you to install a Color print cartridge in the left position of the print car...
        • Change Right Cartridge
        • This feature enables you to install a Black or Photo cartridge in the right position of the print...
        • Align Cartridges
        • Use the Align Cartridge feature to begin the vertical, horizontal, and bidirectional alignment of...
        • Clean Print Nozzles
        • This feature initiates the cleaning of the print nozzles of the cartridges.
        • Print Test Page
        • Print a test page to verify that the printer is functioning properly.
        • Help
        • Click on this button to access WorkCentre 470cx driver help.
  • The Xerox WorkCentre Control Program
    • In addition to the printer driver, the printer software also includes the Xerox WorkCentre Contro...
      • Note: The WorkCentre Control Program is not included with Windows NT 4.0.
    • The Control Program includes five tabs:
      • Status - Displays the printer status, ink levels, and print job status
      • Options - Includes setup options
      • Cartridges - Installs, cleans, or aligns the cartridge
      • DOS Printing - Includes settings for printing directly from DOS
      • About - Displays the Control Program version
    • Starting the WorkCentre 470cx Control Program
      • In Windows 95/98
        • 1 Click the Start/Enter button and choose Programs.
        • 2 Choose the Xerox WC470cx from the list.
        • 3 Select the Xerox WC470cx Control Program.
        • 4 The Xerox WorkCentre 470cx Control Program window opens.
      • In Windows 3.x
        • 1 From the Program Manager at system startup, open the Xerox WorkCentre 470cx group.
        • 2 Double-click on the Xerox WorkCentre 470cx Control Program icon.
        • 3 The WorkCentre 470cx Control Program on LPT1 window opens.
    • Xerox WorkCentre 470cx Control Program Window
      • When the Xerox WorkCentre 470cx Control Program on LPT1 window opens, click the appropriate tab f...
      • Using the Status tab
        • This tab shows the printer status, ink levels, and print job status.
        • The Status tab includes these buttons:
          • Cancel Print
          • Pause
          • Print Test Page
        • The information area displays which job is printing, which page and copy, the time, and any alert...
      • Using the Options Tab
        • This tab allows you to specify the Control Program setup options.
          • Run Minimized - Select Run Minimized to prevent the Status tab window from appearing on your co...
          • Close Status at End of Job - Select Close Status at End Job to close the Control Program when t...
          • Sound Effects Enabled - Select Sound Effects Enabled to turn on the sound effects that accompan...
          • Enable Buffer Mode - Select Enable Buffer Mode if your printer pauses frequently (every two or ...
          • Disable Xerox WC470cx DOS Printing (Enable DOS printing to other printers) - Select this featur...
            • Note: If a Xerox printer and another printer are connected to the same port on your computer thro...
      • Using the Cartridges Tab
        • This tab allows you to view the level of ink in the cartridges and to choose cartridge options.
        • The cartridge options:
          • Install Black Cartridge - Click Install Black Cartridge to install a Black (P/N 8R7881) print c...
          • Install Color Cartridge - Click Install Color Cartridge to install a Color (P/N 8R7880) print c...
          • Install Photo Cartridge - Click Install Photo Cartridge to install a Photo (P/N 8R7883) print c...
          • Clean Print Nozzles - Click Clean Print Nozzles to start the print cartridge nozzle test and to...
          • Align Cartridges - Click Align Cartridges to align the printheads. This procedure brings the pr...
            • Note: The bidirectional alignment patterns cannot be adjusted when the Photo cartridge is installed.
    • Using the DOS Printing tab
      • Use the DOS Printing tab to change print settings for DOS applications that run from the DOS prom...
      • Select the desired options in the Print Quality, Paper, and Font Settings. Choose if desired: Pri...
      • Other settings:
        • Graphics - Click Graphics to set the addressability in dots per inch (dpi). The default is 75 dpi.
        • CR - Click CR to select a carriage return mode. CR + LF instructs the printer to perform a line...
        • Text Scale Mode - Click Text Scale Mode to turn text scaling on or off. Text Scale Mode affects...
          • Note: When Perforation Skip is On, Text Scale Mode is ignored.
        • Perforation Skip - Click Perforation Skip to turn Perforation Skip on or off. Turning Perforati...
        • High Speed Printing - Click High Speed Printing to print at a faster rate.
        • Form Feed Timeout - Form Feed Timeout designates the timeout period for form feed. The default ...
    • Using the About Tab
      • The About tab gives the Software version number and Copyright information for the Control Program.
      • Chapter 6
• Scanning
  • Click on one of the following topics, or use the Search button on the left.
  • Overview
    • The WorkCentre 470cx TWAIN Scanner Program is an image- scanning program that operates under vari...
    • The TWAIN standard is an image data transfer protocol developed to allow one software package to ...
    • The TWAIN standard also allows many software packages access to the same image input device. Exam...
    • For questions concerning Pagis or TextBridge applications consult your on-line help or visit the ...
    • The WorkCentre 470cx TWAIN Scanner Program
      • The WorkCentre 470cx TWAIN Scanner Program provides an impressive array of scanning controls and ...
        • Monitor rendering capabilities
        • Descreen
        • Flip and rotate
        • Inversion of images
        • A variety of filters
        • Control brightness
        • Gamma correction
        • Reduction or magnification of images, and more.
      • To access these features, the WorkCentre 470cx TWAIN Scanner window below opens when Acquire (or ...
      • With this array of image previewing and scanning functions, you can see the results of the change...
        • Note: Your WorkCentre 470cx can scan in black/white, grayscale, and color.
      • Starting the WorkCentre 470cx TWAIN Scanner Application
        • Note: To install the WorkCentre 470cx TWAIN Scanner application, refer to Installing Software in ...
        • To use the WorkCentre 470cx as a scanner, the following are required:
          • WorkCentre 470cx TWAIN Scanner application installed on the workstation connected to the WorkCe...
          • A TWAIN compliant image editing software application (for example, ScanSoft Pagis Pro, TextBrid...
        • The WorkCentre 470cx TWAIN Scanner window will be displayed when you choose the WorkCentre 470cx ...
        • To start the WorkCentre 470cx TWAIN Scanner application:
          • Note: To start the WorkCentre 470cx TWAIN Scanner application from TextBridge Pro, refer to Start...
          • 1 Plug in the WorkCentre 470cx and switch on your PC.
          • 2 Start Windows.
          • 3 Start/Open the TWAIN-compliant image-editing application.
          • 4 In most programs, choose the Select Source option from the File menu.
          • 5 Select WorkCentre 470cx in the Select Source dialog box.
          • 6 Open the File menu, and select the Acquire option. The WorkCentre 470cx TWAIN Scanner window wi...
          • 7 When the WorkCentre 470cx TWAIN Scanner window appears, you can select the appropriate scan opt...
            • After adjusting the settings in the Scan window, you can perform a preliminary preview scan of th...
            • To launch a preview scan:
          • a) Load the document to be scanned in the Automatic Document Feeder.
          • b) Click the Prescan button.
            • The WorkCentre 470cx scans the image and a preview appears in the WorkCentre 470cx TWAIN Scanner ...
          • 8 Adjust the scan options as desired before initiating the final scan.
          • 9 Reload the document back into the Automatic Document Feeder.
          • 10 Click the Scan button.
          • 11 The document is scanned by the WorkCentre 470cx and the updated image is displayed in the TWAI...
        • Starting the WorkCentre 470cx TWAIN Scanner application from TextBridge Pro
          • 1 From the File menu, click on Select Scanner. A list of supported scanners will be displayed.
          • 2 From the list, select Xerox WorkCentre 470cx (TWAIN). Click OK.
          • 3 From the TextBridge Pro Process menu, select Get Page. A Page Type dialog will be displayed.
          • 4 Select the desired page type and select Scanner as the Page Source. Click OK.
          • 5 The WorkCentre 470cx TWAIN Scanner application is displayed. Select the appropriate scan option...
            • After adjusting the settings in the Scan window, you can perform a preliminary preview scan of th...
          • a) Load the document to be scanned in the Automatic Document Feeder.
          • b) Click the Prescan button.
            • The WorkCentre 470cx scans the image and a preview appears in the WorkCentre 470cx TWAIN Scanner ...
          • 6 Adjust the scan options as desired before initiating the final scan.
          • 7 Reload the document back into the Automatic Document Feeder.
          • 8 Click the Scan button.
          • 9 The document is scanned by the WorkCentre 470cx and the updated image is displayed in TextBridg...
            • Note: For questions concerning TextBridge Pro, either refer to the on-line help or visit the Pagi...
      • The WorkCentre 470cx TWAIN Scanner Window
        • The 470cx TWAIN Scanner Window is used to view and modify the scanned image. Using the features o...
          • Scanner Control Tabs
          • For more information, see page 6-9.
      • WorkCentre 470cx TWAIN Scanner Help
        • You can refer to the WorkCentre 470cx TWAIN Scanner application on-line help for assistance. To a...
        • On-line Help contains information about using the menus and commands of WorkCentre 470cx TWAIN Sc...
    • Scanner Control Tabs
      • You can adjust the settings for the document or photograph to be scanned prior to capturing the i...
      • Each of these tabs is described in detail in the following sections of this User Guide:
        • The Basic Tab see page 6-11.
        • The Image Quality Tab see page 6-23.
        • The Filters Tab see page 6-40.
        • The About Tab indicates the version of the WorkCentre 470cx TWAIN Scanning application.
      • The Basic Tab
        • The features of the Basic Tab are described in this section. All of the features of this tab are ...
          • Image Type
          • Available
          • Available
          • Available
          • Resolution
          • All selections available
          • 300, 200, and 150 dpi selections only available
          • 300, 200, and 150 dpi selections only available
          • Reduce/ Enlarge
          • Available
          • Not Available
          • Not Available
          • Descreen
          • Available
          • Not Available
          • Not Available
        • Image Type
          • This menu specifies the mode in which the image is to be scanned. Each of the selections availabl...
          • The following examples of the scan modes illustrate possible output for the scanned image.
        • True Color, RGB
          • In this scan mode, your scanner captures 24 bits of color image information for every dot (pixel)...
          • RGB simply stands for Red-Green-Blue; these being the additive primary colors. Additive refers to...
          • Excellent color details can be obtained using this scan mode, but be aware that True Color images...
          • Additionally, a high color or true color graphics card is required to adequately display the colo...
        • 256 Colors
          • Images scanned in 256 Colors mode are scanned in a maximum of 256 colors. The quality is not as h...
          • Gray 256 Scales
        • Gray 256 Scales
          • Images scanned in Gray 256 Scales mode are scanned in 256 shades of gray. If high quality copies ...
          • Gray 256 Scales provides accurate representation of black and white, and intermediate gray shades...
        • Halftone B/W
          • This scan mode uses various combinations of black and white pixels to simulate gray scales. While...
          • In this scan mode, each pixel of the image has two possible states: on (black) or off (white). Th...
        • Lineart B/W
          • Lineart B/W mode is generally the best choice for printed text or pen-and-ink drawings.
          • Like the Halftone B/W image type, this image type defines the state of each pixel in the image wi...
          • For this reason, files created in this mode will require approximately the same amount of disk sp...
            • Note: In both Halftone and Lineart modes, the resolution can only be set at 150, 200, or 300 dpi.
        • Resolution
          • The resolution setting determines the amount of information the scanner will capture in a scanned...
          • Resolution is measured in dpi (dots per inch). The higher the resolution is, the finer the image ...
          • 75 dpi
          • You can select any one of the resolution settings shown on the Resolution menu, or specify your o...
          • Using the Custom Resolution dialog box, three custom resolution settings can be made. These three...
          • To use the Custom Resolution dialog box:
          • 1 Type the desired resolution (in dpi)
          • 2 Click OK.
          • 3 The custom resolution created will then be displayed in the Resolution menu.
            • Note: The Resolution settings can be restored by clicking Default All at the bottom of the Basic ...
        • Reduce/Enlarge
          • This feature allows an image to be automatically enlarged or reduced as it is scanned. The defaul...
            • Note: When scanning a printed image for screen display only, scale the image down to increase pro...
          • Scaling 100%
          • Fixed scaling options are displayed as percentages of reduction or enlargement. Image width and h...
          • To change the Height or Width text box values:
          • 1 Insert the desired height and width values into the Height and Width text boxes.
          • 2 The units of measurement may be changed to inches, centimeters, millimeters, pixels, picas, poi...
          • 3 To prevent distortion of the image when changing height and width values, the height and width ...
            • Note: You can also change Height and Width values by directly adjusting the selection frame.
            • Note: Output image file size is proportional to both Height and Width. If both Height and Width v...
            • Note: Once you have confirmed or changed the size, resolution, and final scan boundary settings, ...
        • Descreen
          • This selection is used to eliminate moire patterns from the output image. Moire patterns are obje...
          • Besides a default setting of No Descreen, the Descreen selector provides three grades of descreen...
          • No Descreen
          • No descreening.
          • Art print (175 lpi)
          • The Art print selection is used to smooth the fine dot pattern found in high quality art prints a...
          • Magazine (133 lpi)
          • The Magazine selection is used to smooth the fine dot pattern found in glossy magazines made in t...
          • Newspaper (85 lpi)
          • The Newspaper selection smooths the coarse grain pattern commonly found in newspaper images made ...
            • Note: The preview display is not affected by the Descreen option. In order to see the results of ...
        • Saved Settings
          • Saved Settings allow the user to save a custom scan configuration.
          • Saved settings are used when the user wants to scan with a specific set of parameters on a regula...
      • The Image Quality Tab
        • The features of the Image Quality tab are described below. All of the features of this tab are av...
          • Color Channel Selection
          • All channels Available
          • Gray Channel Only
          • Gray Channel Only
          • Gray Channel Only
          • Highlight Control
          • Available
          • Available
          • Available
          • Available
          • Shadow Control
          • Available
          • Available
          • Not Available
          • Not Available
          • Midtone Control
          • Available
          • Available
          • Not Available
          • Not Available
          • Advanced Features
          • Available
          • Available
          • Not Available
          • Not Available
        • Color Channel
          • The Color Channel radio buttons are used to specify the color channel in which to change the High...
        • Gray Channel
          • The Channel Selector allows you to select an active channel.
          • The Gray Channel is the only channel available when the scanned image is scanned as Gray 256 Scal...
        • Red, Green, Blue Channels
          • The Red, Green, and Blue Channels are available when the scanned image is scanned in True Color, ...
          • With color scanning selected, you may select a color channel from the above set of buttons. This ...
        • Highlight
          • This control changes the highlighting of the entire image. It sets the value that the scanner and...
          • The Highlight value represents the lightest value in an image. All pixels above this point will b...
          • The Highlight scroll bar allows you to manually set a highlight level. The default for the Highli...
        • Shadow
          • The Shadow value represents the darkest value in an image. All pixels below this point will be re...
          • The default value for Shadow is 0. You can increase or decrease the shadows in a particular image...
          • Increasing the shadow value has the net effect of darkening the dark areas of your image. Decreas...
        • Midtone
          • All optical devices such as monitors and scanners have some differences in their light sensitivit...
          • To change the Midtone value, move the Slider to the left or right to change the values in the adj...
          • Ordinarily, good results can be obtained from your machine by leaving the slider at its default v...
          • You may select the Reset Settings from the Settings menu to get the default value. However, you c...
        • The Advanced Selection
          • The Advanced selection will present features that allow you to modify the Level Adjustment and To...
          • For both the Level Adjustment and the Tonal Map functions, the window displayed contains small re...
          • To activate the Level Adjustment or Tonal Map functions, click on the Advanced... button at the b...
          • When this button is selected, the Level Adjustment window is displayed by default.
          • Level Adjustment
          • The Level Adjustment dialog box shows the distribution of brightness levels in your image. To adj...
          • By varying the Shadow points and Highlight points you can change the relative shades and highligh...
          • The Midtone point represents the Gamma setting for your particular screen. On the histogram, the ...
          • Therefore, all pixels in the original that are darker than the current shadow point are now compl...
          • Setting the highlight point to 200 renders all pixels greater than or equal to 200, on the origin...
          • The Midtone is a relative measure of the gamma of your monitor. The scale for Midtone ranges from...
          • The Midtone is bound by the Shadow and Highlight terms and cannot exceed them at any time. So, if...
        • Master, Red, Green, Blue Channel
          • With color scanning selected, you may select a color channel via the color buttons. This will all...
          • The histogram plot is a bar chart of pixel counts, or frequencies, plotted against brightness lev...
          • To make changes to the histogram plot, and thus, to a preview image, drag the triangular-shaped h...
          • Color Channel Buttons
          • The effect of the Histogram plot changes in the Histogram dialog box may be restricted to a singl...
          • Clicking the Histogram button at the bottom of the dialog box displays a histogram for the entire...
            • Note: For grayscale scanning, the Red, Green, and Blue buttons will not be available.
          • Operation Summary:
          • 1 Select the Advanced... button on the Image Quality tab. This will display the Level Adjustment ...
          • 2 On the histogram, use the mouse key to click on the Black, Gray, or White triangles to make cha...
          • 3 To see the changes and compare them to the original previewed image, click on Sample 1 to see t...
          • 4 To make a second enhancement for comparison, click on Sample 2. Make new enhancements to the or...
          • 5 After completing enhancement settings, click on the desired sample to choose the image.
          • 6 Click OK to save the changes and close the Enhancement dialog box. If you do not want to save t...
            • Tonal Map
            • If you select the Tonal Map tab, the following will be displayed.
            • The Tonal Map is yet another way to adjust Highlight, Midtone, or Shadow levels in your images. W...
            • The shape and slant of the tonal map represent brightness level ratios between the input of the o...
            • The horizontal axis represents the original input brightness and the vertical axis represents the...
            • As shown in the figure below, if the curve is changed into a convex shape above the original diag...
            • If the curve is changed into a concave shape below the original diagonal, the enhanced image will...
            • Operation:
          • 1 Click on the Tonal Map icon in the Preview window or the Tonal Map tab in the Enhancement dialo...
          • 2 Click on the Tonal Map curve, an indicator appears which can then be dragged to change the shap...
          • a) If a previously saved Tonal Map is desired, select the Load button. An Open dialog box appears...
          • b) Or, click on the Reset button to return the Tonal Map to the default diagonal as in the original.
          • c) Click the Save button to save the changes as a customized setting. A Save As dialog box will a...
          • 3 Select the Histogram button to see a histogram of the changes made.
          • 4 Select the OK button to accept all the changes or the Cancel button to abandon all unsaved chan...
        • Tonal Map with Color Scanning
          • With color scanning selected, you may select a color channel via the color buttons. This will all...
          • Color Channel Buttons
          • In the above example, the Green curve has been dragged to a convex shape. This action results in ...
      • The Filters Tab
        • The features of the Filters Tab are described below, and are used to apply various visual modific...
          • Sharpness Control
          • Available
          • Available
          • Not Available
          • Not Available
          • Rotate Control
          • Available
          • Available
          • Not Available
          • Not Available
          • Flip Image Control
          • Available
          • Available
          • Not Available
          • Not Available
          • Invert Image Control
          • Available
          • Available
          • Available
          • Available
        • Filter
          • Filter is typically useful for high-contrast images which soften or sharpen edges and boundaries ...
          • No Filter
          • This is the default filter option. No filtering will take place when using this option.
          • Sharpen
          • This selection emphasizes the edges of an image. It sharpens the image boundaries by increasing t...
          • Sharpen More
          • This option further emphasizes the edges of an image. This option produces a much stronger contra...
          • Blur
          • This selection softens the image by smoothing out any sharp transitions in intensity between two ...
          • Blur More
          • This option further softens the image by performing the same function as the Blur option, but to ...
            • Note: If you blur the image too much, you will risk losing texture and depth in the image.
        • Rotate Image
          • This selection provides the ability to rotate an image. The rotation mechanism rotates an image i...
        • Flip Image
          • This selection provides the ability to flip an image. The flipping mechanism flips an image about...
        • Invert Image
          • This function inverts all the tone values, providing a photographic negative of the original. Thi...
    • Preview Window
      • After adjusting the settings in the Scanner Control window, choose any one of the tools in the Pr...
      • Image Control Tools. For information, see page 6-44.
      • Image Control Tools
        • The Image Control Tools are used to control the image displayed in the Preview Window. The functi...
        • Frame Tool
          • After a preview image has been created, you can define the boundaries of the area to be included ...
          • Use the Frame tool to select a rectangular portion (selection frame) of the preview screen, or se...
          • To use the Frame tool:
          • 1 Select the Frame tool by clicking the Frame tool icon.
          • 2 Drag the cursor to the preview area and release the mouse button when the selection frame is in...
          • 3 To adjust the selection frame size or shape, drag any edge or corner of the frame in or out. Al...
          • 4 To move the selection frame to a different area of the image without changing its size or shape...
          • 5 To create an entirely new selection frame, place the cursor outside the existing selection fram...
            • Note: If you hold down the Shift key and drag the mouse diagonally, the sides of the selection fr...
        • Zoom In and Out Tools
          • The Zoom In and Out tools allow you to zoom in or out on an image within the Preview window; zoom...
          • To use the Zoom In tool:
          • 1 Select the Zoom In tool by clicking the Zoom In tool icon.
          • 2 Drag the cursor to the preview area. The cursor will change to a magnifying glass whenever it i...
          • 3 Zoom in (magnify an area) by positioning the cursor on an area of interest in the preview area ...
            • As an alternative to the method stated above, select the Zoom tool and then, while holding the mo...
          • 4 Use the scroll bars to view hidden areas of the displayed preview image.
            • To use the Zoom Out tool:
          • 1 Select the Zoom Out tool by clicking the Zoom Out tool icon.
          • 2 Drag the cursor to the preview area. The cursor will change to a magnifying glass whenever it i...
          • 3 Zoom out by positioning the cursor in the preview area and clicking the left mouse button.
            • Note: The Zoom In and Out tools do not affect the image produced by the Scan control. It only aff...
        • Width and Height Indicators
          • The Width and Height indicators will display the width and height of the frame defined with the f...
        • File Size Indicator
          • The file size indicator will display the file size that will result for the scanned image defined...
        • Prescan Button
          • The Prescan button is used to obtain a low resolution preview of the document. The prescanned doc...
        • Scan Button
          • The Scan button is used to obtain the final scan of the document after all of the enhancement fea...
          • When Scan is selected, the scanned image does not appear in the Preview Window. It appears in the...
          • Chapter 7
• Troubleshooting
  • Click on one of the following topics, or use the Search button on the left.
  • This section describes Troubleshooting for the following areas:
    • Clearing Jams
    • LCD Display Error Messages
    • Fax Problems
    • Printer Problems
    • Print Quality Problems
  • Refer to the specific subsection for a description of the problem and associated solutions.
  • Clearing Jams
    • Document Jams While Sending a Fax
      • If a document jams while you are sending it, DOCUMENT JAM appears in the display.
      • Caution: Do not pull the document out of the slot or you may damage your machine.
      • 1 Open the control panel by pulling lightly on the Control Panel cover.
      • 2 Carefully remove the jammed document. Close the control panel firmly until it clicks into place.
    • Paper Jams While the Machine is Printing
      • By carefully selecting paper type and loading them properly, you should be able to avoid most pap...
      • If Jammed in the Paper Feed Area at the Rear of the Machine
        • 1 Remove the stack of paper (if necessary).
        • 2 Remove the jammed paper by gently pulling it straight up as shown in the diagram below.
        • 3 After you remove the jammed paper, reload the stack of paper back into the Automatic Paper Feed...
        • 4 Adjust the paper guide to match the width of the paper.
      • If Paper is Jammed in the Printer Output Area
        • If the paper jams as it exits to the printer exit tray, PAPER JAM will appear on the display. Rem...
        • Caution: If there is resistance when you pull the paper, and it does not move easily when you pul...
      • If Paper is Jammed Inside the Machine
        • 1 Open the Control Panel cover (1) and the Cartridge Compartment cover (2).
          • 1
        • 2 Carefully remove the jammed paper as shown in the diagram below.
        • 3 Close the Control Panel cover and the Cartridge Compartment cover.
    • Tips for Avoiding Paper Jams
      • By carefully selecting print materials and loading them properly, you should be able to avoid mos...
        • Follow the procedures in Loading Paper on page 1-18 to load paper properly. Make sure the adjus...
        • Do not overload the paper. Never exceed the maximum capacity of 100 sheets of paper in the Auto...
        • Flex, fan, and straighten paper before loading it.
        • Do not load wrinkled, creased, damp, highly curled, or previously stapled paper.
        • Do not mix paper types.
        • Use only recommended print paper.
        • Ensure that the recommended print side is facing up when loading paper into the feeder.
        • Store print materials in an acceptable environment.
  • LCD Display Error Messages
    • CARTRIDGE MISMATCH
    • The print cartridge is not correctly installed in the machine
    • Following the procedure in Installing Ink Cartridges on page 1-12, remove and re- install the pri...
    • INK OUT
    • The print cartridge is out of ink.
    • Install a new print cartridge.
    • DUPLICATED
    • The number entered is already stored in another one-touch or speed dial location
    • Check the number and enter under one location.
    • RETRY REDIAL?
    • The machine is waiting for the programmed interval to automatically redial a previously busy stat...
    • You can press the Start/Enter button to immediately redial, or the Stop button to cancel the redi...
    • COMM. ERROR
    • There is a fax communications problem.
    • Try faxing again.
    • INCOMPATIBLE
      • Remote machine did not have the requested feature, such as Polling.
      • The remote machine has insufficient memory to complete the operation you are attempting.
    • Confirm the features of the remote party’s machine.
    • Try sending the fax to a another fax machine.
    • DOCUMENT JAM
    • The document jammed in the paper feeder.
    • Refer to Clearing Jams on page 7-2 to remove any jammed paper.
    • DOOR OPEN
    • The cover is not securely latched.
    • Press down on the cover until it snaps in place.
    • GROUP NOT AVAILABLE
    • You have tried to select a group location where only a single location number can be used.
    • Group Location Feature is not available.
    • LINE ERROR
    • Your machine cannot connect with the remote site, or it has lost contact because of a problem on ...
      • Try again. If the failure persists, wait an hour or so for the line to clear, then try again.
      • Turn on ECM mode. See User Options (System Data) on page 1- 56.
    • LOAD DOCUMENT
    • You have attempted to set up a sending operation without loading a document.
    • Load a document and try again.
    • MEMORY FULL!
    • The machine’s memory is full.
      • Delete unnecessary documents.
      • Retransmit after more memory becomes available.
      • Split the transmission into more than one operation.
    • NO ANSWER!
    • The remote machine has not answered and all redial attempts have been made.
    • Try again. Make sure the remote machine is operational.
    • NO. NOT ASSIGNED
    • The One-Touch or Speed Dial location you tried to use has no number assigned to it.
      • Dial the number manually with the numeric keypad.
      • Assign the number to a One-Touch or Speed Dial button and try again.
    • NO PAPER
    • ADD PAPER THEN PRESS
    • The paper feed tray is empty.
    • The message is also displayed if paper narrower than A4, Letter, or Legal is loaded to print a PC...
    • If the machine runs out of paper while printing a fax, it will restart printing when more paper i...
    • If it runs out when printing from a PC, press any one of the four arrow buttons after loading mor...
    • PAPER JAM
    • Paper jammed inside the unit.
    • Press the Stop button and clear the jam. Refer to Paper Jams While the Machine is Printing on pag...
    • POLLING ERROR
      • The remote fax machine you want to poll is not ready to respond to your poll.
      • When setting up to poll another fax machine, you have used an incorrect poll code.
      • The remote operator should know in advance that you are polling and have their fax unit loaded ...
      • Enter the correct poll code.
    • POWER FAILURE
    • A power failure occurred.
    • If there are documents stored in memory, a Power Failure Report will be printed automatically whe...
  • Fax Problems
    • The machine is not working, there is no display, and the buttons are not working.
      • Unplug the power cord and plug it in.
      • Check for power at the outlet.
    • There is no dial tone.
      • Check that the telephone line cord is connected properly.
      • Check the phone wall socket by plugging in another phone.
      • Try using a different telephone cord.
    • The telephone numbers stored in memory do not dial correctly.
    • Make sure the telephone numbers are stored correctly in memory. Print a Telephone Numbers List. S...
    • The document does not feed into the machine.
    • Make sure the document is not wrinkled or creased and you are feeding it correctly. Also ensure t...
    • You cannot receive faxes automatically.
      • Ensure that either FAX or TEL/FAX mode is selected.
      • Ensure there is paper and ink in the machine.
      • Ensure that your machine’s memory is not full. Check the display for a MEMORY FULL error message.
    • The machine cannot receive faxes manually.
    • Ensure that you are hanging up the handset before you press the Start/Enter button.
    • NOTE: This applies only to Xerox WorkCentre 470cx models equipped with a telephone connected to t...
    • The machine will not transmit faxes.
      • Make sure that the document is loaded face down.
      • Check that the LCD display reads TX.
      • You may have hung up the handset of the external phone before you pressed the Start/Enter button.
      • Ensure the machine you are sending to is able to receive faxes.
    • You cannot poll another machine.
    • The fax machine you are calling may be using a poll code.
    • The document you are trying to retrieve is not loaded into the remote machine.
    • Blank spaces or poor text quality appear in incoming faxes.
      • The machine sending the fax may be faulty.
      • Line errors due to excessive noise on phone line.
      • Check your machine by making a copy.
      • Try cleaning the print heads. See Clean Head on page 1-46
    • Stretched words appear on incoming faxes.
    • The machine sending the fax had a temporary document jam.
    • Lines appear on copies or outgoing faxes.
    • Check your machine’s scan glass for marks and clean it, if necessary. See Cleaning the Document S...
    • Spots or lines appear on received faxes.
      • Check to see if the phone line is noisy.
      • Check the print head in your machine by making a copy.
      • Check the transmitting machine for a dirty scan glass.
    • The machine dials a number, but fails to make a connection with another machine.
    • The other machine may be turned off, out of paper, or cannot answer incoming calls. Have the oper...
    • The machine is unable to store a document in memory.
    • There may be insufficient memory available to store the document. If the display shows a MEMORY F...
    • Blank areas appear at the bottom of each page, or on other pages, only a small strip of text is p...
    • Check the paper settings in the user option setup. Refer to Selectable Options on page 1- 57.
  • Printer Problems
    • The printer does not print.
      • The PC cable is not connected properly.
      • The PC cable is defective. Swap the cable with one known to work. If necessary, replace the cable.
      • If the PC cable is one that was not received with the machine, ensure that it is compliant with...
      • The printer port is configured incorrectly. Check printer setting in Windows to make certain th...
      • A paper jam has occurred. Refer to Clearing Jams on page 7-2.
      • The printer may be configured incorrectly within an application. Check the application to verif...
      • The printer driver may be incorrectly installed. Re-install the printer driver. See Uninstallin...
    • The paper does not feed into the printer.
      • Paper has not been loaded properly. Remove and re-insert the paper correctly. Refer to Loading ...
      • There is too much paper in the Automatic Paper Feeder. Decrease the number of sheets of paper i...
    • Half of the printed page is blank.
      • The page layout is too complex. Simplify the page layout, and remove any unnecessary graphics f...
      • The page orientation setting may be incorrect. Change the page orientation in the Print Setup d...
      • The paper size and the software paper size settings do not match. Load the correct paper in the...
      • Scaling may be set to less than 100%. Change the scaling setting in the Paper/ Output dialog box.
      • The printer cable may be incorrect. Use or replace the cable with an IEEE-1284 rated cable.
      • The ink cartridge may be empty.
    • The printer prints the wrong data, or it prints incorrect characters.
      • The printer cable may be connected improperly. Check the cable connection.
      • There may be a problem with the printer driver software. Exit Windows and reboot the computer. ...
      • The printer cable may be incorrect. Use or replace the cable with an IEEE-1284 rated cable.
    • The paper constantly jams.
      • There is too much paper in the Automatic Paper Feeder (APF). Remove some of the paper from the ...
      • An incorrect type of paper is being used. Use only paper that meets the specifications required...
      • The paper setting method may be incorrect. If printing onto envelopes, insert the envelopes so ...
    • Printing is too slow.
      • If using Windows 3.x, Print Manager may be disabled. From the Control Panel Printers menu, chec...
      • If using Windows 3.x, the Background Printing item in the Option menu of Print Manager may be s...
      • If using Windows 95/98 or NT 4.0, the Spooling Setting may be set incorrectly. From the Start m...
  • Print Quality Problems
    • Light or blurred characters.
      • You may be using Draft quality or Normal quality mode. Try using High 1200 dpi print quality mode.
      • The print cartridge may be running out of ink. Replace the print cartridge. The Status monitor ...
      • Make sure you are using the correct type of paper. Try another type of paper.
      • You may be printing on the wrong side of the paper.
      • The print head may need cleaning. See Print Cartridge Nozzle Test on page 8-9.
    • Solid black areas on transparencies contain white streaks.
      • Try changing the fill pattern in your application software.
      • The print head may need cleaning. See Print Cartridge Nozzle Test on page 8-9.
    • Smudged or dark
    • characters.
      • Make sure you are using the correct type of paper. Try another type of paper.
      • Make sure the paper is straight and unwrinkled.
      • Let ink dry before handling the paper. You can use ‘Dry Time Delay’ check box in the print sett...
      • Change the Print Quality setting to Normal quality mode. See Main Tab on page 5-9.
      • The print head may need cleaning. See Print Cartridge Nozzle Test on page 8-9.
    • Characters with white lines
      • The print cartridge may be running out of ink. Replace the print cartridge. The Status monitor ...
      • Remove and reinstall the print cartridge. See Replacing the Ink Cartridge on page 8-18.
      • The print head may need cleaning. See Print Cartridge Nozzle Test on page 8-9.
      • If printing on transparencies, try changing the fill pattern in your application software.
    • Incorrect format or characters do not align correctly at left margin.
      • The media is incorrectly loaded or is an unsupported size or type. See Paper Guidelines on page...
      • Make sure you do not have hard-coded spaces at the left margin in your application.
      • The print head may need cleaning. See Print Cartridge Nozzle Test on page 8-9.
      • The print cartridge may be mis-aligned. See Cartridge Alignment on page 8-21.
    • Vertical straight lines are not smooth in tables, borders, and graphs.
      • Perform the Print Cartridge Nozzle Test on page 8-9.
      • The print cartridge may be mis-aligned. See Cartridge Alignment on page 8-21.
    • Solid black areas on transparencies contain white streaks.
    • Change the fill pattern in the application used to create the images on the transparency.
    • Printed color does not match screen colors.
      • The color print cartridge has run out of one or more inks. Install a new cartridge. See Replaci...
      • The print head may need cleaning. See Print Cartridge Nozzle Test on page 8-9.
    • Black and white is printing instead of expected color printing.
      • The print settings may be incorrect. Check Document Type setting in the printer driver Document...
      • A black cartridge may be installed instead of a color cartridge. Replace with a color cartridge...
    • Color print quality is poor.
      • Ensure that you are using the correct type of paper.
      • Ensure that the Paper Type setting is correct for the type of paper loaded. See Main Tab on pag...
      • Change the Print Quality setting to High or Normal. See Main Tab on page 5-9.
    • Printer power is on, but nothing prints.
      • The printer is improperly connected to the computer. Make sure the printer cable is firmly conn...
      • Make sure the printer cable is IEEE 1284- compliant bi-directional parallel interface cable.
      • Bad printer cable, or computer port. Try another cable.
      • Make sure your application has the WorkCentre 470cx selected as the default printer.
    • Printer seems to be printing, but no characters are printing.
    • Check the print cartridge. Tape may be covering the ink nozzles of the print cartridge. The print...
    • Unexpected characters are printed or characters are missing.
      • Make sure your application has the WorkCentre 470cx selected as the default printer.
      • The printer cable may not be securely connected to the printer and the computer, or the printer...
      • The print head may need cleaning. See Print Cartridge Nozzle Test on page 8-9.
    • Printer prints very slowly.
      • You may be using High 1200 dpi print quality. Change the Print Quality setting to Normal. See M...
      • Graphics print more slowly than text.
      • Color prints more slowly than black.
      • Special media prints more slowly than plain paper.
      • Another application currently open affects print speed. Close the running program if not required.
    • Control panel of your machine does not respond.
    • Unplug the power cord, then plug in the machine.
    • Page does not print.
    • Some extremely complicated page formats may not be printable on the printer. If you are using too...
  • Paper Feeding Problems
    • Paper is jammed during printing.
    • Clear the paper jam. See Paper Jams While the Machine is Printing on page 7-3.
    • Paper sticks together.
      • Ensure there is not too much paper in the Automatic Paper Feeder (APF). Depending on the thickn...
      • Make sure you are using the correct type of paper.
      • Remove paper from the APF and flex or fan the paper.
      • Humid conditions may cause some paper to stick together.
    • Paper fails to feed.
      • Make sure the envelope guide is not in the upright position.
      • Remove any obstructions inside the machine.
    • Multiple sheets of paper feed
      • Different types of paper may be stacked in the Automatic Paper Feeder. Load the paper of only o...
      • When loading paper, do not force the paper down into the printer.
      • If multiple sheets have caused a paper jam, clear the paper jam.
    • Paper skews or buckles
      • Ensure there is not too much paper in the APF. Depending on the thickness of your paper, the AP...
      • Make sure the paper guide does not cause the paper to bow in the APF.
      • Make sure you are using the correct type of paper.
      • When loading paper, do not force the paper down into the machine.
      • Make sure the right side of the paper is aligned with the right edge of the feeder, and the lef...
      • Make sure the envelope guide is not in the envelope position.
    • Transparencies stick together in the paper exit.
    • Use only the transparencies specially designed for printer. Remove each transparency as it exits ...
    • Envelopes skew or fail to feed correctly.
      • Ensure that the envelope guide has been turned upright to the envelope load position.
      • Ensure that the paper guide is against the left side of the envelopes.
  • Scanning Problems
    • You cannot scan a document into memory.
      • Make sure you load the document to be scanned in the document tray.
      • There may not be enough available memory to hold the document you want to scan.
      • If there are any fax documents stored in memory waiting to be sent when the remote machine answ...
    • The unit scans very slowly.
      • Graphics are scanned more slowly than text.
      • Communication speed becomes slow in scan mode because of the large amount of memory required to...
    • The following message appears on the computer screen:
    • Scanner is busy receiving or printing data. When the current job is completed, try again.
    • There may be a copying or faxing job in progress. When the current job is completed, try the job ...
    • The following message appears on the computer screen:
    • There is no document or the document is loaded improperly. Insert the document properly and try a...
    • Insert the document properly and push it down until the machine grips the document.
    • The following message appears on the computer screen:
    • The selected port is currently being used. Restart your computer and try again.
    • A scan error occurred and the scanning has not been completed properly. Reset your computer.
    • The following message appears on the computer screen:
    • Port is disabled. Check if the port is properly connected, power is on, scanner is not busy. Then...
    • The printer cable may be improperly connected or the power may be off. Ensure that the
    • WorkCentre 470cx is plugged in. If the problem persists, turn the computer and printer off. Wait ...
    • The following message appears on the computer screen:
    • Port is disabled. Check if the port is properly connected, or power is on. Then restart your comp...
      • An I/O error has occurred during scanning. Check for proper cable connection and for a bad cable.
    • Chapter 8
• Maintenance
  • Click on one of the following topics, or use the Search button on the left.
  • Clearing Memory
    • You can selectively clear information stored in your machine’s memory.
    • 1 Press the Menu button, then press Memory Clear on the One-Touch keypad. MEMORY CLEAR ITEM (1-4)...
      • 1. SYSTEM ID
      • The System ID number and name are cleared from the machine’s memory.
      • 2. SYSTEM DATA
      • Restores user-selectable options to the default value.
      • 3. PHONEBK/MEMORY
      • Clears the One-Touch, Speed Dial, or Group Dial numbers stored in memory. All the Scheduled Job o...
      • 4. TX-RX JOURNAL
      • Clears all records of transmissions and receptions.
    • 2 Highlight the memory items you want to clear by pressing the Up or Down button repeatedly until...
    • 3 Press the Start/Enter button.
      • ARE YOU SURE? appears in the LCD display.
    • 4 Press 1 to confirm, or use the Right or Left button to choose YES, then press the Start/Enter b...
  • Cleaning the Document Scanner
    • To keep your machine working properly, occasionally clean the white roller, Automatic Document Fe...
    • 1 Power off the WorkCentre 470cx by unplugging it from the wall outlet.
    • 2 Open the Control Panel by pulling lightly on the Control Panel Cover assembly.
    • 3 Disassemble the white roller as follows:
    • a) Both ends of the white roller have plastic bushings that are used to secure the roller in the ...
    • b) Rotate the bushings until they reach a vertical position (B).
    • c) Pull the roller upward and out of the machine.
    • 4 Wipe the roller surface with a soft cloth dampened with water.
    • 5 Using a cotton swab or a soft dry cloth, clean the ADF rubber pad.
    • 6 Carefully wipe the scanning glass with a SOFT, DRY CLOTH. If the glass is very dirty, first wip...
      • Caution: Never spray liquid directly onto the scanning glass.
    • 7 Replace the roller by performing steps one and two in reverse order.
    • 8 Close the control panel firmly until it clicks into place.
  • Managing the Ink Cartridges
    • Tips for your ink cartridges
      • To get the maximum benefit from your ink cartridges:
        • Do not remove a ink cartridge from its packaging until you are ready to install it.
        • Do not refill the ink cartridge. The warranty will not cover damage caused by using refilled ca...
        • Store the ink cartridge in the same environment as the printer.
        • Do not remove a ink cartridge from the printer except to replace it. Immediately replace the in...
        • Do not swap the color cartridge with the black or photo cartridges. The color cartridge should ...
        • If you have an opened ink cartridge you are not currently using and do not have an available pr...
    • Print Cartridge Nozzle Test
      • You should test the print cartridge when the print is not clear or image information is missing. ...
      • The nozzle test cleans the ink cartridge by purging the nozzles. Then it prints a test so you can...
        • When you suspect the nozzles are clogged.
        • When characters are not printing completely.
    • Cleaning the Print Heads
      • To clean the print head using your WorkCentre
        • The Clean Head procedure cleans the print nozzles and removes any deposits that may impair printi...
      • To run the Clean Head Procedure:
        • 1 Press the Menu button, then press the Maintenance button on the one-touch keypad. The display i...
        • 2 Press the Up button. CLEAN HEAD ? appears in the LCD display.
        • 3 Press the Start/Enter button. PRINTING... appears on the LCD display.
          • The WorkCentre 470cx prints a head cleaning test pattern. Notice the series of diagonal lines acr...
      • To clean the nozzles from your PC:
        • In Windows 95/98:
        • 1 Go to Start, Programs, Xerox WorkCentre 470cx.
        • 2 Select Xerox WorkCentre 470cx Control Program on LPT1.
        • 3 The Control Program window opens.
          • Note: For Windows 3.x: At system startup, open the Xerox WorkCentre 470cx group from Program Mana...
        • 4 Click the Cartridges tab, then click the Clean Print Nozzles button. The printer feeds a sheet ...
          • Note: There are minor differences in the appearance of the Cartridges Tab between Windows 95/98 a...
          • Examine the test pattern. The example below shows a test pattern of all nozzles functioning corre...
          • Compare the diagonal same-color lines at the top and bottom of the test pattern. Look for a break...
          • If the bottom line shows improvement, rerun this test. If improvement continues, rerun the test. ...
        • 5 If print quality does not improve, remove and reinstall the ink cartridge. Repeat the nozzle test.
        • 6 If the line is still broken, wipe the nozzles and contacts. Refer to Wiping the Ink Cartridge N...
      • Wiping the Ink Cartridge Nozzles and Contacts
        • If print quality does not improve after repeating the nozzle test, the problem may be caused by d...
          • nozzles
          • contacts
          • carrier contacts in the printer
        • Follow this procedure:
        • 1 Remove the ink cartridge. See Replacing the Ink Cartridge on page 8-18.
        • 2 Use a clean, lint free cloth, dampened with water only, to gently clean the entire copper color...
          • If you are cleaning a color ink cartridge, be especially careful to wipe the nozzles in only one ...
        • 3 Allow the copper-colored area to dry, then reinstall the ink cartridge and repeat the nozzle test.
          • If the line is still broken, clean the print cartridge carrier contacts in your machine Cleaning ...
          • If print quality still has not improved, replace the ink cartridge.
      • Cleaning the Cartridge Carrier Contacts
        • 1 Press the Cartridge Button. The Cartridge Carrier Assembly moves to the center of the machine.
        • 2 Open the Control Panel and the Cartridge Compartment Cover.
        • 3 Unplug the power cord from the electrical outlet or the rear of the machine.
        • 4 Remove the Ink Cartridges.
        • 5 Use a CLEAN, LINT FREE, DRY CLOTH to clean the ink cartridge carrier contacts inside the printer.
        • 6 Reinstall the ink cartridge.
        • 7 Close the Control Panel and the Cartridge Compartment Cover.
        • 8 Plug the power cord in.
    • Replacing the Ink Cartridge
      • The ink cartridge includes the ink supply and the print head. Each time you replace the ink cartr...
      • When you notice the print becomes light or INK LOW appears in the display, replace your cartridge.
        • Note: When INK LOW appears during PC printing, the machine continues printing. After PC printing ...
        • Note: Your machine counts and keeps ink low counts for both ink cartridges.
      • To replace the ink cartridge, perform the following steps:
      • 1 Open the control panel (1) and the cartridge compartment cover (2).
      • 2 Pull the handle of the ink cartridge(s) you want to replace toward you until there is a click. ...
      • 3 Remove a new ink cartridge from its packaging and carefully remove the tape covering the print ...
      • 4 Insert the ink cartridge in the cartridge holder, then push the ink cartridge firmly to the rea...
        • If the ink cartridge moves loosely in the carrier, it has not clicked into place. Repeat this step.
      • 5 Close the cover and the control panel.
      • 6 The LCD displays CARTRIDGE CHANGED? NO. Select the desired action item using the Up or Down but...
        • did not change any cartridge
        • CARTRIDGE CHANGED? NO
        • changed a color cartridge
        • CARTRIDGE CHANGED? LEFT
        • changed a black or photo cartridge
        • CARTRIDGE CHANGED? RIGHT
        • changed a color and a black or photo cartridge
        • CARTRIDGE CHANGED? BOTH
      • 7 Press the Start/Enter button.
      • 8 Select the replaced cartridge type using the Up or Down butons. If the replaced cartridge is a ...
      • 9 Press the Start/Enter button. The machine returns to Standby mode.
        • Note: If you selected NEW COLOR, NEW BLACK, or NEW PHOTO, the machine automatically prints out an...
        • Note: If you are interrupted and leave the print carrier in the load position for more than 60 se...
    • Cartridge Alignment
      • You should print the cartridge alignment test if vertical lines or characters appear crooked. The...
      • To align the cartridge from your PC:
        • 1 Open the Xerox WorkCentre 470cx Control Program on LPT1. Refer to Starting the WorkCentre 470cx...
        • 2 Click the Align Cartridges button.
        • 3 The printer feeds a sheet of paper and prints the alignment test pattern.
          • Examine the test print. If the vertical lines are straight, no adjustment is needed. If the lines...
      • To align the cartridge using the control panel of your WorkCentre:
        • The Arrange Alignment menu settings provides an easy way to check and adjust Ink Cartridge print ...
        • To run the Arrange Alignment:
        • 1 Press the Menu button, then press the Maintenance button on the one-touch keypad. The display i...
        • 2 Press the Down button. ARRANGE ALIGNMENT ? appears in the LCD display.
        • 3 Press the Start/Enter button. PRINTING... appears on the LCD display.
          • The WorkCentre 470cx prints out a Cartridge Alignment pattern sheet consisting of a series of fou...
          • After printing out the Cartridge Alignment sheet, the Cartridge Maintenance set up menu appears o...
            • CARTRIDGE MAINT.
            • <15> [0-30] A
          • The letter A located on the right end of the lower line in the display corresponds to alignment t...
        • 4 Using the Number Keypad, enter the number of the line which appears the straightest from patter...
        • 5 Press the Start/Enter button to confirm your selection. The LCD panel updates and the set up sc...
        • 6 Using the Number Keypad, enter the number of the line which appears the straightest from patter...
        • 7 Press the Start/Enter button to confirm your selection. The LCD panel updates and the set up sc...
        • 8 Using the Number Keypad, enter the number of the line which appears the straightest from patter...
        • 9 Press the Start/Enter button to confirm your selection. The LCD panel updates and the set up sc...
        • 10 Using the Number Keypad, enter the number of the line which appears the straightest from Align...
        • 11 Press the Start/Enter button to confirm your selection. The LCD panel updates and returns to n...
    • ADF Rubber Retard Pad Replacement
      • After about one year of operation, or if you have multiple pages scanning at one time, your retar...
      • 1 Open the document feeder cover.
      • 2 Insert a sharp, thin object such as the tip of a small screwdriver and release the latches. Thi...
      • 3 Remove the retard pad and plastic support from the machine.
      • 4 Insert a new retard pad and support onto the holder, and snap in into place.
      • Appendix
        • Click on one of the following topics, or use the Search button on the left.
  • Specifications
    • Applicable line
    • Public Switched Telephone Network (PSTN) or behind PABX (FCC Part 68 2-wire compliant)
    • Compatibility
    • ITU Group 3
    • Fax Data coding
    • MH/MR/MMR (ITU-T-T4)
    • Modem speed
    • 14400/12000/9600/7200/4800/2400 bps
    • Transmission speed
    • Approx. 6 sec./ page (V.17 ECM: 14.4 kbps)
    • Effective scanning width
    • 8.1 inches (208 mm)
    • Effective printing width
    • 8.0 inches (203 mm)
    • Scanning method
    • Sheet-fed Contact Image Sensor (CIS)
    • Memory
    • 0.5 MByte
    • Halftone
    • 64 levels
    • Printing speed
    • 6 PPM Mono Draft (Letter/A4 Size)
    • 3 PPM Color Draft (Letter/A4 Size)
    • Black Ink Cartridge Yield
    • About 1075 Sheets (5% Pattern, A4)
    • Color Ink Cartridge Yield
    • About 240 Sheets (15% Pattern, A4)
    • Source document output tray
    • 30 sheets (20 lb or 75 g/m2)
    • LCD
    • 16 characters x 2 lines
    • Dimension (W x D x H)
    • 438 x 360 x 192 mm
    • Weight
    • 14.5 lb with tray (6.6 Kg)
    • Power requirements
    • AC 220V / AC 110V (Auto Switching), Rated frequency: 50-60Hz
    • Power consumption
    • (Standby) 13 Watts (Maximum) 490 Watts
    • Environmental conditions
    • Temperature : 50˚F to 90˚F (10˚C to 32.5˚C)
    • Humidity : 20% to 80% RH
    • Auto dialer
    • One-touch dialing (registration for 20 numbers)
    • Speed dialing (registration for 50 numbers)
    • Document size - Width - Length
    • 3.0 to 8.5 inches (76.2 to 216 mm)
    • Single page: 5 to 14 inches (127 to 356 mm)
    • Multi pages: 5 to 11.7 inches (128 to 297 mm)
    • Recording paper size
    • - for automatic paper feeder
    • - for manual paper feeder
    • Letter: 8.5 x 11 inches (216 x 279 mm)
    • A4 : 8.27 x 11.69 inches (210 x 297 mm)
    • Legal : 8.5 x 14 inches (216 x 356 mm)
    • Length: 5 to 14 inches (127 to 356 mm)
    • Width: 5.6 to 8.5 inches (143 to 219 mm)
    • Recording paper weight
    • - for automatic paper feeder
    • -for manual paper feeder
    • 16 lb to 24 lb (60 to 90 g/m2)
    • 12.5 to 32 lb (31 to 130 g/m2)
    • Automatic paper feeder capacity
    • 100 sheets; 16 to 24 lb (60 to 90 g/m2) weight
    • Printing method
    • Color Thermal-Inkjet
    • Printing resolution
    • 1200 x 1200 dpi (addressable)
    • Scanning resolution (fax)
    • Horizontal x Vertical
    • Standard: 203 x 98 dpi
    • Fine: 203 x 196 dpi
    • Super fine: 300 x 300 dpi
    • Scanning resolution (scanner)
    • 75 dpi - 300 dpi optically and the higher resolutions up to 4800 dpi can be supported by interpol...
    • Copy resolution
    • 300 x 300 dpi (draft)
    • 600 x 300 dpi (normal)
    • Battery backup
    • 15 minutes
  • FCC Regulations
    • Send Header Requirements
      • Federal communications commission (FCC) regulations require all persons within the United States ...
      • This facsimile machine provides the local ID and name features required for the FCC regulation. T...
    • Data Coupler Information
      • This machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communi...
      • This equipment complies with Part 68 of the FCC rules. On the rear of this equipment is a label t...
      • The REN is used to determine the quantity of devices you may connect to your telephone line and s...
      • Ask your local telephone company for the modular jack type installed on your line. Connecting thi...
      • You may safely connect the machine to the following standard modular jack: USOC RJ-11C. Use the s...
      • An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment ...
      • Do not connect this machine to a party or coin operated phone line.
      • Repairs to the machine should be made only by a Xerox representative or an authorized Xerox servi...
      • If you find the telephone line is damaged or the telephone company notifies you that your machine...
      • The telephone company will, where practical, notify you when they need to temporarily disconnect ...
        • Immediately notify you of their temporary action.
        • Reconnect service when the source of damage is removed.
        • Inform you of your right to bring a complaint to the FCC under FCC rules.
      • The telephone company may make changes to its communications facilities, equipment, operations, o...
        • Make your machine incompatible with their equipment.
        • Require modification or alteration of the machine.
        • Otherwise physically affect performance of the machine.
      • When programming emergency numbers and/or making test calls to emergency numbers:
        • Remain on the line and briefly explain to the dispatcher the reason for the call before hanging...
        • Perform such activities in the off-peak hours, such as early morning hours or late evenings.
    • Radio Frequency Emissions
      • This equipment has been tested and found to comply with the limits for a Class B digital device, ...
        • Reorient or relocate the receiving antenna.
        • Increase the separation between the equipment and receiver.
        • Connect the equipment into an outlet on a circuit different from that to which the receiver is ...
        • Consult the dealer or an experienced radio/TV technician for help.
      • Change or modifications to this equipment not specifically approved by the Xerox Corporation may ...
      • Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
    • Canadian Certification
      • Notice: The Industry Canada Label on the machine identifies certified equipment. This certificati...
      • Before installing this equipment, users should ensure that it is permissible to be connected to t...
      • The customer should be aware that compliance with the above conditions may not prevent degradatio...
      • Repairs to certified equipment should be made by an authorized Canadian maintenance facility desi...
      • Users should ensure for their own protection the electrical ground connections of the power utili...
      • Caution: Users should not attempt to make such connections themselves, but should contact the app...
      • Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indicati...
      • This digital apparatus does not exceed the Class B limits for radio noise emissions from digital ...
      • Cet appareil numérique est conforme aux limites d’émission de bruits radioélectriques pour les ap...
  • Safety and Legal Requirements for the UK
    • Approvals and Certification
    • The CE marking applied to this product symbolises Xerox Europe Declaration of Conformity with the...
    • January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximatio...
    • January 1, 1996: Council Directive 89/336/EEC, approximation of the laws of the member states rel...
    • A full declaration, defining the relevant directives and referenced standards can be obtained fro...
    • Xerox Europe Product Safety, Xerox Europe Technical Centre, PO Box 17, Bessemer Road, Welwyn Gard...
    • Warning: This product is certified manufactured and tested in compliance with strict safety and r...
    • Warning: In order to allow this equipment to operate in proximity to industrial, Scientific and m...
      • Your product and supplies have been designed and tested to meet strict safety requirements. These...
      • Follow all warnings and instructions marked on, or supplied with, the product.
      • Unplug this product from the wall outlet before cleaning. Always use materials specifically desig...
      • Do not use aersol cleaners. Follow the instructions in this User Guide for proper cleaning methods.
      • Never use supplies or cleaning materials for purposes other than what they were intended. Keep al...
      • Do not use this product near water, wet locations, or outdoors.
      • Do not place this product on an unstable cart, stand, or table. The product may fall, causing per...
    • Warning: This product must be earthed.
      • This product is equipped with a 3-wire, grounding-type plug (i.e., a plug having a third groundin...
      • This product should be operated from the type of power source indicated on the marking label. If ...
      • Do not allow anything to rest on the power cord. Do not locate the product where persons will ste...
      • Slots and openings in the cabinet and in the back and bottom of the product are provided for vent...
      • Never push objects of any kind into the slots of the product as they may touch dangerous voltage ...
      • Never spill liquid of any kind on the product.
      • Never remove any covers or guards that require a tool for removal, unless directed to do so in a ...
      • Never defeat interlock switches. Machines are designed to restrict operator access to unsafe area...
      • Use of an extension cord with this product is not recommended or authorized. Users should check b...
      • If you need additional safety information concerning the copier or Xerox supplied materials you s...
      • *(UK) 44 (0)1707 353434
      • *Safety Quality Standards: The product is certified to EN 60950.
      • Other National Standards: The product is also certified in compliance with applicable standards b...
    • The Electricity at Work Regulation (in England and Wales) UK ONLY
      • Electricity at Work Regulations:
        • The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990....
        • All Xerox equipment have been designed to exacting safety standards. They have all undergone a va...
        • Xerox equipment which has been properly and regularly serviced and maintained should not have to ...
        • Xerox equipment should, however, be properly and regularly serviced and maintained at all times.
        • QUESTION: What is the Electricity at Work Regulation?
        • ANSWER: The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 Apr...
        • QUESTION: Does Xerox Europe comply with the Electricity at Work Regulation?
        • ANSWER: The regulation places a duty on all employers and self-employed persons to ensure the ele...
        • The regulation does not impose on, amongst others, manufacturers or suppliers of such electrical ...
        • QUESTION: Is Xerox equipment safe?
        • ANSWER: All Xerox equipment supplied by Xerox Europe and their authorised distributors conform to...
        • QUESTION: Is the Xerox equipment in my premises safe?
        • ANSWER: All Xerox equipment supplied by Xerox Europe and their authorised distributors conform to...
        • Xerox Europe Customer Service Engineers ensure Xerox equipment is serviced and maintained to exac...
        • QUESTION: Does the Xerox equipment in my premises comply with the Electricity at Work Regulations?
        • ANSWER: All employers and self-employed persons must ensure that the electrical systems in their ...
        • Xerox Europe's Product Safety function has prepared a guide which contains a list of tests which ...
        • Please contact the Xerox Europe Customer Service Organisation for further information.
        • THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MA...
        • QUESTION: I would like to carry out my own safety tests on the Xerox equipment in my premises.
        • ANSWER: You may, of course, request such tests as you deem necessary to satisfy yourself that you...
        • QUESTION: I require records of all tests.
        • ANSWER: After safety testing, your Xerox Europe Customer Service Engineer will provide you with a...
        • In the event of any defect being noted, the Xerox equipment will be switched off and disconnected...
        • PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES.
        • Please contact us if you have any queries regarding the information provided in this document.
        • Xerox Europe Product Safety, Xerox Europe Technical Centre, PO Box 17, Bessemer Road, Welwyn Gard...
  • European Product Marking Requirements
    • CTR 21 Annex II
      • The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European si...
      • In the event of problems, you should contact your equipment supplier in the first instance.
    • CTR 21 Annex III
      • The Xerox fax option for the WorkCentre 470cx has been approved in accordance with Council Decisi...
      • In general, under the scope of this approval, this product has been designed to work with the nat...
      • The test standard used for this approval is TBR21. To assist in the use and application of termin...
      • The fax kits may also be configured by a Xerox representative to be compatible with other country...
  • Telephone Connectivity Guidelines
    • This section will help you connect and set up your WorkCentre 470cx with several different teleph...
    • The Quick Install Guide and User Guide cover the most common ways to set up the WorkCentre. This ...
    • These include:
      • Using your WorkCentre as a stand-alone fax machine without a PC.
      • Connecting the WorkCentre to a PC and extension telephone (the most common).
      • Connecting the WorkCentre to a PC, extension telephone, and answering machine.
      • Connecting the WorkCentre to a PC with a fax/data modem, and extension telephone.
      • Connecting the WorkCentre to a PC with a fax/data modem, answering machine, and extension telep...
      • Connecting the WorkCentre to a PC with a fax/data modem with voice mail capabilities, and exten...
    • All of the above configurations are connected to a single telephone line.
    • The WorkCentre Telephone Connectors
      • There are two telephone connectors on the side of the WorkCentre. They are:
        • Line
        • EXT
      • The Line connector is always used as a direct connection from your WorkCentre to your telephone w...
      • EXT is used for other accessories, such as an answering machine, extension telephone, and PC fax/...
      • The rest of this guide shows how to connect these accessories to the WorkCentre using a single te...
      • You’re using your WorkCentre as a stand-alone fax machine without a PC
        • This is the simplest of all configurations. Plug one end of a telephone cable into the WorkCentre...
        • The WorkCentre is set up at the factory to automatically answer an incoming call. If you do not w...
        • Or, you may want to leave the Receive mode on Fax, but increase the number of rings before the Wo...
        • MENU, SYSTEM DATA, UP ARROW 7 TIMES (until ANSWER ON RINGS displays)
        • Next, enter the number of times the telephone will ring before the WorkCentre answers the call (1...
        • You can connect an extension telephone to EXT on the WorkCentre.
      • You’re connecting the WorkCentre with the following:
        • PC (without a fax/data modem)
        • extension telephone
        • This is probably the most common configuration. Plug one end of a telephone cable into the WorkCe...
        • The WorkCentre is set up at the factory to automatically answer an incoming call. If you do not w...
        • Or, you may want to leave the Receive mode on Fax, but increase the number of rings before the Wo...
        • MENU, SYSTEM DATA, UP ARROW 7 TIMES (until ANSWER ON RINGS displays)
        • Next, enter the number of times the telephone will ring before the WorkCentre answers the call (1...
        • Connect an extension telephone to the EXT connector on the WorkCentre.
      • You’re connecting the WorkCentre with the following:
        • PC (without a fax/data modem)
        • extension telephone
        • answering machine
        • In this configuration, you probably want the answering machine to answer incoming calls, but have...
        • Plug one end of a telephone cable into the WorkCentre’s Line connector, and the other end into th...
        • Set the WorkCentre’s Receive mode to ANS/FAX. At the control panel, press the Receive button (unt...
      • You’re connecting the WorkCentre with the following:
        • PC with a fax/data modem
        • extension telephone
        • In this configuration, you may have two fax machines; the WorkCentre and your PC fax/data modem.
        • Plug one end of a telephone cable into the WorkCentre’s Line connector, and the other end into th...
        • If both units are set to automatically answer an incoming call, the machine set to answer the cal...
        • If you do not want the WorkCentre to answer the phone, set the Receive mode to TEL. At the contro...
        • Consult your PC fax/data modem documentation to determine how to set answer mode options.
      • You’re connecting the WorkCentre with the following:
        • PC with a fax/data modem
        • extension telephone
        • answering machine
        • In this configuration, you have two fax machines; the WorkCentre and your PC fax/data modem. In a...
        • Plug one end of a telephone cable into the WorkCentre’s Line connector, and the other end into th...
        • The answering machine will answer incoming calls, but the WorkCentre will take over if the incomi...
      • You’re connecting the WorkCentre with the following:
        • PC with a fax/data modem that has voice mail capabilities
        • extension telephone
        • In this configuration, you have two fax machines; the WorkCentre and your PC fax/data modem. In a...
        • Plug one end of a telephone cable into the WorkCentre’s Line connector, and the other end into th...
        • You should use the PC fax/data/voice mail to answer incoming calls and receive faxes. Use the Wor...
        • At the WorkCentre, set the Receive mode to TEL. At the control panel, press the Receive button (u...
        • Consult your PC fax/data modem documentation for answer mode and other settings.
• Glossary
  • Term Definition
  • ANS/FAX Mode To use this mode, you must have an answering machine attached to the EXT jack on the...
  • Automatic Paper You can stack up to 100 sheets of plain paper or
  • Feeder up to 10 envelopes or other special media in this feeder. It will automatically feed the l...
  • Centronics This refers to the type of printer cable needed for this machine. It is called a Centr...
  • Contrast This refers to the difference or contrast between light and dark areas of an image. Ther...
  • Dial Mode You can select the type of phone line service for your machine: Dial or pulse mode.
  • Document Scanner The Document Scanner is a device in your machine that scans your document for th...
  • Document Exit Tray The Document Exit Tray fits into the slots on the front of your machine, just ...
  • Document Guides Also called paper guides. These guides can be adjusted to the width of the paper ...
  • Document Tray The Document Tray fits into the slots in the top of your machine. It holds those do...
  • dpi Dots per inch abbreviation. A unit of measure indicating the resolution of the image. The gre...
  • DRPD Distinctive Ring Pattern Detection abbreviation. This is a telephone company service that le...
  • Dual job Your machine can perform more than one function at the same time. For example, you can p...
  • ECM MODE This refers to Error Correction Mode, and lets you compensate for poor phone line qualit...
  • EXT Jack This is a jack on the back of the machine where you can plug a phone set or answering ma...
  • FAX Mode In FAX Mode, the machine automatically answers the call to receive a fax. For this funct...
  • FCC Federal Communications Commission. This a branch of the United States Federal Government that...
  • Flash Pressing this button on the control panel performs the equivalent of a switch-hook. This is...
  • Forced Memory When this feature is turned on, all documents will be automatically scanned into me...
  • Home Contrast This term is the same as default contrast mode, and is used whenever a document is ...
  • Home Resolution This term is the same as default resolution mode, and it is used whenever a docum...
  • IC Industry Canada. This refers to IC labels that identify equipment certified in Canada.
  • ips Inches per second.
  • Landscape Landscape orientation on the printed page refers to the image horizontal dimension bein...
  • LCD Liquid Crystal Display. The LCD on your machine is located near the top edge of the control p...
  • LPT1 Line Printer 1. Most PCs have a single parallel port that is connected to the printer with a...
  • MB Megabyte. A measure of memory storage capacity.
  • mm Millimeter. A unit of length.
  • MMDDYYYY This expression refers to MonthDayYear in an eight digit format.
  • One-touch buttons This is a set of 20 buttons found on the left front of the machine’s control pa...
  • One-touch Label This is a removable paper label that is positioned over the one-touch buttons on ...
  • OS Operating System. Windows 95 is an Operating System.
  • Parallel interface This refers to the printer port found on the back of your machine. The Centron...
  • Portrait A printing term specifying that the long axis of the printed page is vertically oriented.
  • Power Saving This feature lets you reduce machine power when the printer is idle. You can change ...
  • Printer Driver The Printer Driver is software that you load into your PC that enables your PC to ...
  • Printer Exit Tray This tray fits into the bottom front of your machine, and holds the printed she...
  • RAM Random Access Memory. All PCs need RAM to execute programs.
  • Redial When you press the Redial button, the machine automatically begins to send the document th...
  • Redial Interval This refers to the period of time before an automatic redial occurs.
  • Redial Try This refers to the number of redials the machine will attempt before giving up.
  • REN Ringer Equivalence Number. This number can be found on the label located on the back of your ...
  • Resolution see DPI.
  • Ringer volume You can adjust the machine’s ringer to the desired volume.
  • RTI Receive Terminal Identification. This feature automatically prints the page number, the date,...
  • RX Reduction When your machine receives a document that is longer than the paper loaded in your m...
  • Select language You can select the language used in the LCD display and for printing machine diag...
  • Sound control At your option, an alarm sounds when an error occurs in the machine.
  • System ID The System ID consists of your telephone number (up to 20 digits and pauses) and name (...
  • System reports Your machine can print many different system reports including: Help List, Message...
  • TEL LINE This is a jack on the back of your machine into which you plug the telephone line cord f...
  • TEL Mode In TEL Mode, your machine is set for you to manually answer any call. If you hear a fax ...
  • TEL/FAX Mode In TEL/FAX mode, the machine automatically answers the call. If the machine detects ...
  • Xerox label This is the machine label found on the back of your machine. It contains such items a...